Introduction to ESET PROTECT On-Prem
About Help
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Offline help
New features in ESET PROTECT On-Prem
Changelog
Supported Web browsers, ESET security products and languages
Getting started with ESET PROTECT On-Prem
Opening the ESET PROTECT Web Console
ESET PROTECT Web Console
Login screen
ESET PROTECT On-Prem Tour
User settings
Filters and layout customization
Tags
Import CSV
Troubleshooting - Web Console
How to manage Endpoint products from ESET PROTECT On-Prem
ESET Push Notification Service
VDI, cloning and hardware detection
Resolving cloning questions
Hardware identification
Master for Cloning
ESET Management Agent Deployment
Add computers using Active Directory synchronization
Add new devices manually
Add computers using RD Sensor
ESET Rogue Detection Sensor policy settings
Local deployment
Create Agent and ESET security product installer
Create Agent script installer
Agent deployment - Windows
Agent deployment - Linux
Agent deployment - macOS
Download Agent from ESET website
Remote deployment
Agent deployment using GPO or SCCM
Deployment steps - SCCM
ESET Remote Deployment Tool
ESET Remote Deployment Tool prerequisites
Select computers from Active Directory
Scan the local network for computers
Import a list of computers
Add computers manually
ESET Remote Deployment Tool - troubleshooting
Agent protection
ESET Management Agent settings
Create a Policy for ESET Management Agent connection interval
Create a Policy for ESET Management Agent to connect to the new ESET PROTECT Server
Create a Policy to enable ESET Management Agent Password protection
Troubleshooting - Agent connection
Troubleshooting - Agent deployment
Example scenarios of ESET Management Agent deployment
Example scenarios of ESET Management Agent deployment to targets not joined to domain
Example scenarios of ESET Management Agent deployment to targets joined to domain
ESET PROTECT On-Prem Main Menu
Dashboard
Drill down
Managed Customers
Computers
Computer Details
Computer Preview
Remove computer from management
Groups
Group Actions
Group Details
Static Groups
Create a new Static Group
Import clients from Active Directory
Export Static Groups
Import Static Groups
Static Group tree for ESET Business Account / ESET MSP Administrator
Dynamic Groups
Create a new Dynamic Group
Move Static or Dynamic Group
Assign Client Task to a Group
Assign Policy to a Group
Detections
Manage Detections
Detection Preview
Create Exclusion
ESET security products compatible with exclusions
Ransomware Shield
ESET Inspect On-Prem
Reports
Create a new report template
Generate report
Schedule a report
Outdated applications
SysInspector log viewer
Hardware Inventory
Audit log report
Tasks
Tasks overview
Progress indicator
Status icon
Task details
Client Tasks
Client Task Triggers
Assign Client Task to a Group or Computer(s)
Anti-Theft Actions
Check for product update
Diagnostics
Display Message
End computer isolation from network
Export Managed Products Configuration
Isolate computer from network
Log out
Modules Update
Modules Update Rollback
On-Demand Scan
Operating System Update
Quarantine Management
Product Activation
Reset Cloned Agent
Rogue Detection Sensor Database Reset
Run Command
Run SysInspector Script
ESET PROTECT Components Upgrade
Send File to ESET LiveGuard
Server Scan
Shutdown computer
Software Install
Safetica software
Software Uninstall
Stop Managing (Uninstall ESET Management Agent)
SysInspector Log Request (Windows only)
Upload Quarantined File
Server Tasks
Agent Deployment
Delete Not Connecting Computers
Generate Report
Rename computers
Static Group Synchronization
Synchronization mode - Active Directory/Open Directory/LDAP
Synchronization mode - MS Windows Network
Synchronization mode - VMware
Static Group Synchronization - Linux Computers
User Synchronization
Task trigger types
Cron expression interval
Advanced Settings - Throttling
Throttling Examples
Installers
Policies
Policies Wizard
Flags
Manage Policies
How Policies are applied to clients
Ordering Groups
Enumerating Policies
Merging Policies
Example scenario of merging policies
Configuration of a product from ESET PROTECT On-Prem
Assign a Policy to a Group
Assign a Policy to a Client
How to use Override mode
Notifications
Manage Notifications
Events on managed computers or groups
Server status changes
Dynamic group changes
Distribution
How to configure an SNMP Trap Service
Status Overview
More
Submitted Files
Exclusions
Quarantine
Computer Users
Add New Users
Edit Users
Create New User Group
Dynamic Group Templates
New Dynamic Group Template
Rules for a Dynamic Group template
Operations
Rules and logical connectors
Template rules evaluation
Dynamic Group template - examples
Dynamic Group - a security product is installed
Dynamic Group - a specific software version is installed
Dynamic Group - a specific version of a software is not installed at all
Dynamic Group - a specific version of a software is not installed but other version exists
Dynamic Group - a computer is in specific subnet
Dynamic Group - installed but not activated version of server security product
How to automate ESET PROTECT On-Prem
License Management
ESET PROTECT Hub, ESET Business Account or ESET MSP Administrator
Add License - License Key
Offline activation
Access Rights
Users
Create a Native User
User actions and user details
Change user password
Mapped users
Assign a Permission Set to a User
Two-Factor Authentication
Permission Sets
Manage Permission Sets
List of permissions
Certificates
Peer Certificates
Create a new Certificate
Export Peer Certificate
APN/ABM certificate
Show revoked
Set new ESET PROTECT Server certificate
Custom certificates with ESET PROTECT On-Prem
How to use custom certificate with ESET PROTECT On-Prem
Expiring Certificate - reporting and replacement
Certification Authorities
Create a new Certification Authority
Export a Public Key
Import a Public Key
Audit Log
Settings
Advanced security
SMTP server
Automatically pair found computers
Export logs to Syslog
Syslog server
Events exported to JSON format
Events exported to LEEF format
Events exported to CEF format
Mobile Device Management
MDM Setup and Settings
Device Enrollment
Device Enrollment Android
Device Enrollment Android as a Device Owner
Device Enrollment iOS
Device Enrollment iOS with ABM
Enrollment via email
Individual enrollment via link or QR code
Android Device Owner (only Android 7 and later)
Example Policy Settings
Create a Policy for iOS MDM - Exchange ActiveSync Account
Create a Policy for MDC to activate APN/ABM for iOS enrollment
Create a Policy to enforce restrictions on iOS and add Wi-Fi connection
MDM configuration profiles
Web Control for Android
Web Control rules
OS Update management
MDM Troubleshooting
MDM Migration Tool
ESET PROTECT On-Prem for Managed Service Providers
Features of ESET PROTECT On-Prem for MSP users
Deployment process for MSP
Local deployment of Agent
Remote deployment of Agent
MSP Licenses
Importing an MSP account
Start MSP customer setup
Skip MSP customer setup
Create custom installer
MSP Users
Create a custom MSP user
Tagging of MSP objects
MSP Status overview
Removing a company
Automatic updates
ESET Management Agent automatic upgrade
Automatic updates of ESET security products
Configure automatic product updates
Update ESET PROTECT On-Prem
Update third-party components
FAQ
About ESET PROTECT On-Prem
End User License Agreement
Privacy Policy
Last updated: January 07, 2025