ESET PROTECT Cloud Web Console

ESET PROTECT Cloud Web Console is the main interface used to communicate with ESET PROTECT Cloud Server. You can think of it as a control panel, a central place where you can manage all of your ESET security solutions. It is a web-based interface that can be accessed using a browser (see Supported Web browsers) from any place and any device with internet access. When you log into the Web Console the first time, the ESET PROTECT Tour will appear.

In the ESET PROTECT Cloud Web Console standard layout:

The current user is always shown in the upper right, where the timeout for his/her session counts down. You can click Logout to log out at any time. When a session times out (because of user inactivity), a user must log in again. To change User Settings, click your username in top right corner of ESET PROTECT Cloud Web Console.

The Main Menu is accessible on the left at all times except when using a wizard. Click the expand_menu to expand the menu on the left side of the screen; you can collapse it by clicking collapse_menu Collapse.

If you need help when working with ESET PROTECT Cloud, click the information Help in the top right corner and click Current topic - Help. The respective help window for the current page will be displayed.

At the top of the ESET PROTECT Cloud Web Console, you can use the Quick Search tool. Click the icon to select a search target:

oComputer Name, Description and IP Address - Type a Client name, Computer description, IPv4/IPv6 Address, or Group name and press Enter. You will be redirected to the Computers section where the results will be displayed.

oDetection Name - You will be redirected to the Detections section where the results will be displayed.

oUser Name - You can search for imported AD users, results will be displayed in the Computer Users section.

Click the Quick Links button to view the menu:

Quick links

Set up your devices

Windows devices

macOS Devices

Linux devices

Mobile devices


Manage Computers

Create Client Task

Create New Policy

Assign Policy

Download Migration Policy

Set up protection


Manage Licenses

Go To Business Account

Manage Access Rights

Manage Licenses


Preview Features

Preview features


In the top left part of the screen, next to the ESET PROTECT Cloud name, you can find the product navigation icon product_navigate that helps you navigate between ESET PROTECT Cloud and your other products: ESET Inspect Cloud, ESET Business Account and ESET MSP Administrator.

The gear_icon icon always denotes a context menu.

Click update_default Refresh to reload/refresh displayed information.

Buttons on the bottom of the page are unique for each section and function, and are described in detail in their respective chapters.

Click the ESET PROTECT Cloud logo to open the Dashboard screen.


Status Overview shows you how to get the most out of ESET PROTECT Cloud. This will guide you through the recommended steps.


Screens with trees have specific controls. The tree itself is on the left with actions below. Click an item from the tree to display options for that item.

Tables allow you to manage units from rows individually, or in a group (when more rows are selected). Click a row to display options for units in that row. Data in tables can be filtered and sorted.


Objects in ESET PROTECT Cloud can be edited using wizards. All wizards share the following behaviors:

Steps are vertically oriented from top to bottom.

You can return to any step at any time.

Required (mandatory) settings are always marked with a red exclamation mark next to the section and the respective settings.

Invalid input data is marked when you move your cursor to a new field. The wizard step containing invalid input data is marked as well.

Finish is not available until all input data is correct.