ESET PROTECT – Table of Contents

Managed Customers

Important

The Managed customers Managed Customers section in the main ESET PROTECT menu is available only to the Managed Service Provider (MSP) users.

In the Managed customers Managed Customers section, the MSP user can see the list of managed customers:

•Click the customer name to see the customer details—these are static group details because the static groups in ESET PROTECT represent the customers

•Click a number in the table for details about the customer's devices, detections (unresolved) and licenses

You can customize the main table (adjust the visible columns, add or remove columns).

Filtering managed customers

You can filter the managed customers by customer name:

•In Managed customers Managed Customers—To filter, click Add Filter:

1.In some filters, you can select the operator by clicking the operator icon next to the filter name (the available operators depend on the filter type):

Equals Equal to or Contains

Does not equal Not equal to or Doesn´t contain

Greater than or equal to Greater than or equal to

Less than or equal to Less than or equal to

2.Select one or more items from the list. Type a search string or select the items from the drop-down menu in the filter fields.

3.Press Enter. Active filters are highlighted in blue. You can also use filter presets

•In other Web Console sections—Dashboard, when scheduling or generating a report