Licenses

The Licenses screen displays all business licenses imported to your ESET Business Account portal.

eba_licenses_0

If you have many licenses displayed with various statuses, use the Status filters eba_status_filter_inactive_icons_license_screen to display licenses according to status. Filter the display by the following:

eba_satus_icon_ok — The license is valid.

eba_satus_icon_warning — The license is about to expire, or action is required for you to continue using it.

eba_satus_icon_error — The license is overused or expired,  or action is required for you to continue using it.

eba_satus_icon_suspended — The license is suspended.

eba_satus_icon_waiting — Waiting for confirmation of the verification link delivered to the e-mail address of the license owner.

To see the details of a license, click a license and select Show details. The details are separated into three sections:

Overview—basic details of the license, including license key.

Activated devices—list of devices where an ESET security product has been activated using this particular license. Allows you to deactivate license on displayed devices.

Offline files—generate and view existing offline license files for this particular license.

important

Proper use of offline license files

An offline license file is meant to be used only on computers that never connect to the internet.

The number of Subunits relates to ESET server products — for example, a number of email addresses in ESET Mail Security for Microsoft Exchange Server, or number of SMS for ESET Secure Authentication.

Context menu options

To view context menu options, select a license.

Show details— Displays all details of a license separated in three sections.

Upgrade license— Available for trial licenses only.

Enlarge license— Use this option to extend the number of full license seats. If the license was purchased from a business partner located in the US, UK or Canada, you will be redirected to an online store to complete the process.

Create offline files— Generate an offline license file to activate computers that do not connect to the internet.

Download legacy license file— Download a license file to activate older products that use a Username and Password.

Renew— Available for expired full licenses. If the license was purchased from a business partner located in the US, UK or Canada, you will be redirected to an online store to complete the process.