Introduction to ESET PROTECT Cloud
About Help
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New features in ESET PROTECT Cloud
Release Notes
Supported Web browsers, ESET security products and languages
Supported Operating Systems
Network Prerequisites
Availability of service
Differences between on-premise and cloud management console
Getting started with ESET PROTECT Cloud
Create a new ESET PROTECT Cloud instance using ESET Business Account
Create a new ESET PROTECT Cloud user in ESET Business Account
ESET PROTECT Cloud Web Console
Login screen
ESET PROTECT Tour
Set up protection
User settings
Filters and layout customization
Tags
Import CSV
Troubleshooting - Web Console
Synchronize ESET PROTECT Cloud with Active Directory
How to manage Endpoint products from ESET PROTECT Cloud
ESET Push Notification Service
VDI, cloning and hardware detection
Resolving cloning questions
Hardware identification
Master for Cloning
ESET Bridge (HTTP Proxy)
ESET Management Agent Deployment
Add computers using RD Sensor
RD Sensor installation
ESET Rogue Detection Sensor policy settings
Local deployment
Create Agent and ESET security product installer
Live Installer behavior
Create Agent script installer
Agent deployment - Linux
Agent deployment - macOS
Remote deployment
Agent deployment using GPO or SCCM
Deployment steps - SCCM
ESET Remote Deployment Tool
ESET Remote Deployment Tool prerequisites
Select computers from Active Directory
Scan the local network for computers
Import a list of computers
Add computers manually
ESET Remote Deployment Tool - troubleshooting
Agent protection
ESET Management Agent settings
Create a Policy to enable ESET Management Agent Password protection
Troubleshooting - Agent connection
ESET PROTECT Cloud Main Menu
Dashboard
Drill down
Managed Customers
Computers
Computer Details
Computer Preview
Remove computer from management
Unusually high traffic from managed computers
Groups
Group Actions
Group Details
Static Groups
Create a new Static Group
Export Static Groups
Import Static Groups
Static Group tree for ESET Business Account / ESET MSP Administrator
Dynamic Groups
Create a new Dynamic Group
Move Static or Dynamic Group
Assign Client Task to a Group
Assign Policy to a Group
Detections
Manage Detections
Detection Preview
Create Exclusion
ESET security products compatible with exclusions
Ransomware Shield
ESET Inspect Cloud
Vulnerabilities
Applications covered by Vulnerabilities
Patch Management
Applications covered by Patch Management
Reports
Create a new report template
Generate report
Schedule a report
Outdated applications
SysInspector log viewer
Hardware Inventory
Audit log report
Tasks
Tasks overview
Progress indicator
Status icon
Task details
Client Tasks
Client Task Triggers
Assign Client Task to a Group or Computer(s)
Anti-Theft Actions
Check for product update
Diagnostics
Display Message
End computer isolation from network
Export Managed Products Configuration
Isolate computer from network
Log out
Modules Update
Modules Update Rollback
On-Demand Scan
Operating System Update
Quarantine Management
Product Activation
Reset Cloned Agent
Rogue Detection Sensor Database Reset
Run Command
Run SysInspector Script
Send File to ESET LiveGuard
Server Scan
Shutdown computer
Software Install
Safetica software
Software Uninstall
Stop Managing (Uninstall ESET Management Agent)
SysInspector Log Request (Windows only)
Upgrade Agent
Upload Quarantined File
Server Tasks
Delete Not Connecting Computers
Generate Report
Rename computers
Task trigger types
Cron expression interval
Advanced Settings - Throttling
Throttling Examples
Installers
Policies
Policies Wizard
Flags
Manage Policies
How Policies are applied to clients
Ordering Groups
Enumerating Policies
Merging Policies
Example scenario of merging policies
Configuration of a product from ESET PROTECT Cloud
Assign a Policy to a Group
Assign a Policy to a Client
How to use Override mode
Notifications
Manage Notifications
Events on managed computers or groups
Server status changes
Dynamic group changes
Distribution
Status Overview
ESET Solutions
Enable ESET LiveGuard Advanced
Enable ESET Full Disk Encryption
More
Submitted Files
Exclusions
Quarantine
Computer Users
Add New Users
Edit Users
Create New User Group
Dynamic Group Templates
New Dynamic Group Template
Rules for a Dynamic Group template
Operations
Rules and logical connectors
Template rules evaluation
Dynamic Group template - examples
Dynamic Group - a security product is installed
Dynamic Group - a specific software version is installed
Dynamic Group - a specific version of a software is not installed at all
Dynamic Group - a specific version of a software is not installed but other version exists
Dynamic Group - a computer is in specific subnet
Dynamic Group - installed but not activated version of server security product
How to automate ESET PROTECT Cloud
License Management
Cloud Eligible Licenses
Access Rights
Users
User actions and user details
Mapped users
Assign a Permission Set to a User
Permission Sets
Manage Permission Sets
List of permissions
Audit Log
Settings
Export logs to Syslog
Syslog server
Syslog security restrictions and limits
Events exported to JSON format
Events exported to LEEF format
Events exported to CEF format
ESET PROTECT Cloud for Managed Service Providers
Features of ESET PROTECT Cloud for MSP users
Create a new ESET PROTECT Cloud user in ESET MSP Administrator
Deployment process for MSP
Local deployment of Agent
Remote deployment of Agent
MSP Licenses
Start MSP customer setup
Skip MSP customer setup
Create custom installer
MSP Users
Tagging of MSP objects
MSP Status overview
Cloud Mobile Device Management
Enrollment—Add mobile devices
Android Device Enrollment
iOS Device Enrollment
Android—Microsoft Intune synchronization
Android—VMware Workspace ONE synchronization
iOS—Apple Business Manager (ABM) synchronization
Manage mobile devices
Web control for Android
OS updates management
Migration to the Cloud MDM (from the on-premises MDM)
ESET PROTECT Cloud Migration scenarios
Partial Migration from ESMC 7 / ESET PROTECT to ESET PROTECT Cloud
How to remove ESET PROTECT Cloud from your network
Last ESET PROTECT Cloud license expiration
Automatic updates
ESET Management Agent automatic upgrade
Automatic updates of ESET security products
Configure automatic product updates
About ESET PROTECT Cloud
Security for ESET PROTECT Cloud
Preview features
ESET Connect
Terms of Use
ESET Management Agent EULA
Data Processing Agreement
Standard Contractual Clauses
Privacy Policy