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ESET Management Agent automatic upgrade

ESET PROTECT On-Prem provides an automatic upgrade (auto-upgrade) of ESET Management Agent on managed computers.

How ESET Management Agent auto-upgrade works

The Agent upgrades to the latest version compatible with the installed ESET PROTECT Server. This is typically the version of the installed ESET PROTECT Server (for example, 11.0).

The Agent auto-upgrade is enabled by default. You can disable it in the ESET Management Agent policy > Updates > disable the Enable automatic upgrade toggle.

The ESET Management Agent auto-upgrade triggers around two weeks after the latest ESET Management Agent version is released into the repository.


When a later ESET Management Agent version is available and the auto-upgrade has not occurred yet, you can initiate the Agent upgrade manually from Dashboard > Component version status.

Alternatively, you can use the ESET PROTECT Components Upgrade Client Task.

The auto-upgrade's design assures a phased upgrade process distributed during a longer period to prevent increased impact on the network and managed computers.

The auto-updates do not work if you use an offline repository that does not contain the metadata (for example, if you copied installers onto a shared network drive). Use the Mirror Tool to create an offline repository that supports auto-updates. The Mirror Tool offline repository distributes the auto-updates simultaneously across the whole network (an online repository distributes the auto-updates gradually).