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ESET PROTECT 5.5

Release date: October, 2024

ADDED: Redesigned Status Overview dashboard with new widgets

ADDED: New Incidents section with a list of automatically created incidents and their details

ADDED: New dashboard Incidents

ADDED: Overall impact of vulnerable applications displayed in the ESET Vulnerability & Patch Management dashboard and Vulnerabilities section

ADDED: Ability to easily enable ESET Inspect and ESET MDR via the ESET Solutions section

ADDED: New set of policies for automatic enablement of ESET LiveGrid on all supported platforms (Windows, macOS, Linux and Android)

ADDED: Ability to add a "Worst functionality problem" column in the Computers section

ADDED: New pre-defined protection statuses for better End-of-Life-related filtering in Dynamic Groups

ADDED: Ability to unlock offline mobile devices (requires ESET Endpoint Security for Android 5.0 and later)

ADDED: Support for macOS 15 (Sequoia) in Management Agent

ADDED: Support for Amazon Linux 2023 in Management Agent

ADDED: Support for Linux Mint 22 in Management Agent

IMPROVED: New version of Log Collector (version 4.9.5.0) in Management Agent

IMPROVED: macOS live installers now primarily select ESET Endpoint Security for macOS 8.0+ instead of the legacy v6 product

IMPROVED: New widgets added to the ESET MDR dashboard displaying the number of devices protected by ESET MDR and devices included in automated response actions

IMPROVED: Ability to enable ESET LiveGuard Advanced on macOS from the context menu in Computers and via the ESET Solutions section

IMPROVED: Option to filter the vulnerabilities based on the operating system in the ESET Vulnerability & Patch Management dashboard

FIXED: Audit Log not being filtered for the selected target when opening it from a selected computer in the Computer section

FIXED: In some instances, the use of the Computers context menu resulted in a "Not implemented" error message

FIXED: Inability to create a company-specific installer in MSP instances in the Computers section

FIXED: "Unknown" value displayed in a comprehensive report MDR Report Template

FIXED: Widget "Most Common Detections by ESET Inspect Rule" in a comprehensive report MDR Report Template does not use a time filter

FIXED: ESET MDR dashboard not visible for MSP customers in some cases

Other minor improvements and bug fixes

ESET PROTECT 5.4

Release date: August, 2024

ADDED: ESET Vulnerability & Patch Management dashboard

ADDED: Ability to run On-demand scan for vulnerabilities

ADDED: New widgets and layout changes in the ESET MDR dashboard and reports

ADDED: New incidents statuses in the ESET MDR dashboard and reports

ADDED: New notifications informing about changes in incident status and incidents that require user action (this feature requires a new version of ESET Inspect, aimed for release in the upcoming weeks)

ADDED: ESET MDR dashboard displayed to the customers with ESET Inspect and without ESET MDR service

ADDED: Ability to get and update IP sets for policies via REST API based on the provided policy UUID

ADDED: Ability to turn on automatic installation and activation of a Windows security product

ADDED: Ability to turn on automatic activation of non-activated security products (Windows, macOS and Linux)

ADDED: Activation of ESET LiveGuard Advanced on macOS (requires ESET Endpoint Security for macOS 8.0 and later)

IMPROVED: The "Update Device" submenu in the context menu of the Computers section has been extended to include the "Check for updates" option

FIXED: RAM in the "Computer Preview" panel is stated as "n/a" instead of the correct value

FIXED: The option to create an installer for a selected group or company is missing in some cases

FIXED: Drilldown from the Dashboard with data filtered for selected customers not working properly

FIXED: Remove company is not working correctly in specific MSP scenarios

FIXED: Unable to move client tasks between access groups when at least one trigger is removed

FIXED: Product deactivation is available for users with insufficient access rights on certain screens

FIXED: ESET Inspect Connector is not displayed under "Products & Licenses" on the Computer Details screen for Mac devices

Other minor improvements and bug fixes

ESET PROTECT 5.3

Release date: May, 2024

ADDED: Support for Vulnerability & Patch Management on macOS and Linux (requires ESET Endpoint Security for macOS 8.0 or version 11.0 of our Linux business products)

ADDED: Vulnerability & Patch Management added into the ESET Solutions section

ADDED: Ability to filter the vulnerabilities list by operating system

ADDED: Monthly MDR report email sent automatically to customers with the ESET MDR service

ADDED: Ability to select time intervals for the data displayed in the MDR dashboard

ADDED: Filtering options in the section "MDR Report Archive"

ADDED: Ability to send MDR reports as links via email

ADDED: Support for the "Isolate computer from network" task on macOS (requires ESET Endpoint Security for macOS version 8.0 and later)

IMPROVED: Extended filtering options in the section Computers

IMPROVED: Reshuffled context menu in the section Computers

IMPROVED: New column "Modification time" added to the Scheduled reports section

IMPROVED: New version of AVRemover in the Management Agent

FIXED: Some time zone offsets displayed incorrectly in the settings for notifications and MDR reports

FIXED: Reports with a semicolon in the name downloaded incorrectly

Other minor improvements and bug fixes

ESET PROTECT 5.2

Release date: April, 2024

ADDED: MDR dashboard that displays real-time data for customers with the ESET MDR service

ADDED: Weekly MDR report email sent automatically to customers with the ESET MDR service

ADDED: Archive of MDR reports for customers with the ESET MDR service

ADDED: Ability to enroll all mobile devices with one enrollment link or QR code via Microsoft Entra ID enrollment

IMPROVED: Post-installation restart is not required for Linux products (ESET Endpoint Antivirus for Linux and ESET Server Security for Linux)

IMPROVED: Using Google Play version of ESET Endpoint Security for Android instead of a web version when enrolling a mobile device in Device Owner mode

FIXED: Error message displayed when opening the details or editing a server task with a trigger other than "Generate report"

FIXED: Incorrect headline displayed in the webhook notifications sent to Microsoft Teams

FIXED: Displaying "Product not installed" alert for "Common features" policies in some instances

FIXED: No information about the mobile network is displayed when the device has multiple SIMs/eSIMs

Other minor improvements and bug fixes

ESET PROTECT 5.1

Release date: February, 2024

ADDED: Vulnerability & Patch Management for Windows servers (requires ESET Server Security for Microsoft Windows Server version 11.0 and later)

ADDED: Enhanced ESET LiveGuard behavioral reports with detailed behavior of the sample (available for customers with ESET Inspect)

IMPROVED: Migration of static group hierarchies from on-premises to cloud in large and MSP environments
IMPROVED: Ability to send "ESET Inspect incidents" notification for all incident authors

IMPROVED: Clarified wording related to Vulnerability & Patch Management

FIXED: Incorrect installation date reported for Linux product

FIXED: Table scrolling does not work after opening Details

FIXED: Incorrect display of license time remaining before expiration next to the license end date in Computer Details

Other minor improvements and bug fixes

ESET PROTECT 5.0

Release date: December, 2023

ADDED: Name change for ESET PROTECT Cloud to ESET PROTECT

ADDED: Enable automatic operating system updates (part of Vulnerability & Patch Management)

ADDED: New preset policy with automatic operating system updates (part of Vulnerability & Patch Management)

ADDED: Ability to download ESET LiveGuard behavioral reports

ADDED: Option to send a notification to non-activated devices enrolled via Workspace ONE or Microsoft Intune (MDM)

IMPROVED: Patch management restarts added to the Automatic problem resolving setting

IMPROVED: Users with access to server settings can delegate access rights to other users for viewing and modifying the server settings

IMPROVED: Devices API contains information about the BIOS serial number

IMPROVED: New version of AV Remover in the Management Agent

FIXED: Incorrect Dynamic Groups evaluation behavior on Agent startup

FIXED: Devices API does not report installed security products

REMOVED: Support for macOS Sierra (10.12), High Sierra (10.13) and Mojave (10.14)

REMOVED: Support for Windows 7, 8 and 8.1

Other minor improvements and bug fixes

ESET PROTECT Cloud 4.7

Release date: October, 2023

ADDED: New REST API for ESET PROTECT Cloud

IMPROVED: New information for MSP administrators about the MSP managing company in the All-in-one installer

FIXED: Agents lost connection after migration, followed by an upgrade

FIXED: Agent service fails to stop in time, or system restart takes longer than expected in specific cases

FIXED: Agent for macOS is not correctly reporting the system build number in specific cases

Other minor improvements and bug fixes

ESET PROTECT Cloud 4.6

Release date: August, 2023

ADDED: Setting time slots in Dynamic groups

ADDED: Enrolling Android mobile devices from Workspace ONE

IMPROVED: Added new setting in the ESET LiveGuard Basic built-in policy regarding the automatic document submissions (set to OFF by default)

IMPROVED: Visual enhancements in the patches list in Patch Management

IMPROVED: Added language settings for the mobile device enrollment email

Other minor improvements and bug fixes

ESET PROTECT Cloud 4.5

Release date: July, 2023

ADDED: ESET Vulnerability & Patch Management - a new protection layer monitoring vulnerabilities with the ability to patch all endpoints managed through our platform (requires ESET Endpoint Antivirus/Security for Windows version 10.1 and later)

ADDED: New setting in "Set up your protection" wizard regarding ESET LiveGuard for new and existing customers
ADDED: New Client task - Check for product update (requires ESET Endpoint Antivirus/Security for Windows version 10.1 and above)

ADDED: The ability to test send email and webhook notifications

ADDED: Webhook authentication to verify the credibility of the webhook notification

IMPROVED: New version of the Log Collector in the Management Agent

FIXED: Negative filter applied to the list of computers still visible after clearing the filters

Other minor improvements and bug fixes

ESET PROTECT Cloud 4.4

Release date: June, 2023

ADDED: New dashboard for customers using ESET Cloud Office Security

ADDED: Data filter per customer for MSP administrators in the Dashboard section

ADDED: New section for MSP administrators, "Managed Customers", offering an overview of all managed customers

ADDED: Ability for MSP administrators to filter report templates per customer when creating scheduled reports

ADDED: New delivery method for notifications - webhooks

ADDED: New branding visuals within the console

IMPROVED: Easier search within the console with no need to first choose a category

IMPROVED: Ability to filter policies by name

IMPROVED: Information about the creation and download of installers added to the Audit Log

IMPROVED: MSP customers ready for a set up distinguished by an icon

IMPROVED: Asynchronous sending of enrollment emails during the mobile device enrollment

IMPROVED: Wi-fi settings available via QR code during Device owner enrollment (MDM)

IMPROVED: New version of the AV Remover and Log Collector in the Management Agent

CHANGED: The "Auto-updates" policy will become a part of the "Common features" policy when the new Configuration module is released (planned for July)

FIXED: Creating a dynamic group template based on a value "LiveGuard is not working due to a license problem" not functioning properly

FIXED: Dynamic group template based on a value "macOS is preventing the ESET security product from accessing some folders" not working properly

Other minor improvements and bug fixes

ESET PROTECT Cloud 4.3

Release date: April, 2023

ADDED: An MDR Report Template for offices and partners delivering ESET Services

ADDED: A column for mobile device IMEIs in the device list and the possibility to filter the devices by IMEI

ADDED: The ability to combine Computer name, Database version and Last connection in one report

IMPROVED: Extended certificate validity for mobile devices - devices do not need to connect to an MDM server frequently to stay protected

FIXED: Issues with displaying the Product Tour in the Safari browser

FIXED: Various localization bugs

Other minor improvements and bug fixes

ESET PROTECT Cloud 4.2

Release date: February, 2023

ADDED: Detections are grouped by common attributes

ADDED: Migration of mobile devices to cloud MDM

ADDED: Syslog includes the operating system of a computer, and the full hierarchy and description of a static group

ADDED: Product Navigator has a link to ESET Cloud Office Security (available later in April 2023)

IMPROVED: Active Directory Synchronization (time of last sync, ability to deactivate and regenerate token)

FIXED: Incorrect filter behavior when multiple license statuses are selected

Various other minor improvements and bug fixes

ESET PROTECT Cloud 4.1

Release date: January, 2023

ADDED: Enrollment support for Android mobile devices via Microsoft Intune Management Console

ADDED: Column "Investigated by ESET" in incident overview in the ESET Inspect dashboard

ADDED: Ability to add column FQDN and Serial Number in the Computers section

IMPROVED: Size values in Submitted Files

FIXED: Inability to resolve/unresolve detections when the parent group is selected in the tree

FIXED: Incorrect encryption process (EFDE) status in the ESET Solutions section

FIXED: Wrong ESET LiveGuard license was shown while editing the existing software install task

Various other minor improvements and bug fixes

ESET PROTECT Cloud 4.0

Release date: November, 2022

ADDED: Basic incident overview in the ESET Inspect dashboard

ADDED: CEF format for Syslog

ADDED: Reporting of absolute and relative free space for hard drives in HW inventory

ADDED: Log out action in the Computer context menu (under Power)

ADDED: Log out Client Task

ADDED: Ability to filter Computers by FQDN

ADDED: Ability to filter Computers by Serial Number

ADDED: Last boot time in computer details

ADDED: Ability to deploy LiveGuard on all devices in a static group via context menu action

ADDED: Ability to reset default filters

ADDED: Static Group name in Syslog events

ADDED: Ability to see the progress of removing client tasks

ADDED: Ability to filter unassigned policies in the Policies section

ADDED: Ability to sort policies in the "Last Modified By" column

ADDED: Support for time-elapsed (duration) filters in Dynamic Groups

ADDED: Comma separator for thousands place in table numbers

IMPROVED: Table numbers are now aligned right

IMPROVED: Selecting a product from the repository in the Software Install task

IMPROVED: "Deploy ESET LiveGuard" through the computer's or group's context menu now leverages a better mechanism that is used in the dedicated ESET Solutions section

IMPROVED: Filtering by Detection Type

IMPROVED: New version of Log Collector (version 4.6.0.0) in Management Agent

IMPROVED: Solutions deployment supports computers in site/company location based on hierarchy

IMPROVED: Example section in the "Select time interval" filter

CHANGED: Limit from 100 to 1000 when opening selected objects

CHANGED: Disabled optional use OPAL in built-in encryption policy "Encrypt all disks - Recommended"

FIXED: The license list occasionally disappears when scrolling through a long License Management list

FIXED: The date/time filter does not work correctly on the localized Web Console

FIXED: All policies are hidden except auto-update when logging in to the console for the first time

FIXED: Info message about default value for time-based criteria in Notifications is shown when it is not mandatory

FIXED: Network adapter(s) screen informs that the latest version of an agent is required, even though the latest version is installed

FIXED: Default presets for Computers/Detections sections are overwritten in a special scenario

FIXED: Inaccurate problem count in License Management badge in specific scenarios

FIXED: Missing limit for quarantine management actions, which causes an error message in some cases

FIXED: HW inventory reports the TPM manufacturer version instead of the specification version

Various other minor improvements and bug fixes

ESET PROTECT Cloud 3.5

Release date: September, 2022

ADDED: Initial configuration (Set up protection)

ADDED: Dark theme

ADDED: Ability to switch between Absolute and Relative time in tables

ADDED: Ability to add column Hash in Detections section

ADDED: Ability to search by Hash in the Detections section

ADDED: Ability to search by Object in the Detections section

ADDED: Ability to distinguish, whether BitLocker is activated on a spcific machine

ADDED: Filtering options in Computer details - Installed Applications screen

ADDED: Computer preview - the ability to reset displayed sections into default

ADDED: Ability to modify Computer name and Description directly from the Computer preview panel

ADDED: Ability to mute/unmute Computer directly from the Computer preview panel

ADDED: Section name as a prefix in the browser tab title

IMPROVED: VDI support (mostly improvements around instant clones)

IMPROVED: Network Adapters (part of Computer details - Details - Hardware) are more readable in the case of IPv4/IPv6

IMPROVED: Multiplatform support when deploying or enabling features via Solutions in the Computer context menu

IMPROVED: Displaying of Inspect button is now dependent on the permission set "Access to ESET Inspect"

IMPROVED: Filter Advisor remembers item sorting

IMPROVED: Information in the Detection type column was split into two separate columns Detection Category and Type

IMPROVED: Creation of New Report Template for newly created Report category

FIXED: Save filter set is not working correctly in all sections

FIXED: Specific scenario causes license sync breakage (if static group below company has the same name as a site that is going to be created in EBA)

FIXED: When you load a saved filter set, it is not applied unless you edit it (various sections)

FIXED: Filter "≤ # OF ALERTS" is not working correctly (Computers section)

Various other minor improvements and bug fixes

ESET PROTECT Cloud 3.4

Release date: June, 2022

ADDED: Advanced Filters in the Computers section
ADDED: Native ARM64 support for ESET Management Agent for macOS
ADDED: "Waiting" state in the Component version status section on Status Overview for better communication of auto-updates (available from ESET Endpoint Antivirus/Security for Windows version 9.1)
ADDED: Site structure from ESET Business Account synchronizes in the static group tree
ADDED: New rebooting option-administrator can set up reboots in a way that the end-users can postpone them (available from ESET Endpoint Antivirus/Security for Windows version 9.1)
ADDED: Information on how many more devices can enable ESET LiveGuard on the ESET LiveGuard Dashboard
ADDED: Dark Theme preview feature
ADDED: Limited-input device-simple enrollment flow for Android-based devices that do not have access to emails or a camera for scanning QR codes
ADDED: Support for deployment of the latest version in the software installation task (the latest version at the moment of task execution, it is not necessary to select a specific version anymore)
ADDED: Creation date column in the Installers section
ADDED: Reset functionality for columns in tables
ADDED: Warning to Audit log access right
ADDED: "Installation Date" column in Computer details - Installed Applications screen
ADDED: Ability to select multiple monitored static groups in a single notification
ADDED: Reporting human-readable Windows operating system version is displayed in the OS Service Pack column in the Computers section
ADDED: OS build version collected from macOS is displayed in the OS Service Pack column in the Computers section
ADDED: Agents tile in the Status Overview section for better identification of unmanaged computers
ADDED: Instance ID is available in the console's About section (previously only available in ESET Business Account)
ADDED: Console users can deploy ESET Full Disk Encryption (EFDE) on recommended (portable) devices in the ESET Solutions screen
IMPROVED: EFDE does not deploy to devices using BitLocker for drive encryption
IMPROVED: Reboot and shut down experience on macOS (user is notified about restart and can cancel it in 60 seconds)
IMPROVED: Tasks planned ASAP are executed in the order in which they were created in the console
IMPROVED: Administrator password is not required when enrolling a new mobile device. However, ESET strongly recommends you use an administrator password for the full functionality of certain features
IMPROVED: Every ASAP trigger created by the user in the console must have an expiration set (less than six months)
IMPROVED: HIPS detections now contain user and hash
IMPROVED: New version of AVRemover and Log Collector in the Management Agent
FIXED: Several functionality problems with the dynamic group template selector
FIXED: Scheduled client tasks without "Invoke ASAP If Event Missed" pre-selected could be executed with the wrong timing if the computer woke up from sleep or hibernation
FIXED: Tags assigned to a "Client Task" are automatically assigned to applicable computers
FIXED: Unavailable EDR element in the Component version status section on the Status Overview screen
Various other minor improvements and bug fixes

ESET PROTECT Cloud 3.3

Release date: April, 2022

ADDED: Manage up to 50,000 devices (according to purchased license)
ADDED: Support for ESET Inspect Cloud (EDR solution)
ADDED: Easy trial, deployment and purchase of ESET Full Disk Encryption (EFDE)
ADDED: Preview feature - Advanced Filters in the Computers section
ADDED: New buttons under the table in the Computers section and Detection section
ADDED: Right-click tables to open the context menu
ADDED: Enrollment link expiration and device certificate renewal information to the enrollment email
ADDED: Built-in policies for V7 product for macOS and HTTP proxy
ADDED: Ability to turn on the "Remote Host" column in the Computers section
ADDED: Console users can configure (in Settings) the behavior of newly enrolled devices deduplication in the console
ADDED: Console users receive an email notification that contains a link that redirects the user into the Computer details section in the console
IMPROVED: Console users receive a notification about multiple detections occurring on managed computers aggregated in one email message
IMPROVED: Remove button was moved behind the gear icon in the ESET Solutions section
IMPROVED: Console users can click the chart in the ESET Solutions section and will be redirected to the Computers section
IMPROVED: The latest versions of each product are prioritized in the product selection section of the software installation task
IMPROVED: UI elements in tables
CHANGED: ESET Dynamic Threat Defense to ESET LiveGuard in management consoles
CHANGED: Remove tags icon in the Tags panel
FIXED: Trigger for scheduled Reports cannot be edited
FIXED: Exclusions table shows the "Occurred" column, but it is labeled as "Created on"
FIXED: "Export table as" now exports all data, not just data on the page
FIXED: Trigger via CRON shows different time after opening details of a specific trigger
REMOVED: "Auto-loading" option in the Clients and Detections screen paging menu
Various other minor bug fixes, security and performance improvements

ESET PROTECT Cloud 3.2

Release date: February, 2022

ADDED: Easier enrollment for mobile devices
ADDED: Easier deployment mechanism also extended for MSPs
ADDED: New product tour
ADDED: ESET Product Navigator to the header
ADDED: New context menu action "Deploy ESET security product" (in Computers section)
ADDED: AD user sync tool for ESET PROTECT Cloud
ADDED: AD user sync-based features enabled for iOS devices
IMPROVED: Context menu in Computers section
IMPROVED: Installer creation Wizard
IMPROVED: Email enrollment progress bar to indicate whether the task has been finished
IMPROVED: Computer with IP column was divided into two columns in Submitted Files
IMPROVED: Retention policy dialog is more user-friendly and upper limits are communicated in the Online Help guide
FIXED: Last scan time in computer details
FIXED: When "Module update failed" occurs, the computer is not moved to the related Dynamic Group, if the Dynamic Group was created
FIXED: Policies under "Manage policies" over a group do not display for users with an administrator permission set
FIXED: "Restart required" and "Inbound Communication" columns in the Detections list display incorrect values

ESET PROTECT Cloud 3.1.5

Release date: January, 2022

ADDED: Easier deployment - the new simplified dialog for installer download, and reworked wizard for creation of the customized installer
ADDED: Dynamic groups for mobile devices
ADDED: Easy trial, deploy and purchase of ESET Dynamic Threat Defense (EDTD) also for MSP customers
ADDED: Hide and Show action for EDTD Dashboard
ADDED: Possibility to add Group Name column in the Detections section (not displayed by default)
CHANGED: Default message contents (Computer first connected, Computer identity recovered, Computer cloning question created)
IMPROVED: EDTD status (enabled/disabled) is reported properly to the console (requires ESET Endpoint Antivirus/Security for Windows version 9.0 and above) and leveraged in various sections (for example, action Enable is not offered for endpoint where the feature is already enabled)
IMPROVED: Computer description can be multiline
IMPROVED: User can define more than one naming pattern for VDI master image
IMPROVED: Hover effect (Inverted color) on the cell with Computer name (in Computers section) and on the cell with Detection type (in Detections section)
IMPROVED: Computer name and IP is now in separate columns in the Detection section
FIXED: Multiple sorting does not work as expected when the top priority is assigned to the Alerts column
FIXED: The overall status of the license might not be shown correctly in specific cases
FIXED: Various other bug fixes, security, and performance improvements

ESET PROTECT Cloud 3.0

Release date: October, 2021

ADDED: Support for Automatic Product Updates (available from ESET Endpoint Antivirus/Security for Windows version 9.0)
ADDED: Management for brute-force attack protection (available from ESET Endpoint Antivirus/Security for Windows version 9.0)
ADDED: Easy trial, deploy and purchase of ESET Dynamic Threat Defense (EDTD)
ADDED: Web control for Android devices
ADDED: System updates management for Android
ADDED: New column Logged users in Computers table
ADDED: Windows OS build number is reported as a separate symbol (possibility to use it in Dynamic groups)
ADDED: List of submitted files (EDTD) in Computer details, Detection and Quarantine section
ADDED: New product categories in Component version status section on Status Overview
ADDED: Full path to a computer in received notifications
ADDED: Possibility disable the triggering of notifications for muted computers
ADDED: Possibility to manage session protection (e.g., disable blocking requests from different IP addresses)
CHANGED: Reducing and re-organizing columns in the Computers section
IMPROVED: ESET Dynamic Threat Defense perception (added information of what was originally detected by EDTD)
IMPROVED: Operating system update - allowing the user to postpone the required reboot
IMPROVED: Operating system update task accessible not only from context menu over a group but also over a single device
IMPROVED: Now is possible to visually distinguish locked policies in policies and computer details screens (padlock icon)
IMPROVED: When users create new permission sets, some checkboxes can grey out based on their permission (users can not give higher permission that they have)
IMPROVED: Automatically selected newly created permission set when creating a new user
IMPROVED: Basic support of installer file caching in script-based Agent Live Installers
IMPROVED: Date and Time displayed in format according to language
IMPROVED: Faster displaying of the planned flag on client tasks also after assigning to the significant amount of targets
IMPROVED: The enrollment URL link is visible below the QR code, and the user can copy it in the enrollment wizard
IMPROVED: New version of Log Collector in Management Agent
FIXED: Idle session timeout was not matching settings in ESET Business Account
FIXED: Triggers - infinite loading in some cases when the user changes trigger type
FIXED: Unwanted machines moved during computers import
FIXED: Missing notification about scheduled restart (macOS - osascript)
FIXED: License is randomly changed when the software install task is edited
FIXED: Notifications - Message preview is not displaying properly
FIXED: macOS Big Sur, specific protections statuses are missing in dynamic groups and report templates
FIXED: Users without access to an EDTD license cannot see the data on the EDTD Dashboard
FIXED: Multiple sorting does not sort correctly
FIXED: Performance issue when deleting a large number of exclusions
FIXED: EDTD Deployment on Dynamic Group ends with error
FIXED: Various other bug fixes, security, and performance improvements

ESET PROTECT Cloud 2.4

Release date: August, 2021

ADDED: Ability to manage up to 25,000 devices (according to purchased license)
ADDED: New ESET Dynamic Threat Defense dashboard
ADDED: Preview feature - Easy trial, deploy and purchase of ESET Dynamic Threat Defense
ADDED: Ability to create a new trigger in client task details
ADDED: Indicator of last connection status of managed computer (connected in last replication interval)
ADDED: Computer preview - by clicking on computer name will be displayed side panel with the most important computer details
ADDED: Detections preview - by clicking on detection type will be displayed side panel with the most important detection details
CHANGED: Existing ESET Dynamic Threat Defense dashboard name change
CHANGED: Triggers for server tasks and client tasks with frequencies lower than 15 minutes will not be allowed
CHANGED: More granular communication of managed applications versions
CHANGED: Automatic application of retention policy after the grace period
CHANGED: After de-enrollment, ABM devices no longer offer the re-enroll task option
IMPROVED: A user or a computer can only be assigned to 200 users or computers in one operation to retain adequate service responsiveness
FIXED: Actions in the context menu for devices were disabled incorrectly (Enable ESET Dynamic Threat Defense, Network Isolation)
FIXED: Licenses without an expiration date (for example, subscription licenses) were counted as expired in the Status Overview
FIXED: Automatic update of company name in the console when changed in ESET Business Account or ESET MSP Administrator
FIXED: Discrepancy in "Total number of devices" on the Dashboard compared to the total count of devices shown in the Computers tab
FIXED: FaceID screen is now correctly skipped during ABM enrollment when selected in the wizard as one of the items to be skipped
FIXED: "Title" in the properties of the exported PDF report

ESET PROTECT Cloud 2.3

Release date: June, 2021

ADDED: Management of Apple devices running iOS and iPadOS, including Apple Business Manager
ADDED: Native ARM64 support for ESET Management Agent for Windows
ADDED: Support for VMWare Instant Clones
ADDED: New audit information on the policy screen (Modification time, Last modified by, and Creation time)
ADDED: Upgrade outdated operating systems in a computer group
ADDED: Ability to copy a license Public ID to the clipboard via the context menu in license management
ADDED: Ability to filter licenses on the license management screen based on the Public ID
ADDED: Automatic resolution of HIPS logs
ADDED: Computer description as a new attribute in Device Identifiers under computer details
ADDED: Support for migration and backup of ESET Full Disk Encryption (EFDE) recovery data
ADDED: New client task "Generate new FDE Recovery password" (available from EFDE client version 1.3 (EFDE - purchased separately))
ADDED: Ability to retry encryption from the console if encryption fails (available from EFDE client version 1.3 (EFDE - purchased separately))
IMPROVED: Preview feature – Computer preview (added new sections and the possibility to click some elements and navigate to relevant details)
IMPROVED: The Syslog export now also supports the information log level
IMPROVED: The ESET Full Disk Encryption status now provides more details
IMPROVED: Extended Hardware inventory details for the device with encryption-related fields
IMPROVED: Disabled computers are not synced or deleted by the Active Directory scanner
IMPROVED: Various UI and UX improvements
CHANGED: Retention policy enforcement notification
CHANGED: The CRON trigger can be planned for LOCAL or UTC time only
CHANGED: The Wipe task has been dropped because it does not work properly in later versions of Android. The Factory Reset task remains the only task for both Apple and Android devices
CHANGED: Adjustments related to managed products name changes
FIXED: Mobile device management allows manual selection of a suitable platform in case of unrecognized mobile devices
FIXED: The License Owner name is not updated in License Management after changing it in ESET Business Account
FIXED: A Client task cannot be scheduled for managed computer local time (only for browser time)
FIXED: Various other bug fixes, security, and performance improvements

ESET PROTECT Cloud 2.2

Release date: April, 2021

NEW: New concept–Option to preview certain features
NEW: Preview feature–Support for iOS / iPadOS (without ABM enrollment)
NEW: Preview feature–Computer preview
ADDED: Upgrade outdated products in a computer group
ADDED: Default filter in the Detection screen (unresolved detections first)
ADDED: Ability to use a second license to activate ESET Dynamic Threat Defense in a software installation task when an eligible endpoint product is selected
ADDED: User management for users with global "write" access
ADDED: Expiration time for client task triggers (Triggers tab)
ADDED: New report–Computer Hardware Overview
ADDED: Enabled non-root administration (other than the instance creator) to manage the security of other managed accounts (depends on the upcoming EBA release planned for April 2020)
IMPROVED: Pause a task for ESET Full Disk Encryption (capability to select an exact date and time)
IMPROVED: The encryption status tile is now more interactive
IMPROVED: Extended information in detection details
IMPROVED: A recommendation message is displayed when the Administrator tries to run a client task on more than 1,000 clients (using a group is recommended)
IMPROVED: Assigning a policy to more than 200 individual devices is permitted (using a group is recommended)
IMPROVED: Various performance improvements
FIXED: Licenses with over 10,000 seats were displayed as infinite
FIXED: In some cases, the "Planned" flag In a client task remained active after a task was executed
FIXED: The license usage number did not display the correct number when a license was overused
FIXED: Subunits were not used by percentage usage enumeration for mail security products
FIXED: The operating system name (Big Sur) for macOS 11.1 and 11.2 was missing
FIXED: Various other bug fixes and improvements

ESET PROTECT Cloud 2.1

Release date: February, 2021

ADDED: Ability to look up specific computer based on the last logged user parameter
ADDED: Support for policy-based migration from on-premises console to cloud console
FIXED: Issue with opening/reading PDF reports sent by email (base64-encoded)
FIXED: Non-root user with write permission rights for ESET PROTECT Cloud in ESET Business Account cannot import or create dynamic group templates
FIXED: Device filters on Dashboards display different values than in tables
FIXED: In some cases, Detail in the "Audit Log" overlapping other lines
FIXED: Product deactivation fails with timeout (in certain cases) if started by "Delete not connected computers" server task
FIXED: User cannot delete objects in some cases even with correct access rights
FIXED: Name of the file is garbled when Japanese characters are used
FIXED: Various other bug fixes and minor improvements

ESET PROTECT Cloud 2.0.148.0

Release date: December, 2020

CHANGED: ESET Cloud Administrator renamed to ESET PROTECT Cloud
ADDED: Ability to manage and protect Android mobile devices
ADDED: Ability to manage FileVault (macOS) native encryption when an eligible license is present
ADDED: Increased device management limit (up to 10,000 - dependent on purchased license size)
ADDED: One-click deployment of ESET Dynamic Threat Defense if an eligible license is present
ADDED: Ability to manage dynamic groups
ADDED: Ability to manage notifications
ADDED: Ability to define specific permission sets for selected users
ADDED: Active Directory synchronization (Computers only)
ADDED: Syslog log exporting
ADDED: New “Audit log” section provides detailed information about specific actions
ADDED: Ability to mass deploy the management agent to macOS devices
ADDED: Second-level menu for advanced options
ADDED: Secure Browser management
ADDED: Support for sites (ESET Business Account) licenses including new "License user" column
ADDED: Renew a license in the “License Management” screen
ADDED: Ability to drill-down from expiring license issues in “Dashboards” and “Reports” to obtain more information in the “License Management” screen
ADDED: New “Manage license” context menu
ADDED: EULA update notifications that support auto-upgrade (uPCU) of endpoint products in managed environments
ADDED: New ESET Full Disk Encryption (EFDE) management actions directly from “Computer details”
ADDED: New EFDE Dynamic groups and Reports
ADDED: Detection details (LiveGrid, Observed in organization, Virus Total )
ADDED: One-click access to client task triggers
ADDED: Unsupported browser warning
ADDED: New "Seats allocated to sites" present in dedicated license report
ADDED: Multi-line command scripts for Run Command task
ADDED: Option to create a Computer user group in the “Add computer user” wizard
CHANGED: Management Agent - supported operating systems
CHANGED: Retention policy defaults
CHANGED: License unit/sub-units visualization changed to "used/total" for online licenses and "X offline" for offline licenses
CHANGED: Access to behavior reports (when EDTD is purchased and enabled) are available (in the UI) only if an eligible license is present
IMPROVED: Ability to define a retention policy for certain logs
IMPROVED: Exclusions mechanism extended to firewall threats
IMPROVED: Computer details now directly accessible by clicking the computer name
IMPROVED: One-click Network isolation
IMPROVED: Columns ordering
IMPROVED: Window with search option
IMPROVED: Hierarchical Dynamic groups tree
IMPROVED: Multi-select in modal windows
IMPROVED: Ability to create one exclusion from multiple detentions with standard exclusion criteria(s)
IMPROVED: Breadcrumbs for better navigation in Wizards
IMPROVED: Various other performance and security improvements
FIXED: “Delete task action” removes all client tasks, not just selected items in a task list for a specific group
FIXED: Status filter not visible for server tasks (only in client tasks)
FIXED: Failed to send a wake-up call from the client task details executions
FIXED: Incorrect target group type displays when editing a client trigger
FIXED: “Status update” type notifications fail to save if they contain the “$” character
FIXED: Import of policies with large file sizes
FIXED: Infinite units or subunits in tooltips for licenses in the License Management screen display incorrectly
FIXED: License-related notifications (for example, expiration/overuse) trigger when a license is suspended
FIXED: Policy does not block the selected Scan profile
FIXED: Filters previously set are not saved
FIXED: Various other bug fixes

ESET Cloud Administrator 1.2.118.0

Added: Support for ESET Dynamic Thread Defense (Sold separately. Available for purchase in upcoming weeks)
Added: Submitted files screen
ADDED: Ability to pause ESET Full Disk Encryption available from EFDE client version 1.2 (EFDE - purchased separately)
ADDED: Automatic resolution of firewall logs and filtered websites
ADDED: Ukrainian language
ADDED: New filtering options
ADDED: Many other performance, usability, and security improvements
IMPROVED: Discontinued the default limit for the number of displayed static groups
IMPROVED: Performance improvements in the “groups” tree on the “Computers” and “Detections” screens
IMPROVED: Selected screens redesign: Users, scheduled reports and edit updates in the navigation bar
IMPROVED: Unified table design for task selection, computers selection, and other features
IMPROVED: Second-level menu added under "Change assignments" in the policy screen
FIXED: Delay of product version status shown in the main Web Console
FIXED: System applications are not reported on macOS 10.15
FIXED: Language detection on macOS Catalina
FIXED: Table sorting behavior: Clicking column headers adds columns to multi-sorting until it has been clicked 3 times
FIXED: Last scan time in “computer details” screen won’t impact the computer security status tile
FIXED: User cannot resolve detections when the “Resolved” column is not shown in the “detections” table
FIXED: The side panel does not remember the expanded/collapsed state after log-out and log-in
FIXED: Some threats cannot be marked as resolved
FIXED: After moving computers from a specific group, the view is changed to the group "ALL."

ESET Cloud Administrator - ESET Management Agent release- June

ADDED: New version of ESET Management Agent
ADDED: Updating ESET Management Agent to the latest version can be deployed centrally alongside the cloud service update
ADDED: Agent compatibility with H1/2021 Windows version 10

ESET Cloud Administrator 1.2.82.0

IMPROVED: Email domain validation when sending live installer link was discontinued
IMPROVED: Checkbox "automatically reboot when needed" not checked by default when activating EFDE from encryption tile
IMPROVED: Dozens of usability, security, performance and stability improvements
FIXED: Clicking column headers adds columns to multi-sorting until it has been clicked 3 times
FIXED: Last Scan Time should note trigger red security status
FIXED: Not possible to resolve detections when "Resolution" column is not shown
FIXED: The side panel does not remember expanded/collapsed state after log-out and log-in
FIXED: Agents stop connecting to cloud service under some circumstances
FIXED: Recipients not visible in notifications emails
FIXED: Computer with outdated OS are not visible in appropriate dynamic group
FIXED: Ability to create hash exclusion without a hash present
FIXED: ESET Full Disk Encryption not included within the selective export task configuration

ESET Cloud Administrator 1.2

NEW: ESET Full Disk Encryption
NEW: Tagging - mark all relevant objects (e.g., computers) using user-defined tags
NEW: Support for the latest generation of Linux products, starting with ESET File Security for Linux v7
NEW: Centralized Exclusions and wizard
ADDED: Option to automatically delete computers that are not connecting
ADDED: Option to rename computers based on defined criteria
ADDED: Computer isolation task
ADDED: Unified table design with new navigation elements
ADDED: Ability to export tables across all the main screens to different formats
ADDED: New "empty screen states" for simpler object creation
ADDED: Detections view is now aggregated by time and other criteria to simplify operations and to resolve them
ADDED: Execute one click actions from the "task executions" screen
ADDED: Create a combined installer including ESET Full Disk Encryption
ADDED: Option to deactivate individual products
ADDED: New dynamic groups related to newly introduced products
ADDED: Search by group name in computer screens and search bar
ADDED: Option to save dashboard layout as preset for other users
ADDED: Generate defined reports filtered to a selected group
ADDED: Indonesian language support
ADDED: New ESET Management Agent version (Windows) supports the latest security products
IMPROVED: Many UI Improvements & other usability changes
IMPROVED: Context menu now applies for all selected rows
IMPROVED: Filtering panel has many new options such as autocomplete
IMPROVED: New column selector element for primary tables
IMPROVED: Layout of detections (previously "threats") screen with new detection details
IMPROVED: Reports screen layout includes a one click report generation option
IMPROVED: Task section was updated and triggers are now displayed in a separate view of "task details"
IMPROVED: Layout of policies screen, with simpler orientation and navigation
IMPROVED: Layout of notifications screen with notification details
IMPROVED: Quick links menu
IMPROVED: AV remover (part of management agent) supports auto update
IMPROVED: Download speeds from the repositories were significantly improved
IMPROVED: Management agent file size significantly reduced
CHANGED: "Threats" section was renamed to "Detections"
CHANGED: Management agent compatibility update related to macOS 10.7 and 10.8 support (see the documentation for more details)
CHANGED: ESET Cloud Administrator ends support for Endpoint and Server Security versions 6.4 and earlier
FIXED: Various other bug fixes and internal performance improvements

ESET Cloud Administrator 1.1.360.0

Added: Full support for endpoint version 7.1 products
Fixed: Various bugs

ESET Cloud Administrator 1.1.359.0

Improved: Internal performance improvements

ESET Cloud Administrator 1.1.358.0

Improved: Overall performance improvements
Changed: Updated copyright information
Fixed: ESET Cloud Administrator (ECA) server does not receive all "Web protection" threats
Fixed: "Web protection" threat details view in the webconsole displays an unexpected error
Fixed: An uncaught exception occurs when working with ECA
Fixed: Indonesian language support is missing in product installation filters
Fixed: Server Device Status chart is missing

ESET Cloud Administrator 1.1.356.0

FIXED: Issue with too many notifications send from one incident

ESET Cloud Administrator 1.1.350.0

New version of ESET Management Agent fixing various installation/upgrade/repair issues
Internal service performance improvements
Fixed invalid installer CA certificate encoding in GPO installer script

ESET Cloud Administrator 1.1.349

Various minor performance improvements

ESET Cloud Administrator 1.1.345

Various minor bug fixes
Wrong information is displayed under "Policy Product" column while creating the ECA Live installer

ESET Cloud Administrator 1.1.343.0

One-click actions
New one-click action - One click upgrade option – even from aggregated data
New One-click actions to resolve "resolvable" actions – activate, reboot, update OS, or various protection issues
Hardware inventory
Redesigned client details section
New "incident overview" dashboard, with new types of graphical elements, and one-click navigation to threats
Improved Automatic resolving of handled threats
Option to generate live installer without security product selected
New status overview section
Live installer now support offline cache to speed up the deployment
Overall UI improvements (polished UI, new vector icons, updated menus)
Updated "overview" dashboard with one click navigation & Configurable RSS feed
Redesigned quick links & help links
New layout for wizard elements
Ability to switch ECA do different language in EBA (support for NEW languages)
Automatic detection of "machine cloning"
Ability to send email directly from ECA when sending installer
Automatic log-outs
New more streamlined way when adding computers or using introductory wizard
Redesigned "filter bar" with the option to remove / reset / save filter presets + "category filter" moved to "filters"
New columns for number / highest severity of alerts, cloning questions, and hardware detection reliability status
Enhanced filtering options by product name, version, number of alerts, policies, threats, & other options
New "remove computer from management" wizard, showing clear steps how to correctly remove devices from ECA
Redesigned task wizard
New task types - Diagnostic (enable diagnostic / Log Collector)
Section "logs" now includes tabs to display "Log Collector" and new section for "diagnostic logs"
Alerts - Alert (problem) details are reported from the supported security products
New dynamic groups for desktops and servers
Questions to resolve conflicts
Possible to locate threats detected by the same scan
Added current detection engine version and a hash value
Possibility to filter by cause, threat type, scan, scanner and define more granular criteria for the time filter in threats
Possibility to collapse and expand all reports in one click
Software installation task executes a "pre-execution check", and reports "task failed" with further details
New report template categories Hardware Inventory, Cloning Detection
Restyled report creation wizard
Extended options for filtering for specific values
Redesigned installer generation flow
Ability to configure LiveGrid and PUA settings when creating live installer
Ability to configure Live Installer proxy settings during the installer creation
Support for GPO (Group policy)
New filter to "hide not-assigned policies"
Policy details showing "assigned to" (combines computers / groups) and "applied on" (actually applied targets)
New pre-defined policies for optimal usage of ESET Live Grid, and few tweaks to existing recommended templates for maximum protection
Possibility to allow "local lists"
Possible to edit multiple notifications at once
New announcement channel to inform users about planned outages and other important events
Improved migration from ERA6 (ESMC) managed environment when executing live installers

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