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Cloud Mobile Device Management

ESET Cloud Mobile Device Management (Cloud MDM) is an add-on feature native to ESET PROTECT. ESET Cloud MDM provides Android and iOS mobile device management and mobile security administration. You need ESET Mobile Threat Defense to manage mobile devices via ESET PROTECT.

ESET Cloud MDM provides an agent-less solution where the management Agent is not running directly on the mobile device (to save battery and performance of the mobile device). Instead, the management agent for the mobile device is virtualized in the ESET cloud.

ESET manages security and connection certificate management, so the administrator does not have to worry about the certificate renewal process or if the certificates are up to the latest security standards.

Verify that your mobile device OS version is supported for Cloud MDM management and that you meet the network requirements.


The enrolled mobile devices must connect to ESET PROTECT every 120 days to prevent connection problems. You can see this information in the link from the enrollment email or QR code.

Do not enroll a spare device in advance. We recommend only enrolling a spare device that will be used within 120 days.

The mobile device management process consists of these parts:

Mobile device enrollment—Based on what type of mobile devices you plan to manage and in what mode, you must complete different steps before you can start managing the mobile devices. Cloud MDM supports these types of enrollment of mobile devices:

oAndroid enrollment

oAndroid Device Owner enrollment

oMicrosoft Entra ID Enrollment (Android or iOS)

oMicrosoft Intune synchronization (Android)

oVMware Workspace ONE synchronization (Android)

oiOS enrollment

oApple Business Manager (ABM) synchronization (iOS)

Mobile device management—After enrolling your Android mobile devices, you can start managing them.