Introduction to ESET PROTECT
About Help
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New features
Release Notes
Specifications
Supported Web browsers, ESET security products and languages
Supported Operating Systems
Network Prerequisites
Differences between on-premises and cloud management console
ESET Push Notification Service
Get started
Create a new ESET PROTECT instance using ESET Business Account
Create a new ESET PROTECT user in ESET Business Account
ESET PROTECT Web Console
Login screen
ESET PROTECT Tour
ESET LiveGrid® reputation and feedback system policies
Set up protection
User settings
Filters and layout customization
Tags
Import CSV
Troubleshooting - Web Console
Preview features
Synchronize ESET PROTECT with Active Directory
ESET Management Agent Deployment
Add computers using RD Sensor
RD Sensor installation
ESET Rogue Detection Sensor policy settings
Local deployment
Create Agent and ESET security product installer
Live Installer behavior
Create Agent script installer
Agent deployment - Linux
Agent deployment - macOS
Remote deployment
Agent deployment using GPO or SCCM
Deployment steps - SCCM
ESET Remote Deployment Tool
ESET Remote Deployment Tool prerequisites
Select computers from Active Directory
Scan the local network for computers
Import a list of computers
Add computers manually
ESET Remote Deployment Tool - troubleshooting
Agent protection
ESET Management Agent settings
Create a Policy to enable ESET Management Agent Password protection
Troubleshooting - Agent connection
Manage Endpoint products from ESET PROTECT
ESET Bridge (HTTP Proxy)
VDI, cloning and hardware detection
Resolving cloning questions
Hardware identification
Master for Cloning
Using ESET PROTECT
ESET PROTECT Main Menu
Dashboard
Drill down
Managed Customers
Computers
Computer Details
Computer Preview
Remove computer from management
Unusually high traffic from managed computers
Groups
Group Actions
Group Details
Static Groups
Create a new Static Group
Export Static Groups
Import Static Groups
Static Group tree for ESET Business Account / ESET MSP Administrator
Dynamic Groups
Create a new Dynamic Group
Move Static or Dynamic Group
Assign Client Task to a Group
Assign Policy to a Group
Incidents
Vulnerabilities
Apps covered by Vulnerabilities
Patch Management
Apps covered by Patch Management
Detections
Manage Detections
Detection Preview
Create Exclusion
ESET security products compatible with exclusions
Ransomware Shield
ESET Inspect
Reports
Create a new report template
Generate report
Schedule a report
ESET MDR
MDR Report Archive
Outdated applications
SysInspector log viewer
Hardware Inventory
Audit log report
Tasks
Tasks overview
Progress indicator
Status icon
Task details
Client Tasks
Client Task Triggers
Assign Client Task to a Group or Computer(s)
Anti-Theft Actions
Check For Product Update
Clean ESET Bridge Cache
Diagnostics
Display Message
End Computer Isolation From Network
Export Managed Products Configuration
Isolate Computer From Network
Log Out
Modules Update
Modules Update Rollback
On-Demand Scan
Operating System Update
Quarantine Management
Product Activation
Reset Cloned Agent
Rogue Detection Sensor Database Reset
Run Command
Run SysInspector Script
Send File to ESET LiveGuard
Server Scan
Shutdown Computer
Software Install
Safetica software
Software Uninstall
Stop Managing (Uninstall ESET Management Agent)
SysInspector Log Request (Windows Only)
Upgrade Agent
Upload Quarantined File
Server Tasks
Delete Not Connecting Computers
Generate Report
Rename computers
Task trigger types
Cron expression interval
Advanced Settings - Throttling
Throttling Examples
Installers
Policies
Policies Wizard
Flags
Manage Policies
How Policies are applied to clients
Ordering Groups
Enumerating Policies
Merging Policies
Example scenario of merging policies
Configuration of a product from ESET PROTECT
Assign a Policy to a Group
Assign a Policy to a Client
How to use Override mode
Notifications
Manage Notifications
Events on managed computers or groups
Server status changes
Dynamic group changes
Distribution
Status Overview
ESET Solutions
Enable ESET LiveGuard Advanced
Enable ESET Full Disk Encryption
Enable ESET Vulnerability & Patch Management
Enable ESET Inspect and MDR
More
Submitted Files
Exclusions
Quarantine
Computer Users
Add New Users
Edit Users
Create New User Group
Dynamic Group Templates
New Dynamic Group Template
Rules for a Dynamic Group template
Operations
Rules and logical connectors
Template rules evaluation
Dynamic Group template - examples
Dynamic Group - a security product is installed
Dynamic Group - a specific software version is installed
Dynamic Group - a specific version of a software is not installed at all
Dynamic Group - a specific version of a software is not installed but other version exists
Dynamic Group - a computer is in specific subnet
Dynamic Group - installed but not activated version of server security product
How to automate ESET PROTECT
License Management
Cloud Eligible Licenses
Access Rights
Users
User actions and user details
Mapped users
Assign a Permission Set to a User
Permission Sets
Manage Permission Sets
List of permissions
Audit Log
Settings
Export logs to Syslog
Syslog server
Syslog security restrictions and limits
Events exported to JSON format
Events exported to LEEF format
Events exported to CEF format
ESET PROTECT for Managed Service Providers
Features of ESET PROTECT for MSP users
Create a new ESET PROTECT user in ESET MSP Administrator
Deployment process for MSP
Local deployment of Agent
Remote deployment of Agent
MSP Licenses
Start MSP customer setup
Skip MSP customer setup
Create custom installer
MSP Users
Tagging of MSP objects
MSP Status overview
Cloud Mobile Device Management
Enrollment—Add mobile devices
Android Device Enrollment
Android Enrollment—Device Owner
iOS Device Enrollment
Microsoft Entra ID Enrollment (Android or iOS)
Microsoft Intune synchronization (Android)
VMware Workspace ONE synchronization (Android)
Apple Business Manager (ABM) synchronization (iOS)
Manage mobile devices
Web control for Android
OS updates management
Create a Policy for iOS—Exchange ActiveSync Account
Create a Policy to enforce restrictions on iOS and add Wi-Fi connection
Cloud MDM configuration profiles
ESET PROTECT Migration scenarios
Partial Migration from ESET PROTECT On-Prem to ESET PROTECT
Migration to the Cloud MDM (from ESET PROTECT On-Prem)
Migration within the cloud—from ESET PROTECT to another ESET PROTECT
How to remove ESET PROTECT from your network
Last ESET PROTECT license expiration
Automatic updates
ESET Management Agent automatic upgrade
Automatic updates of ESET security products
Configure automatic product updates
About ESET PROTECT
ESET Connect (API)
Vulnerability & Patch Management FAQ
Availability of Service
Legal documents
Security for ESET PROTECT
Terms of Use
ESET Management Agent EULA
Data Processing Agreement
Standard Contractual Clauses
Privacy Policy
Last updated: October 25, 2024