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ESET PROTECT 5.5
Release date: October, 2024
•ADDED: Redesigned Status Overview dashboard with new widgets
•ADDED: New Incidents section with a list of automatically created incidents and their details
•ADDED: New dashboard Incidents
•ADDED: Overall impact of vulnerable applications displayed in the ESET Vulnerability & Patch Management dashboard and Vulnerabilities section
•ADDED: Ability to easily enable ESET Inspect and ESET MDR via the ESET Solutions section
•ADDED: New set of policies for automatic enablement of ESET LiveGrid on all supported platforms (Windows, macOS, Linux and Android)
•ADDED: Ability to add a "Worst functionality problem" column in the Computers section
•ADDED: New pre-defined protection statuses for better End-of-Life-related filtering in Dynamic Groups
•ADDED: Ability to unlock offline mobile devices (requires ESET Endpoint Security for Android 5.0 and later)
•ADDED: Support for macOS 15 (Sequoia) in Management Agent
•ADDED: Support for Amazon Linux 2023 in Management Agent
•ADDED: Support for Linux Mint 22 in Management Agent
•IMPROVED: New version of Log Collector (version 4.9.5.0) in Management Agent
•IMPROVED: macOS live installers now primarily select ESET Endpoint Security for macOS 8.0+ instead of the legacy v6 product
•IMPROVED: New widgets added to the ESET MDR dashboard displaying the number of devices protected by ESET MDR and devices included in automated response actions
•IMPROVED: Ability to enable ESET LiveGuard Advanced on macOS from the context menu in Computers and via the ESET Solutions section
•IMPROVED: Option to filter the vulnerabilities based on the operating system in the ESET Vulnerability & Patch Management dashboard
•FIXED: Audit Log not being filtered for the selected target when opening it from a selected computer in the Computer section
•FIXED: In some instances, the use of the Computers context menu resulted in a "Not implemented" error message
•FIXED: Inability to create a company-specific installer in MSP instances in the Computers section
•FIXED: "Unknown" value displayed in a comprehensive report MDR Report Template
•FIXED: Widget "Most Common Detections by ESET Inspect Rule" in a comprehensive report MDR Report Template does not use a time filter
•FIXED: ESET MDR dashboard not visible for MSP customers in some cases
•Other minor improvements and bug fixes
ESET PROTECT 5.4
Release date: August, 2024
•ADDED: ESET Vulnerability & Patch Management dashboard
•ADDED: Ability to run On-demand scan for vulnerabilities
•ADDED: New widgets and layout changes in the ESET MDR dashboard and reports
•ADDED: New incidents statuses in the ESET MDR dashboard and reports
•ADDED: New notifications informing about changes in incident status and incidents that require user action (this feature requires a new version of ESET Inspect, aimed for release in the upcoming weeks)
•ADDED: ESET MDR dashboard displayed to the customers with ESET Inspect and without ESET MDR service
•ADDED: Ability to get and update IP sets for policies via REST API based on the provided policy UUID
•ADDED: Ability to turn on automatic installation and activation of a Windows security product
•ADDED: Activation of ESET LiveGuard Advanced on macOS (requires ESET Endpoint Security for macOS 8.0 and later)
•IMPROVED: The "Update Device" submenu in the context menu of the Computers section has been extended to include the "Check for updates" option
•FIXED: RAM in the "Computer Preview" panel is stated as "n/a" instead of the correct value
•FIXED: The option to create an installer for a selected group or company is missing in some cases
•FIXED: Drilldown from the Dashboard with data filtered for selected customers not working properly
•FIXED: Remove company is not working correctly in specific MSP scenarios
•FIXED: Unable to move client tasks between access groups when at least one trigger is removed
•FIXED: Product deactivation is available for users with insufficient access rights on certain screens
•FIXED: ESET Inspect Connector is not displayed under "Products & Licenses" on the Computer Details screen for Mac devices
•Other minor improvements and bug fixes
ESET PROTECT 5.3
Release date: May, 2024
•ADDED: Support for Vulnerability & Patch Management on macOS and Linux (requires ESET Endpoint Security for macOS 8.0 or version 11.0 of our Linux business products)
•ADDED: Vulnerability & Patch Management added into the ESET Solutions section
•ADDED: Ability to filter the vulnerabilities list by operating system
•ADDED: Monthly MDR report email sent automatically to customers with the ESET MDR service
•ADDED: Ability to select time intervals for the data displayed in the MDR dashboard
•ADDED: Filtering options in the section "MDR Report Archive"
•ADDED: Ability to send MDR reports as links via email
•ADDED: Support for the "Isolate computer from network" task on macOS (requires ESET Endpoint Security for macOS version 8.0 and later)
•IMPROVED: Extended filtering options in the section Computers
•IMPROVED: Reshuffled context menu in the section Computers
•IMPROVED: New column "Modification time" added to the Scheduled reports section
•IMPROVED: New version of AVRemover in the Management Agent
•FIXED: Some time zone offsets displayed incorrectly in the settings for notifications and MDR reports
•FIXED: Reports with a semicolon in the name downloaded incorrectly
•Other minor improvements and bug fixes
ESET PROTECT 5.2
Release date: April, 2024
•ADDED: MDR dashboard that displays real-time data for customers with the ESET MDR service
•ADDED: Weekly MDR report email sent automatically to customers with the ESET MDR service
•ADDED: Archive of MDR reports for customers with the ESET MDR service
•ADDED: Ability to enroll all mobile devices with one enrollment link or QR code via Microsoft Entra ID enrollment
•IMPROVED: Post-installation restart is not required for Linux products (ESET Endpoint Antivirus for Linux and ESET Server Security for Linux)
•IMPROVED: Using Google Play version of ESET Endpoint Security for Android instead of a web version when enrolling a mobile device in Device Owner mode
•FIXED: Error message displayed when opening the details or editing a server task with a trigger other than "Generate report"
•FIXED: Incorrect headline displayed in the webhook notifications sent to Microsoft Teams
•FIXED: Displaying "Product not installed" alert for "Common features" policies in some instances
•FIXED: No information about the mobile network is displayed when the device has multiple SIMs/eSIMs
•Other minor improvements and bug fixes
ESET PROTECT 5.1
Release date: February, 2024
•ADDED: Vulnerability & Patch Management for Windows servers (requires ESET Server Security for Microsoft Windows Server version 11.0 and later)
•ADDED: Enhanced ESET LiveGuard behavioral reports with detailed behavior of the sample (available for customers with ESET Inspect)
•IMPROVED: Migration of static group hierarchies from on-premises to cloud in large and MSP environments
•IMPROVED: Ability to send "ESET Inspect incidents" notification for all incident authors
•IMPROVED: Clarified wording related to Vulnerability & Patch Management
•FIXED: Incorrect installation date reported for Linux product
•FIXED: Table scrolling does not work after opening Details
•FIXED: Incorrect display of license time remaining before expiration next to the license end date in Computer Details
•Other minor improvements and bug fixes
ESET PROTECT 5.0
Release date: December, 2023
•ADDED: Name change for ESET PROTECT Cloud to ESET PROTECT
•ADDED: Enable automatic operating system updates (part of Vulnerability & Patch Management)
•ADDED: New preset policy with automatic operating system updates (part of Vulnerability & Patch Management)
•ADDED: Ability to download ESET LiveGuard behavioral reports
•ADDED: Option to send a notification to non-activated devices enrolled via Workspace ONE or Microsoft Intune (MDM)
•IMPROVED: Patch management restarts added to the Automatic problem resolving setting
•IMPROVED: Users with access to server settings can delegate access rights to other users for viewing and modifying the server settings
•IMPROVED: Devices API contains information about the BIOS serial number
•IMPROVED: New version of AV Remover in the Management Agent
•FIXED: Incorrect Dynamic Groups evaluation behavior on Agent startup
•FIXED: Devices API does not report installed security products
•REMOVED: Support for macOS Sierra (10.12), High Sierra (10.13) and Mojave (10.14)
•REMOVED: Support for Windows 7, 8 and 8.1
•Other minor improvements and bug fixes
ESET PROTECT Cloud 4.7
Release date: October, 2023
•ADDED: New REST API for ESET PROTECT Cloud
•IMPROVED: New information for MSP administrators about the MSP managing company in the All-in-one installer
•FIXED: Agents lost connection after migration, followed by an upgrade
•FIXED: Agent service fails to stop in time, or system restart takes longer than expected in specific cases
•FIXED: Agent for macOS is not correctly reporting the system build number in specific cases
•Other minor improvements and bug fixes
ESET PROTECT Cloud 4.6
Release date: August, 2023
•ADDED: Setting time slots in Dynamic groups
•ADDED: Enrolling Android mobile devices from Workspace ONE
•IMPROVED: Added new setting in the ESET LiveGuard Basic built-in policy regarding the automatic document submissions (set to OFF by default)
•IMPROVED: Visual enhancements in the patches list in Patch Management
•IMPROVED: Added language settings for the mobile device enrollment email
•Other minor improvements and bug fixes
ESET PROTECT Cloud 4.5
Release date: July, 2023
•ADDED: ESET Vulnerability & Patch Management - a new protection layer monitoring vulnerabilities with the ability to patch all endpoints managed through our platform (requires ESET Endpoint Antivirus/Security for Windows version 10.1 and later)
•ADDED: New setting in "Set up your protection" wizard regarding ESET LiveGuard for new and existing customers
•ADDED: New Client task - Check for product update (requires ESET Endpoint Antivirus/Security for Windows version 10.1 and above)
•ADDED: The ability to test send email and webhook notifications
•ADDED: Webhook authentication to verify the credibility of the webhook notification
•IMPROVED: New version of the Log Collector in the Management Agent
•FIXED: Negative filter applied to the list of computers still visible after clearing the filters
•Other minor improvements and bug fixes
ESET PROTECT Cloud 4.4
Release date: June, 2023
•ADDED: New dashboard for customers using ESET Cloud Office Security
•ADDED: Data filter per customer for MSP administrators in the Dashboard section
•ADDED: New section for MSP administrators, "Managed Customers", offering an overview of all managed customers
•ADDED: Ability for MSP administrators to filter report templates per customer when creating scheduled reports
•ADDED: New delivery method for notifications - webhooks
•ADDED: New branding visuals within the console
•IMPROVED: Easier search within the console with no need to first choose a category
•IMPROVED: Ability to filter policies by name
•IMPROVED: Information about the creation and download of installers added to the Audit Log
•IMPROVED: MSP customers ready for a set up distinguished by an icon
•IMPROVED: Asynchronous sending of enrollment emails during the mobile device enrollment
•IMPROVED: Wi-fi settings available via QR code during Device owner enrollment (MDM)
•IMPROVED: New version of the AV Remover and Log Collector in the Management Agent
•CHANGED: The "Auto-updates" policy will become a part of the "Common features" policy when the new Configuration module is released (planned for July)
•FIXED: Creating a dynamic group template based on a value "LiveGuard is not working due to a license problem" not functioning properly
•FIXED: Dynamic group template based on a value "macOS is preventing the ESET security product from accessing some folders" not working properly
•Other minor improvements and bug fixes
ESET PROTECT Cloud 4.3
Release date: April, 2023
•ADDED: An MDR Report Template for offices and partners delivering ESET Services
•ADDED: A column for mobile device IMEIs in the device list and the possibility to filter the devices by IMEI
•ADDED: The ability to combine Computer name, Database version and Last connection in one report
•IMPROVED: Extended certificate validity for mobile devices - devices do not need to connect to an MDM server frequently to stay protected
•FIXED: Issues with displaying the Product Tour in the Safari browser
•FIXED: Various localization bugs
•Other minor improvements and bug fixes
ESET PROTECT Cloud 4.2
Release date: February, 2023
•ADDED: Detections are grouped by common attributes
•ADDED: Migration of mobile devices to cloud MDM
•ADDED: Syslog includes the operating system of a computer, and the full hierarchy and description of a static group
•ADDED: Product Navigator has a link to ESET Cloud Office Security (available later in April 2023)
•IMPROVED: Active Directory Synchronization (time of last sync, ability to deactivate and regenerate token)
•FIXED: Incorrect filter behavior when multiple license statuses are selected
•Various other minor improvements and bug fixes
ESET PROTECT Cloud 4.1
Release date: January, 2023
•ADDED: Enrollment support for Android mobile devices via Microsoft Intune Management Console
•ADDED: Column "Investigated by ESET" in incident overview in the ESET Inspect dashboard
•ADDED: Ability to add column FQDN and Serial Number in the Computers section
•IMPROVED: Size values in Submitted Files
•FIXED: Inability to resolve/unresolve detections when the parent group is selected in the tree
•FIXED: Incorrect encryption process (EFDE) status in the ESET Solutions section
•FIXED: Wrong ESET LiveGuard license was shown while editing the existing software install task
•Various other minor improvements and bug fixes
ESET PROTECT Cloud 4.0
Release date: November, 2022
•ADDED: Basic incident overview in the ESET Inspect dashboard
•ADDED: CEF format for Syslog
•ADDED: Reporting of absolute and relative free space for hard drives in HW inventory
•ADDED: Log out action in the Computer context menu (under Power)
•ADDED: Log out Client Task
•ADDED: Ability to filter Computers by FQDN
•ADDED: Ability to filter Computers by Serial Number
•ADDED: Last boot time in computer details
•ADDED: Ability to deploy LiveGuard on all devices in a static group via context menu action
•ADDED: Ability to reset default filters
•ADDED: Static Group name in Syslog events
•ADDED: Ability to see the progress of removing client tasks
•ADDED: Ability to filter unassigned policies in the Policies section
•ADDED: Ability to sort policies in the "Last Modified By" column
•ADDED: Support for time-elapsed (duration) filters in Dynamic Groups
•ADDED: Comma separator for thousands place in table numbers
•IMPROVED: Table numbers are now aligned right
•IMPROVED: Selecting a product from the repository in the Software Install task
•IMPROVED: "Deploy ESET LiveGuard" through the computer's or group's context menu now leverages a better mechanism that is used in the dedicated ESET Solutions section
•IMPROVED: Filtering by Detection Type
•IMPROVED: New version of Log Collector (version 4.6.0.0) in Management Agent
•IMPROVED: Solutions deployment supports computers in site/company location based on hierarchy
•IMPROVED: Example section in the "Select time interval" filter
•CHANGED: Limit from 100 to 1000 when opening selected objects
•CHANGED: Disabled optional use OPAL in built-in encryption policy "Encrypt all disks - Recommended"
•FIXED: The license list occasionally disappears when scrolling through a long License Management list
•FIXED: The date/time filter does not work correctly on the localized Web Console
•FIXED: All policies are hidden except auto-update when logging in to the console for the first time
•FIXED: Info message about default value for time-based criteria in Notifications is shown when it is not mandatory
•FIXED: Network adapter(s) screen informs that the latest version of an agent is required, even though the latest version is installed
•FIXED: Default presets for Computers/Detections sections are overwritten in a special scenario
•FIXED: Inaccurate problem count in License Management badge in specific scenarios
•FIXED: Missing limit for quarantine management actions, which causes an error message in some cases
•FIXED: HW inventory reports the TPM manufacturer version instead of the specification version
•Various other minor improvements and bug fixes
ESET PROTECT Cloud 3.5
Release date: September, 2022
•ADDED: Initial configuration (Set up protection)
•ADDED: Dark theme
•ADDED: Ability to switch between Absolute and Relative time in tables
•ADDED: Ability to add column Hash in Detections section
•ADDED: Ability to search by Hash in the Detections section
•ADDED: Ability to search by Object in the Detections section
•ADDED: Ability to distinguish, whether BitLocker is activated on a spcific machine
•ADDED: Filtering options in Computer details - Installed Applications screen
•ADDED: Computer preview - the ability to reset displayed sections into default
•ADDED: Ability to modify Computer name and Description directly from the Computer preview panel
•ADDED: Ability to mute/unmute Computer directly from the Computer preview panel
•ADDED: Section name as a prefix in the browser tab title
•IMPROVED: VDI support (mostly improvements around instant clones)
•IMPROVED: Network Adapters (part of Computer details - Details - Hardware) are more readable in the case of IPv4/IPv6
•IMPROVED: Multiplatform support when deploying or enabling features via Solutions in the Computer context menu
•IMPROVED: Displaying of Inspect button is now dependent on the permission set "Access to ESET Inspect"
•IMPROVED: Filter Advisor remembers item sorting
•IMPROVED: Information in the Detection type column was split into two separate columns Detection Category and Type
•IMPROVED: Creation of New Report Template for newly created Report category
•FIXED: Save filter set is not working correctly in all sections
•FIXED: Specific scenario causes license sync breakage (if static group below company has the same name as a site that is going to be created in EBA)
•FIXED: When you load a saved filter set, it is not applied unless you edit it (various sections)
•FIXED: Filter "≤ # OF ALERTS" is not working correctly (Computers section)
•Various other minor improvements and bug fixes
ESET PROTECT Cloud 3.4
Release date: June, 2022
•ADDED: Advanced Filters in the Computers section
•ADDED: Native ARM64 support for ESET Management Agent for macOS
•ADDED: "Waiting" state in the Component version status section on Status Overview for better communication of auto-updates (available from ESET Endpoint Antivirus/Security for Windows version 9.1)
•ADDED: Site structure from ESET Business Account synchronizes in the static group tree
•ADDED: New rebooting option-administrator can set up reboots in a way that the end-users can postpone them (available from ESET Endpoint Antivirus/Security for Windows version 9.1)
•ADDED: Information on how many more devices can enable ESET LiveGuard on the ESET LiveGuard Dashboard
•ADDED: Dark Theme preview feature
•ADDED: Limited-input device-simple enrollment flow for Android-based devices that do not have access to emails or a camera for scanning QR codes
•ADDED: Support for deployment of the latest version in the software installation task (the latest version at the moment of task execution, it is not necessary to select a specific version anymore)
•ADDED: Creation date column in the Installers section
•ADDED: Reset functionality for columns in tables
•ADDED: Warning to Audit log access right
•ADDED: "Installation Date" column in Computer details - Installed Applications screen
•ADDED: Ability to select multiple monitored static groups in a single notification
•ADDED: Reporting human-readable Windows operating system version is displayed in the OS Service Pack column in the Computers section
•ADDED: OS build version collected from macOS is displayed in the OS Service Pack column in the Computers section
•ADDED: Agents tile in the Status Overview section for better identification of unmanaged computers
•ADDED: Instance ID is available in the console's About section (previously only available in ESET Business Account)
•ADDED: Console users can deploy ESET Full Disk Encryption (EFDE) on recommended (portable) devices in the ESET Solutions screen
•IMPROVED: EFDE does not deploy to devices using BitLocker for drive encryption
•IMPROVED: Reboot and shut down experience on macOS (user is notified about restart and can cancel it in 60 seconds)
•IMPROVED: Tasks planned ASAP are executed in the order in which they were created in the console
•IMPROVED: Administrator password is not required when enrolling a new mobile device. However, ESET strongly recommends you use an administrator password for the full functionality of certain features
•IMPROVED: Every ASAP trigger created by the user in the console must have an expiration set (less than six months)
•IMPROVED: HIPS detections now contain user and hash
•IMPROVED: New version of AVRemover and Log Collector in the Management Agent
•FIXED: Several functionality problems with the dynamic group template selector
•FIXED: Scheduled client tasks without "Invoke ASAP If Event Missed" pre-selected could be executed with the wrong timing if the computer woke up from sleep or hibernation
•FIXED: Tags assigned to a "Client Task" are automatically assigned to applicable computers
•FIXED: Unavailable EDR element in the Component version status section on the Status Overview screen
•Various other minor improvements and bug fixes
ESET PROTECT Cloud 3.3
Release date: April, 2022
•ADDED: Manage up to 50,000 devices (according to purchased license)
•ADDED: Support for ESET Inspect Cloud (EDR solution)
•ADDED: Easy trial, deployment and purchase of ESET Full Disk Encryption (EFDE)
•ADDED: Preview feature - Advanced Filters in the Computers section
•ADDED: New buttons under the table in the Computers section and Detection section
•ADDED: Right-click tables to open the context menu
•ADDED: Enrollment link expiration and device certificate renewal information to the enrollment email
•ADDED: Built-in policies for V7 product for macOS and HTTP proxy
•ADDED: Ability to turn on the "Remote Host" column in the Computers section
•ADDED: Console users can configure (in Settings) the behavior of newly enrolled devices deduplication in the console
•ADDED: Console users receive an email notification that contains a link that redirects the user into the Computer details section in the console
•IMPROVED: Console users receive a notification about multiple detections occurring on managed computers aggregated in one email message
•IMPROVED: Remove button was moved behind the gear icon in the ESET Solutions section
•IMPROVED: Console users can click the chart in the ESET Solutions section and will be redirected to the Computers section
•IMPROVED: The latest versions of each product are prioritized in the product selection section of the software installation task
•IMPROVED: UI elements in tables
•CHANGED: ESET Dynamic Threat Defense to ESET LiveGuard in management consoles
•CHANGED: Remove tags icon in the Tags panel
•FIXED: Trigger for scheduled Reports cannot be edited
•FIXED: Exclusions table shows the "Occurred" column, but it is labeled as "Created on"
•FIXED: "Export table as" now exports all data, not just data on the page
•FIXED: Trigger via CRON shows different time after opening details of a specific trigger
•REMOVED: "Auto-loading" option in the Clients and Detections screen paging menu
•Various other minor bug fixes, security and performance improvements
ESET PROTECT Cloud 3.2
Release date: February, 2022
•ADDED: Easier enrollment for mobile devices
•ADDED: Easier deployment mechanism also extended for MSPs
•ADDED: New product tour
•ADDED: ESET Product Navigator to the header
•ADDED: New context menu action "Deploy ESET security product" (in Computers section)
•ADDED: AD user sync tool for ESET PROTECT Cloud
•ADDED: AD user sync-based features enabled for iOS devices
•IMPROVED: Context menu in Computers section
•IMPROVED: Installer creation Wizard
•IMPROVED: Email enrollment progress bar to indicate whether the task has been finished
•IMPROVED: Computer with IP column was divided into two columns in Submitted Files
•IMPROVED: Retention policy dialog is more user-friendly and upper limits are communicated in the Online Help guide
•FIXED: Last scan time in computer details
•FIXED: When "Module update failed" occurs, the computer is not moved to the related Dynamic Group, if the Dynamic Group was created
•FIXED: Policies under "Manage policies" over a group do not display for users with an administrator permission set
•FIXED: "Restart required" and "Inbound Communication" columns in the Detections list display incorrect values
ESET PROTECT Cloud 3.1.5
Release date: January, 2022
•ADDED: Easier deployment - the new simplified dialog for installer download, and reworked wizard for creation of the customized installer
•ADDED: Dynamic groups for mobile devices
•ADDED: Easy trial, deploy and purchase of ESET Dynamic Threat Defense (EDTD) also for MSP customers
•ADDED: Hide and Show action for EDTD Dashboard
•ADDED: Possibility to add Group Name column in the Detections section (not displayed by default)
•CHANGED: Default message contents (Computer first connected, Computer identity recovered, Computer cloning question created)
•IMPROVED: EDTD status (enabled/disabled) is reported properly to the console (requires ESET Endpoint Antivirus/Security for Windows version 9.0 and above) and leveraged in various sections (for example, action Enable is not offered for endpoint where the feature is already enabled)
•IMPROVED: Computer description can be multiline
•IMPROVED: User can define more than one naming pattern for VDI master image
•IMPROVED: Hover effect (Inverted color) on the cell with Computer name (in Computers section) and on the cell with Detection type (in Detections section)
•IMPROVED: Computer name and IP is now in separate columns in the Detection section
•FIXED: Multiple sorting does not work as expected when the top priority is assigned to the Alerts column
•FIXED: The overall status of the license might not be shown correctly in specific cases
•FIXED: Various other bug fixes, security, and performance improvements
ESET PROTECT Cloud 3.0
Release date: October, 2021
•ADDED: Support for Automatic Product Updates (available from ESET Endpoint Antivirus/Security for Windows version 9.0)
•ADDED: Management for brute-force attack protection (available from ESET Endpoint Antivirus/Security for Windows version 9.0)
•ADDED: Easy trial, deploy and purchase of ESET Dynamic Threat Defense (EDTD)
•ADDED: Web control for Android devices
•ADDED: System updates management for Android
•ADDED: New column Logged users in Computers table
•ADDED: Windows OS build number is reported as a separate symbol (possibility to use it in Dynamic groups)
•ADDED: List of submitted files (EDTD) in Computer details, Detection and Quarantine section
•ADDED: New product categories in Component version status section on Status Overview
•ADDED: Full path to a computer in received notifications
•ADDED: Possibility disable the triggering of notifications for muted computers
•ADDED: Possibility to manage session protection (e.g., disable blocking requests from different IP addresses)
•CHANGED: Reducing and re-organizing columns in the Computers section
•IMPROVED: ESET Dynamic Threat Defense perception (added information of what was originally detected by EDTD)
•IMPROVED: Operating system update - allowing the user to postpone the required reboot
•IMPROVED: Operating system update task accessible not only from context menu over a group but also over a single device
•IMPROVED: Now is possible to visually distinguish locked policies in policies and computer details screens (padlock icon)
•IMPROVED: When users create new permission sets, some checkboxes can grey out based on their permission (users can not give higher permission that they have)
•IMPROVED: Automatically selected newly created permission set when creating a new user
•IMPROVED: Basic support of installer file caching in script-based Agent Live Installers
•IMPROVED: Date and Time displayed in format according to language
•IMPROVED: Faster displaying of the planned flag on client tasks also after assigning to the significant amount of targets
•IMPROVED: The enrollment URL link is visible below the QR code, and the user can copy it in the enrollment wizard
•IMPROVED: New version of Log Collector in Management Agent
•FIXED: Idle session timeout was not matching settings in ESET Business Account
•FIXED: Triggers - infinite loading in some cases when the user changes trigger type
•FIXED: Unwanted machines moved during computers import
•FIXED: Missing notification about scheduled restart (macOS - osascript)
•FIXED: License is randomly changed when the software install task is edited
•FIXED: Notifications - Message preview is not displaying properly
•FIXED: macOS Big Sur, specific protections statuses are missing in dynamic groups and report templates
•FIXED: Users without access to an EDTD license cannot see the data on the EDTD Dashboard
•FIXED: Multiple sorting does not sort correctly
•FIXED: Performance issue when deleting a large number of exclusions
•FIXED: EDTD Deployment on Dynamic Group ends with error
•FIXED: Various other bug fixes, security, and performance improvements
ESET PROTECT Cloud 2.4
Release date: August, 2021
•ADDED: Ability to manage up to 25,000 devices (according to purchased license)
•ADDED: New ESET Dynamic Threat Defense dashboard
•ADDED: Preview feature - Easy trial, deploy and purchase of ESET Dynamic Threat Defense
•ADDED: Ability to create a new trigger in client task details
•ADDED: Indicator of last connection status of managed computer (connected in last replication interval)
•ADDED: Computer preview - by clicking on computer name will be displayed side panel with the most important computer details
•ADDED: Detections preview - by clicking on detection type will be displayed side panel with the most important detection details
•CHANGED: Existing ESET Dynamic Threat Defense dashboard name change
•CHANGED: Triggers for server tasks and client tasks with frequencies lower than 15 minutes will not be allowed
•CHANGED: More granular communication of managed applications versions
•CHANGED: Automatic application of retention policy after the grace period
•CHANGED: After de-enrollment, ABM devices no longer offer the re-enroll task option
•IMPROVED: A user or a computer can only be assigned to 200 users or computers in one operation to retain adequate service responsiveness
•FIXED: Actions in the context menu for devices were disabled incorrectly (Enable ESET Dynamic Threat Defense, Network Isolation)
•FIXED: Licenses without an expiration date (for example, subscription licenses) were counted as expired in the Status Overview
•FIXED: Automatic update of company name in the console when changed in ESET Business Account or ESET MSP Administrator
•FIXED: Discrepancy in "Total number of devices" on the Dashboard compared to the total count of devices shown in the Computers tab
•FIXED: FaceID screen is now correctly skipped during ABM enrollment when selected in the wizard as one of the items to be skipped
•FIXED: "Title" in the properties of the exported PDF report
ESET PROTECT Cloud 2.3
Release date: June, 2021
•ADDED: Management of Apple devices running iOS and iPadOS, including Apple Business Manager
•ADDED: Native ARM64 support for ESET Management Agent for Windows
•ADDED: Support for VMWare Instant Clones
•ADDED: New audit information on the policy screen (Modification time, Last modified by, and Creation time)
•ADDED: Upgrade outdated operating systems in a computer group
•ADDED: Ability to copy a license Public ID to the clipboard via the context menu in license management
•ADDED: Ability to filter licenses on the license management screen based on the Public ID
•ADDED: Automatic resolution of HIPS logs
•ADDED: Computer description as a new attribute in Device Identifiers under computer details
•ADDED: Support for migration and backup of ESET Full Disk Encryption (EFDE) recovery data
•ADDED: New client task "Generate new FDE Recovery password" (available from EFDE client version 1.3 (EFDE - purchased separately))
•ADDED: Ability to retry encryption from the console if encryption fails (available from EFDE client version 1.3 (EFDE - purchased separately))
•IMPROVED: Preview feature – Computer preview (added new sections and the possibility to click some elements and navigate to relevant details)
•IMPROVED: The Syslog export now also supports the information log level
•IMPROVED: The ESET Full Disk Encryption status now provides more details
•IMPROVED: Extended Hardware inventory details for the device with encryption-related fields
•IMPROVED: Disabled computers are not synced or deleted by the Active Directory scanner
•IMPROVED: Various UI and UX improvements
•CHANGED: Retention policy enforcement notification
•CHANGED: The CRON trigger can be planned for LOCAL or UTC time only
•CHANGED: The Wipe task has been dropped because it does not work properly in later versions of Android. The Factory Reset task remains the only task for both Apple and Android devices
•CHANGED: Adjustments related to managed products name changes
•FIXED: Mobile device management allows manual selection of a suitable platform in case of unrecognized mobile devices
•FIXED: The License Owner name is not updated in License Management after changing it in ESET Business Account
•FIXED: A Client task cannot be scheduled for managed computer local time (only for browser time)
•FIXED: Various other bug fixes, security, and performance improvements
ESET PROTECT Cloud 2.2
Release date: April, 2021
•NEW: New concept–Option to preview certain features
•NEW: Preview feature–Support for iOS / iPadOS (without ABM enrollment)
•NEW: Preview feature–Computer preview
•ADDED: Upgrade outdated products in a computer group
•ADDED: Default filter in the Detection screen (unresolved detections first)
•ADDED: Ability to use a second license to activate ESET Dynamic Threat Defense in a software installation task when an eligible endpoint product is selected
•ADDED: User management for users with global "write" access
•ADDED: Expiration time for client task triggers (Triggers tab)
•ADDED: New report–Computer Hardware Overview
•ADDED: Enabled non-root administration (other than the instance creator) to manage the security of other managed accounts (depends on the upcoming EBA release planned for April 2020)
•IMPROVED: Pause a task for ESET Full Disk Encryption (capability to select an exact date and time)
•IMPROVED: The encryption status tile is now more interactive
•IMPROVED: Extended information in detection details
•IMPROVED: A recommendation message is displayed when the Administrator tries to run a client task on more than 1,000 clients (using a group is recommended)
•IMPROVED: Assigning a policy to more than 200 individual devices is permitted (using a group is recommended)
•IMPROVED: Various performance improvements
•FIXED: Licenses with over 10,000 seats were displayed as infinite
•FIXED: In some cases, the "Planned" flag In a client task remained active after a task was executed
•FIXED: The license usage number did not display the correct number when a license was overused
•FIXED: Subunits were not used by percentage usage enumeration for mail security products
•FIXED: The operating system name (Big Sur) for macOS 11.1 and 11.2 was missing
•FIXED: Various other bug fixes and improvements
ESET PROTECT Cloud 2.1
Release date: February, 2021
•ADDED: Ability to look up specific computer based on the last logged user parameter
•ADDED: Support for policy-based migration from on-premises console to cloud console
•FIXED: Issue with opening/reading PDF reports sent by email (base64-encoded)
•FIXED: Non-root user with write permission rights for ESET PROTECT Cloud in ESET Business Account cannot import or create dynamic group templates
•FIXED: Device filters on Dashboards display different values than in tables
•FIXED: In some cases, Detail in the "Audit Log" overlapping other lines
•FIXED: Product deactivation fails with timeout (in certain cases) if started by "Delete not connected computers" server task
•FIXED: User cannot delete objects in some cases even with correct access rights
•FIXED: Name of the file is garbled when Japanese characters are used
•FIXED: Various other bug fixes and minor improvements
ESET PROTECT Cloud 2.0.148.0
Release date: December, 2020
•CHANGED: ESET Cloud Administrator renamed to ESET PROTECT Cloud
•ADDED: Ability to manage and protect Android mobile devices
•ADDED: Ability to manage FileVault (macOS) native encryption when an eligible license is present
•ADDED: Increased device management limit (up to 10,000 - dependent on purchased license size)
•ADDED: One-click deployment of ESET Dynamic Threat Defense if an eligible license is present
•ADDED: Ability to manage dynamic groups
•ADDED: Ability to manage notifications
•ADDED: Ability to define specific permission sets for selected users
•ADDED: Active Directory synchronization (Computers only)
•ADDED: Syslog log exporting
•ADDED: New “Audit log” section provides detailed information about specific actions
•ADDED: Ability to mass deploy the management agent to macOS devices
•ADDED: Second-level menu for advanced options
•ADDED: Secure Browser management
•ADDED: Support for sites (ESET Business Account) licenses including new "License user" column
•ADDED: Renew a license in the “License Management” screen
•ADDED: Ability to drill-down from expiring license issues in “Dashboards” and “Reports” to obtain more information in the “License Management” screen
•ADDED: New “Manage license” context menu
•ADDED: EULA update notifications that support auto-upgrade (uPCU) of endpoint products in managed environments
•ADDED: New ESET Full Disk Encryption (EFDE) management actions directly from “Computer details”
•ADDED: New EFDE Dynamic groups and Reports
•ADDED: Detection details (LiveGrid, Observed in organization, Virus Total )
•ADDED: One-click access to client task triggers
•ADDED: Unsupported browser warning
•ADDED: New "Seats allocated to sites" present in dedicated license report
•ADDED: Multi-line command scripts for Run Command task
•ADDED: Option to create a Computer user group in the “Add computer user” wizard
•CHANGED: Management Agent - supported operating systems
•CHANGED: Retention policy defaults
•CHANGED: License unit/sub-units visualization changed to "used/total" for online licenses and "X offline" for offline licenses
•CHANGED: Access to behavior reports (when EDTD is purchased and enabled) are available (in the UI) only if an eligible license is present
•IMPROVED: Ability to define a retention policy for certain logs
•IMPROVED: Exclusions mechanism extended to firewall threats
•IMPROVED: Computer details now directly accessible by clicking the computer name
•IMPROVED: One-click Network isolation
•IMPROVED: Columns ordering
•IMPROVED: Window with search option
•IMPROVED: Hierarchical Dynamic groups tree
•IMPROVED: Multi-select in modal windows
•IMPROVED: Ability to create one exclusion from multiple detentions with standard exclusion criteria(s)
•IMPROVED: Breadcrumbs for better navigation in Wizards
•IMPROVED: Various other performance and security improvements
•FIXED: “Delete task action” removes all client tasks, not just selected items in a task list for a specific group
•FIXED: Status filter not visible for server tasks (only in client tasks)
•FIXED: Failed to send a wake-up call from the client task details executions
•FIXED: Incorrect target group type displays when editing a client trigger
•FIXED: “Status update” type notifications fail to save if they contain the “$” character
•FIXED: Import of policies with large file sizes
•FIXED: Infinite units or subunits in tooltips for licenses in the License Management screen display incorrectly
•FIXED: License-related notifications (for example, expiration/overuse) trigger when a license is suspended
•FIXED: Policy does not block the selected Scan profile
•FIXED: Filters previously set are not saved
•FIXED: Various other bug fixes
ESET Cloud Administrator 1.2.118.0
•Added: Support for ESET Dynamic Thread Defense (Sold separately. Available for purchase in upcoming weeks)
•Added: Submitted files screen
•ADDED: Ability to pause ESET Full Disk Encryption available from EFDE client version 1.2 (EFDE - purchased separately)
•ADDED: Automatic resolution of firewall logs and filtered websites
•ADDED: Ukrainian language
•ADDED: New filtering options
•ADDED: Many other performance, usability, and security improvements
•IMPROVED: Discontinued the default limit for the number of displayed static groups
•IMPROVED: Performance improvements in the “groups” tree on the “Computers” and “Detections” screens
•IMPROVED: Selected screens redesign: Users, scheduled reports and edit updates in the navigation bar
•IMPROVED: Unified table design for task selection, computers selection, and other features
•IMPROVED: Second-level menu added under "Change assignments" in the policy screen
•FIXED: Delay of product version status shown in the main Web Console
•FIXED: System applications are not reported on macOS 10.15
•FIXED: Language detection on macOS Catalina
•FIXED: Table sorting behavior: Clicking column headers adds columns to multi-sorting until it has been clicked 3 times
•FIXED: Last scan time in “computer details” screen won’t impact the computer security status tile
•FIXED: User cannot resolve detections when the “Resolved” column is not shown in the “detections” table
•FIXED: The side panel does not remember the expanded/collapsed state after log-out and log-in
•FIXED: Some threats cannot be marked as resolved
•FIXED: After moving computers from a specific group, the view is changed to the group "ALL."
ESET Cloud Administrator - ESET Management Agent release- June
•ADDED: New version of ESET Management Agent
•ADDED: Updating ESET Management Agent to the latest version can be deployed centrally alongside the cloud service update
•ADDED: Agent compatibility with H1/2021 Windows version 10
ESET Cloud Administrator 1.2.82.0
•IMPROVED: Email domain validation when sending live installer link was discontinued
•IMPROVED: Checkbox "automatically reboot when needed" not checked by default when activating EFDE from encryption tile
•IMPROVED: Dozens of usability, security, performance and stability improvements
•FIXED: Clicking column headers adds columns to multi-sorting until it has been clicked 3 times
•FIXED: Last Scan Time should note trigger red security status
•FIXED: Not possible to resolve detections when "Resolution" column is not shown
•FIXED: The side panel does not remember expanded/collapsed state after log-out and log-in
•FIXED: Agents stop connecting to cloud service under some circumstances
•FIXED: Recipients not visible in notifications emails
•FIXED: Computer with outdated OS are not visible in appropriate dynamic group
•FIXED: Ability to create hash exclusion without a hash present
•FIXED: ESET Full Disk Encryption not included within the selective export task configuration
ESET Cloud Administrator 1.2
•NEW: ESET Full Disk Encryption
•NEW: Tagging - mark all relevant objects (e.g., computers) using user-defined tags
•NEW: Support for the latest generation of Linux products, starting with ESET File Security for Linux v7
•NEW: Centralized Exclusions and wizard
•ADDED: Option to automatically delete computers that are not connecting
•ADDED: Option to rename computers based on defined criteria
•ADDED: Computer isolation task
•ADDED: Unified table design with new navigation elements
•ADDED: Ability to export tables across all the main screens to different formats
•ADDED: New "empty screen states" for simpler object creation
•ADDED: Detections view is now aggregated by time and other criteria to simplify operations and to resolve them
•ADDED: Execute one click actions from the "task executions" screen
•ADDED: Create a combined installer including ESET Full Disk Encryption
•ADDED: Option to deactivate individual products
•ADDED: New dynamic groups related to newly introduced products
•ADDED: Search by group name in computer screens and search bar
•ADDED: Option to save dashboard layout as preset for other users
•ADDED: Generate defined reports filtered to a selected group
•ADDED: Indonesian language support
•ADDED: New ESET Management Agent version (Windows) supports the latest security products
•IMPROVED: Many UI Improvements & other usability changes
•IMPROVED: Context menu now applies for all selected rows
•IMPROVED: Filtering panel has many new options such as autocomplete
•IMPROVED: New column selector element for primary tables
•IMPROVED: Layout of detections (previously "threats") screen with new detection details
•IMPROVED: Reports screen layout includes a one click report generation option
•IMPROVED: Task section was updated and triggers are now displayed in a separate view of "task details"
•IMPROVED: Layout of policies screen, with simpler orientation and navigation
•IMPROVED: Layout of notifications screen with notification details
•IMPROVED: Quick links menu
•IMPROVED: AV remover (part of management agent) supports auto update
•IMPROVED: Download speeds from the repositories were significantly improved
•IMPROVED: Management agent file size significantly reduced
•CHANGED: "Threats" section was renamed to "Detections"
•CHANGED: Management agent compatibility update related to macOS 10.7 and 10.8 support (see the documentation for more details)
•CHANGED: ESET Cloud Administrator ends support for Endpoint and Server Security versions 6.4 and earlier
•FIXED: Various other bug fixes and internal performance improvements
ESET Cloud Administrator 1.1.360.0
•Added: Full support for endpoint version 7.1 products
•Fixed: Various bugs
ESET Cloud Administrator 1.1.359.0
•Improved: Internal performance improvements
ESET Cloud Administrator 1.1.358.0
•Improved: Overall performance improvements
•Changed: Updated copyright information
•Fixed: ESET Cloud Administrator (ECA) server does not receive all "Web protection" threats
•Fixed: "Web protection" threat details view in the webconsole displays an unexpected error
•Fixed: An uncaught exception occurs when working with ECA
•Fixed: Indonesian language support is missing in product installation filters
•Fixed: Server Device Status chart is missing
ESET Cloud Administrator 1.1.356.0
•FIXED: Issue with too many notifications send from one incident
ESET Cloud Administrator 1.1.350.0
•New version of ESET Management Agent fixing various installation/upgrade/repair issues
•Internal service performance improvements
•Fixed invalid installer CA certificate encoding in GPO installer script
ESET Cloud Administrator 1.1.349
•Various minor performance improvements
ESET Cloud Administrator 1.1.345
•Various minor bug fixes
•Wrong information is displayed under "Policy Product" column while creating the ECA Live installer
ESET Cloud Administrator 1.1.343.0
•One-click actions
•New one-click action - One click upgrade option – even from aggregated data
•New One-click actions to resolve "resolvable" actions – activate, reboot, update OS, or various protection issues
•Hardware inventory
•Redesigned client details section
•New "incident overview" dashboard, with new types of graphical elements, and one-click navigation to threats
•Improved Automatic resolving of handled threats
•Option to generate live installer without security product selected
•New status overview section
•Live installer now support offline cache to speed up the deployment
•Overall UI improvements (polished UI, new vector icons, updated menus)
•Updated "overview" dashboard with one click navigation & Configurable RSS feed
•Redesigned quick links & help links
•New layout for wizard elements
•Ability to switch ECA do different language in EBA (support for NEW languages)
•Automatic detection of "machine cloning"
•Ability to send email directly from ECA when sending installer
•Automatic log-outs
•New more streamlined way when adding computers or using introductory wizard
•Redesigned "filter bar" with the option to remove / reset / save filter presets + "category filter" moved to "filters"
•New columns for number / highest severity of alerts, cloning questions, and hardware detection reliability status
•Enhanced filtering options by product name, version, number of alerts, policies, threats, & other options
•New "remove computer from management" wizard, showing clear steps how to correctly remove devices from ECA
•Redesigned task wizard
•New task types - Diagnostic (enable diagnostic / Log Collector)
•Section "logs" now includes tabs to display "Log Collector" and new section for "diagnostic logs"
•Alerts - Alert (problem) details are reported from the supported security products
•New dynamic groups for desktops and servers
•Questions to resolve conflicts
•Possible to locate threats detected by the same scan
•Added current detection engine version and a hash value
•Possibility to filter by cause, threat type, scan, scanner and define more granular criteria for the time filter in threats
•Possibility to collapse and expand all reports in one click
•Software installation task executes a "pre-execution check", and reports "task failed" with further details
•New report template categories Hardware Inventory, Cloning Detection
•Restyled report creation wizard
•Extended options for filtering for specific values
•Redesigned installer generation flow
•Ability to configure LiveGrid and PUA settings when creating live installer
•Ability to configure Live Installer proxy settings during the installer creation
•Support for GPO (Group policy)
•New filter to "hide not-assigned policies"
•Policy details showing "assigned to" (combines computers / groups) and "applied on" (actually applied targets)
•New pre-defined policies for optimal usage of ESET Live Grid, and few tweaks to existing recommended templates for maximum protection
•Possibility to allow "local lists"
•Possible to edit multiple notifications at once
•New announcement channel to inform users about planned outages and other important events
•Improved migration from ERA6 (ESMC) managed environment when executing live installers