Create Live Installer - Agent and ESET security product—Windows/macOS
You can create the installer for Agent and ESET security product for Windows or macOS in several ways:
•Quick Links > Windows devices or macOS devices
•Installers > Create Installer > Windows or macOS
1.Protection and installation settings - Select the check box next to the setting to enable it for the installer:
• Windows only:
oEnable The ESET LiveGrid® feedback system (recommended)
oEnable detection of potentially unwanted applications - Read more in our Knowledgebase article.
• Select the Participate in product improvement program check box to send anonymous telemetry data and crash report to ESET (OS version and type, ESET product version and other product-specific information).
2.Select the check box I accept the End User License Agreement and acknowledge the Privacy Policy. See End User License Agreement (EULA), Terms of Use and Privacy Policy for ESET products.
3.Click Download to download the installer package or select other installer package distribution options.
Click Customize installer to modify the package:
4.Distribution - Select Download or send installer or use ESET Remote Deployment Tool (Windows) or Download or send installer (macOS).
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For a different installer type, follow its instructions: |
5.Components - Select one or more check boxes from the following options:
•Management Agent - If you do not select other items in the Components, the installer will include only the ESET Management Agent. Select this option if you want to install the ESET security product on the client computer later or if the client computer already has an ESET security product installed.
•Security Product - Include the ESET security product with the ESET Management Agent. Select this option if the client computer does not have any ESET security product installed, and you want to install it with the ESET Management Agent. You cannot deselect the ESET security product in a macOS installer.
• Windows only: Full Disk Encryption - Include ESET Full Disk Encryption in the installer. This option is visible only with an active ESET Full Disk Encryption license.
• Windows only: ESET Inspect Connector - Include ESET Inspect Connector in the installer. This option is visible only with an active ESET Inspect license.
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A missing ESET product check box If the ESET product check box (Full Disk Encryption or ESET Inspect Connector) is missing or deselected automatically after you select the Parent Group, you do not have the product license or the product license is not allocated to the ESET Business Account site or ESET MSP Administrator company for which you have selected the Parent Group, even if you have access rights to the license. Allocate the ESET product license to the site (in ESET Business Account) or company (in ESET MSP Administrator). Then the ESET product check box becomes available, and you can include the ESET product in the installer. |
6.Select the Participate in product improvement program check box to send anonymous telemetry data and crash report to ESET (OS version and type, ESET product version and other product-specific information).
7.Parent group - Select the Parent group where the ESET PROTECT Web Console will place the computer after an Agent installation.
•You can select an existing static group or create a new one to which the device will be assigned after the installer is deployed.
•Selecting a Parent group will add all policies applied to the group to the installer.
•Selecting the Parent Group does not affect the installer location. After you create the installer, it is placed in the current user's Access Group. Access Group sets the object's Static Group and access to the object based on the user's access rights.
• The parent group is mandatory if you use ESET Business Account with sites or ESET MSP Administrator and optional if you use ESET Business Account without sites.
9. Click Finish or Product Setup.
10. 
Security Product
Windows only: If you have selected Full Disk Encryption or ESET Inspect Connector in step two, you can change their settings.
11. Click Finish.
12. You can distribute the Live Installer package in several ways:
•Click 
to copy the Live Installer package download link, distribute the link to users and let them download and install the Live Installer package.
•Click Download to download the Live Installer package and distribute it personally or upload it to a shared location for the users to access.
•Windows only: Use the Remote Deployment Tool to remotely deploy the Live Installer package.
•Click 
to use the ESET PROTECT SMTP server to deliver an email message with the Live Installer package download link to specified users.
oTo add a user, click Add > fill in the Email Address field > press Enter or click 
. Optionally, click Create user > type the user Name > click Save. You can edit user details in Computer Users. Click See email preview, select the Email language from the drop-down menu and click Save.
oTo add multiple users, click More > Add users (add the address of the user from the Computer Users), or More > Import CSV or Paste from clipboard (Import a custom list of addresses from a CSV file structured with delimiters).
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After creation, Live Installer will behave according to this table. Live Installer requires an internet connection and does not work on an offline computer. Live Installer on macOS requires a direct internet connection (to connect to ESET servers) and does not work on a macOS computer connected to the internet via Proxy with no direct internet connection. |
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ESET PROTECT supports the automatic upgrade of ESET Management Agents on managed computers. |
13. Run the installation package file on a client computer. The Live Installer package will download the ESET Management Agent and ESET security product compatible with the computer's operating system platform (x86, x64, ARM64). It will install the ESET Management Agent and the ESET security product on the device and connect it to ESET PROTECT. The ESET Endpoint Antivirus/Security installer created in ESET PROTECT supports Windows 10 Enterprise for Virtual Desktops and Windows 10 multi-session mode. For step-by-step instructions, see the Setup Wizard for Windows or macOS.