Create Agent (and ESET security product) installer

The procedure of creating an All-in-one installer (including ESET Management Agent and an ESET security product) package is similar to a Startup Wizard. You can create an ESET PROTECT Live Installer package containing ESET Management Agent and an ESET security product for Windows or MacOS. To deploy ESET Management Agent to Linux computers, use the Agent installer script.

Follow the steps below to create an ESET PROTECT Live Installer package:


Deselect the check box Participate in product improvement program if you do not agree to send crash reports and telemetry data to ESET. If the check box is left selected, telemetry data and crash reports will be sent to ESET.

Package contents - Select the check box(es) from the following options:

Management Agent - If you do not select other items in the Package contents, the installer will include only the ESET Management Agent. Select this option if you want to install the ESET security product on the client computer later, or if the client computer already has an ESET security product installed.

Security Product - Include the ESET security product with the ESET Management Agent. Select this option if the client computer does not have any ESET security product installed and you want to install it with the ESET Management Agent.

Full Disk Encryption - Encryption option is visible only with active ESET Full Disk Encryption license.Security Product

1.License - Select a license from the list of available licenses appropriate for the security product installer you are creating. This license will be used to activate the ESET security product during installation.

2.Product - Select an ESET security product that will be installed together with ESET Management Agent. By default, the latest product version is selected. To select an older version, click the gear icon next to product name and click Select previous version.

3.Language - Select the language version of the ESET security product installer.

4.Optionally, you can select a Policy that will be applied on the ESET security product during its installation.

5.Protection settings - select the check box next to the setting to enable it for the installer:

oEnable The ESET LiveGrid® feedback system (recommended)

oEnable detection of potentially unwanted applications - Read more in our Knowledgebase article.

Select the check box next to Do not define Protection settings right now (not recommended) if you do not want to define the protection settings for the installer and you want to set them via policy later.

6.Select the check box I accept the terms of the application End User License Agreement and acknowledge the Privacy Policy. See End User License Agreement (EULA), Terms of Use and Privacy Policy for ESET products for more information.Advanced

In this section, you can customize the All-in-one installer package:

1.Optionally, you can change the Name and enter a Description for the package installer.

2.Click Select tags to assign tags.

3.Parent group (optional) - Select the Parent group where the computer will be placed after installation. You can select an existing static group or create a new static group to which the device will be assigned after the installer is deployed.

4.ESET AV Remover - Select the check box to uninstall or completely remove other antivirus programs on the target device.

5.Initial installer configuration (Optional) - Use this option to apply configuration policy to ESET Management Agent. Click Select under Agent configuration (optional) and choose from the list of available policies. If none of the pre-defined policies are suitable, you can create a new policy or customize the existing ones.

6.If you use an HTTP Proxy, select the check box Enable HTTP Proxy settings and specify the Proxy settings (Host, Port, Username and Password) to set ESET Management Agent connection to Proxy to enable communication forwarding between ESET Management Agent and ESET PROTECT Cloud Server. The Host field is the address of the machine where the HTTP Proxy is running. HTTP Proxy uses the port 3128 by default. You can set a different port if needed. Make sure to set the same port also in the HTTP Proxy configuration.


The communication protocol between Agent and ESET PROTECT Cloud Server does not support authentication. Any proxy solution used for forwarding Agent communication to ESET PROTECT Cloud Server that requires authentication will not work.

Enable Use direct connection if HTTP proxy is not available if you want to allow this fallback option.

7.Click Finish.

8.You can deploy your installer locally in two ways:

a)After you select Show download link you can Copy the download link, distribute it to users and let them download and install the ESET PROTECT Live Installer package. You can also Download the ESET PROTECT Live Installer package and distribute it personally or upload it to a shared location for the users to access.

b)After you select Send installer link to users you can use ESET PROTECT Cloud SMTP server to deliver an email message to a specified users containing the installer download link. You can specify the users by filling in the Email Address field (and optionally a name). To add multiple users at once, click Add user (add address of the user from the Computer Users), or Import CSV (Import a custom list of addresses from a CSV file structured with delimiters).


ESET PROTECT Live Installer requires an internet connection and does not work on an offline computer.

ESET PROTECT Live Installer on macOS requires a direct internet connection (to connect to ESET servers) and does not work on a macOS computer connected to the internet via Proxy with no direct internet connection.

10. Run the installation package file on a client computer. It will install the ESET Management Agent and the ESET security product on the device and connect the device to ESET PROTECT Cloud. For step-by-step instructions, see the setup wizard. After creation, ESET PROTECT Live Installer will behave according to this table. You can run the installation package in silent mode to hide the setup wizard window.