Computer Users

Computer Users section allows you to manage Users and User Groups. You can pair a user with a device in order to synchronize some user-specific settings. Upon creation of a new computer, you can pair the computer with a specific user. You can then search for the user to view details about computers assigned to them and their activity.


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Computer Users are different from ESET PROTECT Cloud Web Console users. Computer Users section allows you to pair a user with a device in order to synchronize some user-specific settings. To manage ESET PROTECT Cloud Web Console users and permission sets, navigate to ESET Business Account.

User highlighted in orange have no device assigned to them. Click the user, select edit_defaultEdit and click Assigned Computers to view details for that user. Click Add computers to assign device(s) to this user.

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You can also add or remove Assigned users from within Computers details. When you are in Computers, select a device and clickdetails_defaultShow Details. The user can be assigned to more than one device. You can also use mn_icn_user_normal Assign User to assign a user directly to selected device(s). If there is a device assigned to a user, you can click the device name to view details about that device.

You can Drag & Drop users and user groups. Select the user (or group), hold the mouse button and move it to another group.

User management actions

Select a user to open a drop-down menu where you can execute actions. Refer to the Icon legend for details about actions.

details_default Show Details - The menu displays information such as Email Address, Office or Location, and Assigned Computers. The user can have more than one assigned device. You can change the user's Name, Description or Parent Group.

Filters and layout customization

You can customize the current Web Console screen view:

Manage the side panel and main table.

Add filters and filter presets. You can use tags for filtering the displayed items.