Automatic updates of ESET security products

ESET PROTECT Cloud includes a feature to keep ESET security products updated to the latest version on your managed computers.

Automatic product updates are automatically enabled on a newly deployed ESET PROTECT Cloud instance.


important

You must have an eligible ESET security product to use the Auto-updates feature. See the list of ESET business products that support automatic updates. Other ESET security products do not support automatic updates and ESET will add this feature to them in the future.

You can configure automatic updates via a Policy.

See also Auto-updates FAQ. The first automatic update will happen when a future version of the initially released 9.x build is released (for example, 9.1 or 9.0.xxxx.y, where xxxx is later than the first 9.x build). To ensure maximum update stability, automatic product updates have a delayed distribution after the global release of a new ESET security product version. In the meantime, the Web Console may report the ESET security product as outdated.

See also What are the different ESET product update and release types?


note

Follow one of the options below to upgrade ESET security products in your network to a version that supports automatic updates:

Use the one-click action in Dashboard > Status Overview > Component version status > click the bar chart and select Update installed ESET components.

In Computers, click the gear icon next to the All Static Group and select Tasks > Update > Update ESET products.

Use the Software Install Client Task.

There are two ways to upgrade ESET security products to the latest version:

Software Install Client Task

Auto-updates feature

Differences between Software Install Client Task and the Auto-updates feature:


Upgrade process

Restart after upgrade

Future upgrades

Software Install Client Task

The upgrade process includes ESET security product reinstallation.

ESET security product upgrade requires an immediate computer restart for security reasons (to ensure full functionality of the upgraded ESET security product).

Manual - Administrator must start each future upgrade by running the Software Install Client Task - see the available options above.

Auto-updates

The upgrade process does not include ESET security product reinstallation.

ESET security product upgrade requires a computer restart, but not immediately. The upgrade takes place after the next computer restart. ESET PROTECT Cloud administrator can enforce computer upgrade and restart remotely from the Web Console using the Shutdown Computer Client Task with selected Reboot computer(s) check box.

Automatic - Automatic updates of supported ESET security products when a new version is released (the update is delayed for stability reasons).