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Create a new ESET PROTECT user in ESET Business Account

Follow the steps below to create a new ESET PROTECT user in ESET Business Account and map the user account in ESET PROTECT:

1.Log in to your ESET Business Account account.

2.Select User Management > New User.

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3.Fill in the required fields (read more in the ESET Business Account Online Help):

I.General - Provide basic information about the user

II.Access Rights:

a)Company Access - Select user's level of company access: Write, Read, Access only to selected sites.


important

A user must have Write Company Access to see other ESET Business Account users in ESET PROTECT.

b)User Management Access - Select the check box to allow user to manage other users in ESET Business Account.

c)ESET PROTECT & ESET Inspect Access:

Write - User has full access to ESET PROTECT & ESET Inspect.

Read - User can only view the data in ESET PROTECT & ESET Inspect.

Custom - You can define user access later in ESET PROTECT in Permission Sets.

No access - User has no access to ESET PROTECT & ESET Inspect.


important

To access ESET PROTECT, a user must have Write or Read access rights to at least one company with eligible (active) ESET PROTECT license.


note

For a site user, select Custom under ESET PROTECT Access.

To create another user with Administrator access rights, follow the steps to create a second Administrator in ESET PROTECT.

III.Preferences - Set user's language for ESET Business Account and ESET PROTECT and set the time zone.

IV.Security - Adjust security settings for the user (password expiration, idle session timeout, two-factor verification).

Click Create to create the user.

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4.The new user appears in the User Management with the Waiting for activation label.

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5. The user will receive an activation email (to the email address you specified when creating the user). The user must click Activate your account.

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6.The user needs to adjust the user settings and type the password twice (Create password and Confirm password), select the check box I agree to the ESET Terms of Use and click Activate the account.

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7.Map the user in ESET PROTECT Web Console.