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ESET Management Agent settings

You can configure specific settings for ESET Management Agent using an ESET Management Agent policy.

There are pre-defined policies for the ESET Management Agent. For example, Connection - Connect every (Agent connection interval) or Application reporting - Report all installed applications (not only ESET applications). For more information on how to enforce location-based policy, read the example.

Click Policies and expand Built-in Policies > ESET Management Agent to edit an existing policy or create a new one.


Servers to connect to - To add ESET PROTECT Server connection details (hostname/IP and a port number), click Edit server list. Multiple ESET PROTECT Servers can be specified. This can be useful if, for example, you have changed the IP address of your ESET PROTECT Server or are doing a migration.

Data limit - Choose the maximum number of bytes for sending data.

Connection interval - Choose Regular interval and specify a time value for the connection interval (or you can use a CRON expression).

Certificate - You can manage Peer certificates for ESET Management Agent. Click Change certificate and select which ESET Management Agent certificate should be used by ESET Management Agent. For more information, see Peer Certificates.


Update interval - Interval at which updates will be received. Select a Regular interval and configure the settings (or you can use a CRON expression).

Update server - Update server from which the ESET Management Agent receives module updates.

Update type - Select the type of updates you want to receive. Choose either Regular or Pre-release update. We do not recommend that you select Pre-release updates for production systems, as this is a risk.

Enable automatic upgrade - This option applies to ESET Management Agent 8.1 and later. By default, ESET Management Agent gets automatically upgraded to the latest compatible version. You can turn this option off to disable the automatic upgrade of ESET Management Agent.


The password-protected setup is a protection feature of ESET Management Agent (Windows only). Click Set next to Password protected setup to enable the ESET Management Agent setup password protection.


The password-protected setup was enhanced in version 10.1. Set the password separately for Agent version 10.0 and earlier and 10.1 and later.

Record the password in a safe place. If the ESET Management Agent is password-protected, you must provide the password to uninstall, repair or upgrade (with changes).

icon_sectionAdvanced Settings

HTTP Proxy - Use a proxy server to facilitate internet traffic to clients on your network and Agent replication to ESET PROTECT Server.

oProxy Configuration Type

Global Proxy - Use one proxy server for Agent replication and for caching of ESET services (for example, updates).

Different Proxy Per Service - Use one proxy for Agent replication and another for caching of ESET services (for example, updates).

oGlobal Proxy - This option is only available if you select it in Proxy Configuration Type. Click Edit and set up your proxy settings.

The two options below are only available if you select Different Proxy Per Service. You can also use only one of the proxy settings, for example set up only ESET Services and leave Replication off. Select or unselect the Use direct connection if HTTP proxy is not available check box to enable or disable this fallback option.

oReplication (to ESET management Server) - Configure connection settings for a proxy that connects Agent to Server.

oESET Services - Configure connection settings for a proxy that will cache ESET services.

Wake-Up Call - ESET PROTECT Server can run instant replication of the ESET Management Agent on a client machine via EPNS. This is useful when you do not want to wait for the regular interval when the ESET Management Agent connects to the ESET PROTECT Server. For example when you want a Task to be run immediately on client(s) or if you want a Policy to be applied right away.

Compatibility - To allow for management of ESET products version 5 or earlier by ESET Management Agent, a specific listening port must be set. Also, ESET products need to be configured to report to this port and the ESET PROTECT Server address must be set to localhost.

Operating System - Use the toggles to report certain information or issues on the client computer. For example, enable Report non-ESET-installed applications to enable reporting of the installed third-party applications.

Repository - Location of the repository where all installation files are stored.


The default repository is AUTOSELECT.


Product Improvement Program - Enable or disable transmission of crash reports and anonymous telemetry data to ESET.

Logging - Set the log verbosity to determine the level of information that will be collected and logged, from Trace (informational) to Fatal (most important critical information). The latest ESET Management Agent log file can be found on a client computer.


Specify the clients that will receive this policy. Click Assign to display all Static and Dynamic Groups and their members. Select the computer that you want to apply a policy on and click OK.


Review the settings for this policy and click Finish.

You can request Agent configuration on a managed computer to see the applied Agent policy settings: Click Computers > click a computer > Details > Configuration > Request configuration.