Individual enrollment via link or QR code
When enrolling a mobile device using an enrollment link or QR code, you will need physical access to the device. Also, to use the QR code, you will need to have QR code Reader/Scanner application installed on the mobile device.
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For large numbers of mobile devices, we recommend that you use Enrollment via email. |
1.To add new mobile devices, go to the Computers section. Select the Static Group that you want to add mobile devices to and click Add Device > Mobile devices.
2.Navigate to Basic section.
3.Select type - select Android or iOS/iPadOS.
4.Distribution - select Scan QR code.
5.Parent group - If you do not have a specific Static group for mobile devices, we recommend that you create a New Static Group (called Mobile Devices, for example). If you already have an existing group, click All, and a window will open where you can choose the Static group.
6.Customize more settings
oMobile Device Connector will be automatically selected. If you have more than one MDC, select the FQDN of the MDC you want to use. If you do not have Mobile Device Connector installed yet, refer to the Mobile Device Connector installation - Windows or Linux chapters for installation instructions.
oLicense - Click Select and choose the license that will be used for activation. A Product Activation Client Task will be created for the mobile device. A license unit will be taken (one per each mobile device).
oTags - Select or add an appropriate tags to identify the mobile device.
7.Navigate to Product Setup.
8. Select the check box I accept the End User License Agreement and acknowledge the Privacy Policy. See End User License Agreement (EULA), Terms of Use and Privacy Policy for ESET products.
9.Navigate to List.
10. List of Devices - Specify mobile devices for enrollment, you can use the following functions to add mobile devices:
•Add - Single entry, you must manually type an email address associated with the mobile device that the enrollment email will be sent to. If you assign a user to the mobile device by clicking Pair with existing user and selecting the user, the email address is overwritten with the one specified in More > Computer Users screen. If you want to add another mobile device, click Add again and submit the required information.
•Add User - You can add devices by selecting the appropriate user check boxes listed in More > Computer Users. Click Unpair to make corrections to the list of mobile devices for enrollment. When you have unpaired an assigned user, that user will be noted as not paired. Click Pair to select the desired user for an unpaired device. Click the Trash can icon to delete an entry.
•Import CSV - A method that makes it easy to add a large number of mobile devices. Upload a .csv file containing a list of devices to add, see Import CSV for more details.
•Paste from clipboard - Import a custom list of addresses separated with custom delimiters (this feature works similarly to CSV import).
11. After you click Continue, a list of devices will be displayed with the corresponding enrollment Link (URL) and QR code. Type the whole URL into the mobile device's web browser manually (for example https://eramdm:9980/token, the token will be different for each mobile device), or send this URL to the mobile device by other means. Alternatively, you can use provided QR Code, which might be more convenient than typing the URL, but requires QR code Reader/Scanner on the mobile device.
12. When you have completed the enrollment of all selected devices, click Finish.
13. To perform the actual enrollment of the mobile devices, follow these step-by-step instructions: