ESET Managed Detection & Response
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You need the following access rights to edit the ESET Managed Detection & Response part: •Use access—All Static Group •Use access—Report templates •Write access—Notifications •Write access—Server tasks •Write access—MDR reports •Write access—Groups & Computers •Write access—Policies If you do not have the required access rights, the ESET Managed Detection & Response part is disabled. |
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You need the ESET MDR subscription to have the ESET Managed Detection & Response available. |
The wizard prompts you to adjust MDR settings:
1.Click Select under Targets to select groups or devices belonging to your critical assets. You can customize response actions within ESET MDR for these selected systems, ensuring protection while maintaining business continuity. Click OK.
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Critical assets refer to key systems essential to your organization´s operation. |
2.Click the toggle next to Suppress MDR response actions to enable it.
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The response action suppression is only supported for Agent version 12.0 and later. |
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When you select critical assets and enable Suppress MDR response actions, be aware that created MDR response actions will not work (they will be suppressed). You must manage protection on critical assets independently. You will see Suppressed status in a task´s Last progress status in the Task detail.
You can rerun the task on the computer with Suppressed status when necessary. Select the task from the Tasks list > Rerun on > Suppressed.
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3.Select Locale from the drop-down menu.
4.Select Time zone from the drop-down menu. Optionally, select Adjust for daylight saving time automatically.
5.Click Add to type a user´s email address and select what the user should receive (Monthly report, Weekly report, Notifications).
6.Optionally, click More to:
•Add users—select a user from User Groups
•Import CSV—upload a file, select Delimiter to divide data and Column mapping to select CSV heading and column
•Paste from clipboard—paste text, select Delimiter to divide data and Column mapping to select CSV headings and columns
7.Click Apply to apply security settings.
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After applying the settings, you will see if a device is assigned as critical asset in the Critical asset column in Computer details. |
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Alternatively, you can set ESET MDR protection also via: •Tasks > ESET MDR monthly report task / ESET MDR weekly report task > Set up protection •Notifications > ESET MDR responded to an incident / Incident requires action > Set up protection •Policies > Critical assets - via protection setup policy > Set up protection |
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With stored email addresses, the ESET Managed Detection & Response is available even after the MDR subscription expires. MSP customers can access it via Tasks or Notifications. |