ESET Online Help

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ESET PROTECT Web Console is the main interface used to communicate with ESET PROTECT Server. You can think of it as a control panel, a central place where you can manage all of your ESET security solutions. It is web-based and can be accessed using a browser (see Supported Web browsers) from any place and device with internet access. When you log into the Web Console the first time, the ESET PROTECT Tour will appear.

In the ESET PROTECT Web Console standard layout:

The current user is always shown in the upper right, where the timeout for your session counts down. You can click Logout to log out at any time. You must log in again when a session times out (because of inactivity). To change User Settings, click your username in the top corner of the ESET PROTECT Web Console.

The Main Menu is accessible on the left at all times except when using a wizard. Click the Expand expand_menu icon at the bottom to expand the main menu; you can collapse it by clicking collapse_menu Collapse.

If you need help when working with ESET PROTECT, click the Help information icon in the top bar and click Current topic - Help. The help window for the current page will display. Click Help > About to see the ESET PROTECT version and other details.

You can use the search tool at the top of the ESET PROTECT Web Console. Type at least 3 and maximum of 30 characters into the search field to search these categories: Computer name, Computer description, Computer IP address, Static group name, Detection cause, Computer Users and Mapped accounts. You can find maximum of 3 results in each category. Click the result to view the details and click All results to view the specific Web Console section with the applied category filter.

Click the Quick Links button to view the menu:

Quick links

Set up your devices

Windows devices

macOS devices

Linux devices

Mobile devices


Manage devices

Create Client Task

Create New Policy

Assign Policy

Download Migration Policy

Set up protection


Manage account

Open ESET Business Account

Manage Access Rights

Manage Licenses



Preview features


In the top left of the screen, next to the ESET PROTECT name, you can find the product navigation icon product_navigate that helps you navigate between ESET PROTECT and your other products: ESET Inspect, ESET Business Account, ESET MSP Administrator, ESET Cloud Office Security (You can see respective products based on your license and access rights)

The Gear gear_icon icon always denotes a context menu

Click update_default Refresh to reload/refresh displayed information

The buttons on the bottom of the page are unique for each section and function, and are described in their respective chapters

ESET PROTECT Web Console informs the administrator about the updated End User License Agreements of the managed ESET security products or unusually high traffic from managed computers

Click the ESET PROTECT logo to open the Dashboard screen


Status Overview shows you how to get the most out of ESET PROTECT. This screen will guide you through the recommended steps.


Screens with trees have specific controls. The tree itself is on the left, with actions below. Click an item from the tree to display the options.

Tables allow you to manage units from rows individually or in a group (when more rows are selected). Click a row to display options for units in that row. Data in tables can be filtered and sorted.


You can edit objects in ESET PROTECT using wizards. All wizards share the following behaviors:

Steps are vertically oriented from top to bottom

You can return to a step at any time

Required (mandatory) settings are always marked with a red exclamation next to the section and the respective settings

Invalid input data is marked when you move your cursor to a new field and the wizard step containing invalid data is also marked

Finish is not available until all data is correct