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ESET PROTECT Cloud Migration scenarios

Migration scenarios for migrating to ESET PROTECT Cloud.

In this section we will review migration scenarios for transitioning from other ESET products to ESET PROTECT Cloud. Click the link below that best describes your scenario.

1.I have unmanaged ESET Endpoint security products in my network and I want to start managing them with ESET PROTECT Cloud.

2.I currently manage my network with ESMC 7 / ESET PROTECT and I want to migrate to ESET PROTECT Cloud.



If you manage devices encrypted with ESET Full Disk Encryption, follow these steps to avoid the loss of recovery data.

1.Before the migration - Navigate to Status Overview > Encryption. Here you can Export your current ESET Full Disk Encryption Recovery Data.

2.After the migration - Import the ESET Full Disk Encryption Recovery Data on your new management console.

If you are unable to perform these steps, you need to decrypt the managed devices before the migration. After the migration, you can encrypt the managed devices from the ESET PROTECT Cloud Web Console.

I have unmanaged ESET Endpoint products in my network and I want to start managing them with ESET PROTECT Cloud.


You cannot upgrade version 4.5 or earlier ESET server products with Live Installer. You must have ESET version 6 or later products installed to upgrade to ESET PROTECT Cloud.

Follow the steps below to find and add unmanaged products in ESET PROTECT Cloud:

1.Create your ESET PROTECT Cloud instance.

2.Create a new Installer and select the product to install based on which Endpoint products are currently present in your network.

3.Policy and group settings for clients can be defined in the installer. If no policy is selected as a part of the installer and no policy is applied to any group in ESET PROTECT Cloud, the current configuration of your Endpoint products will not be overwritten and can later be exported and converted into a policy.

4.Deploy the installers to your network. Live Installer will install ESET Management Agent, and upgrade your existing Endpoint products.


Live Installer requires a direct internet connection to download the required components. After the installation is complete, you can switch the connection to be forwarded via proxy.

5.After the installation is completed successfully and the devices are connecting to ESET PROTECT Cloud, you can start managing them with your ESET PROTECT Cloud.

6.If no policy was part of the installer or applied to any group in ESET PROTECT Cloud, you can now export the configuration of your Endpoint Products.

7. To do so, navigate to Tasks and create a new Export Managed Products Configuration Task.

8.In the Settings part select Product: All and as a Target select all devices from which you want to export the configuration.

9.Wait until the task is executed on all selected devices.

10. Navigate to the specific device's Details > Configuration and open specific Endpoint product configuration.

11. Here you can review the exported settings and if you are satisfied, select Convert to Policy.

12. Policy wizard will open, in which you can edit the Name for the policy review and adjust some of the settings if required and click Finish to save it.

13. Repeat this procedure for each Endpoint product.

14. After all products configurations are converted you can now continue by applying the policy to the respective client devices so the setting will be locked and the user of the device will not be able to change them.