Hardware identification

ESET PROTECT is gathering hardware details about each managed device and tries to identify it. Every device connected to ESET PROTECT belongs to one of the following categories, displayed in the column Hardware identification, in the Computers window.

•Hardware detection enabled – detection is enabled and working fine.

•Hardware detection disabled – detection was disabled by the user or automatically by ESET PROTECT.

•No hardware information – no hardware information is available, either the client device is running unsupported OS or old version of ESET Management Agent.

•Hardware detection unreliable – the detection is reported by the user to be unreliable, and it is going to be disabled. This status can occur only during the single replication interval before the detection is disabled.