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Manage mobile devices

After enrolling your Android mobile devices, you can start managing them.

Out of the standard endpoint management available for all endpoint devices, mobile device management offers several features available only for mobile device management.

Manage mobile devices via client tasks

Anti-Theft actions (applies to Android and iOS devices)—These tasks are available for managed mobile devices only, such as Find, Lock and Factory reset. The tasks enable the administrator to locate the mobile device remotely, Lock it and, if the situation requires, wipe the mobile device.

See all the client tasks for mobile devices.


note

Triggers for mobile device client tasks

You can use only these triggers for mobile device client tasks:

As Soon As Possible

Joined Dynamic Group Trigger

Client tasks with triggers other than those listed above will fail with the Trigger type not supported message.

Manage Android devices via policies

Assign the ESET Endpoint Security for Android policy, where you can customize each of the available Android management settings. For example:

Web Control

OS updates management

Remote application installation—You can remotely force the mobile device to install required applications by adding them to the list in the policy:

1.Navigate to your existing applied ESET Endpoint Security for Android policy (or create a new one for this purpose).

2.Under Application control, enable the Enable Application control toggle.

3.Click List of applications and add the applications you want to install on the mobile device remotely after applying the policy.


note

When you enroll a device with Android 9 and later via Microsoft Intune or VMware Workspace ONE, ESET Endpoint Security for Android version 3.5 and later ignores the following policy settings:

Device security

Application control

Anti-Theft

Manage iOS devices via policies

Management of iOS devices allows the CloudMDM functionality to enroll and manage iOS devices in ESET PROTECT in the standard or ABM enrollment mode.

Assign the ESET MDM for iOS & iPadOS policy, where you can customize each of the available iOS management settings. For example:

Configure the Exchange ActiveSync Account

Enforce restrictions on iOS