Release notes

2.1.2

Release date: December 10, 2025

New features and improvements:

•NEW: All tables are now exportable in PDF format.

•NEW: Managed customers can be deleted when all licenses are suspended.

•NEW: Automatic user synchronization across co-managed accounts.

•NEW: Single sign-on via Microsoft Entra ID for secure access.

•NEW: Notifications during site creation for product constraints.

•IMPROVED: License management and usage visibility.

•IMPROVED: Easier onboarding and activation processes.

•IMPROVED: Active units tab now allows renaming units and viewing installed product versions.

Bug fixes:

•FIXED: Several fixes related to audit log accuracy and consistency.

•FIXED: Alerts and notifications now display correctly.

•FIXED: Issues with license operations and visibility resolved.

•FIXED: Errors during site edits and allocations corrected.

1.12.8

Release date: September 17, 2025

New features and improvements:

•None

Bug fixes:

•None

1.12.7

Release date: August 21, 2025

New features and improvements:

•Changed: “Manage cookies” strings are now translated into all supported ESET PROTECT Hub languages.

Bug fixes:

•None

1.12.6

Release date: August 7, 2025

New features and improvements:

•Changed: The Sites column has been removed from the Licenses tab, as it did not provide additional value to users.

•Changed: You can manage cookie preferences in the Profile overview.

Bug fixes:

•Fixed: MSP offerings can now be successfully edited and saved.

•Fixed: The search functionality in the Companies tab has been significantly improved and now returns accurate results.

1.12.5

Release date: July 1, 2025

New features and improvements:

•NEW: Introduced internal enhancements to support upcoming transition from legacy systems.

Bug fixes:

•None

1.12.4

Release date: June 23, 2025

New features and improvements:

•NEW: Users are now informed in the My Company section that invoices cannot be downloaded or obtained from ESET PROTECT Hub.

Bug fixes:

•FIXED: You can now save the Quantity after using the Split Equally button in license site allocation.

•FIXED: The list of created offline files is now correctly displayed for license bundles in Site Details.

•FIXED: Offline file creation is now limited by the allocated quantity; users cannot create more offline files than the unallocated license quantity.

•FIXED: Audit log entries for offline file creation now include the PLID of the affected license.

•FIXED: Notifications after offline file creation now redirect users to the correct Solution page.

•FIXED: The number of seats allocated to an offline file is now correctly displayed in License Details.

1.12.2

Release date: May 13, 2025

New features and improvements:

•NEW: Several new audit log entries added for enhanced tracking.

•NEW: Users can now force a re-synchronization of license status for specific licenses inserted into the ESET PROTECT Hub.

•NEW: Users can now add, remove and reorder columns in tables, with changes saved and persisted across sessions.

•NEW: Filters are now available for the Alerts table and Audit logs table, based on event occurrence.

•NEW: Added the Add a device button in the Active units tab.

•IMPROVED: Refined wording for ESET AI Advisor.

Bug fixes:

•FIXED: When users remove ESET Cloud Office Security from their ESET PROTECT Hub account, ESET Cloud Office Security data is now stored for 30 days.

•FIXED: Corrected several localization errors in Notifications and Offline file creation sections.

•FIXED: Corrected the update on the License quantity usage when new units are activated by specific licenses.

•FIXED: Changing the address is now possible for every user.

•FIXED: Minor bug during the Site license allocation process for bundle licenses.

•FIXED: Users can now generate ESET Secure Authentication Software Development Kit for bundles where the ESET Secure Authentication Cloud is available.

•FIXED: It is now possible to release the units when units are assigned to Sites.

•FIXED: Users can now assign an existing tag to a new Site.

•FIXED: A new tag created during Site creation is now visible in Tags and can be filtered.

•FIXED: Status tooltips in Sites were removed.

•FIXED: Offline file table filtering in License details now returns a list of available solutions.

•FIXED: Users can now create a new Site without any allocated licenses.

•FIXED: Improved wording during the activation process for new users in ESET PROTECT Hub.

•FIXED: The filter Close to overuse in the Licenses tab now displays correct data.

•FIXED: Standard licenses are no longer visible in the Licenses tab after removal from ESET PROTECT Hub.

•FIXED: Users can now remove selected Sites from the Sites tab.

1.11.1

Release date: March 19, 2025

New features and improvements:

•NEW: Preparations are needed to enable BETA functionality for single sign-on domain login via Microsoft Entra ID before the official commercial launch.

•NEW: When a customer attempts to self-register a new company into ESET PROTECT Hub using an email associated with an ESET Business Account or ESET MSP Administrator, the navigation wizard will not explain the unsuccessful action due to security reasons. Instead, an email will be sent explaining that this action is not possible and that the user must wait for the transition to ESET PROTECT Hub.

•IMPROVED: For users with access to multiple companies, the strictest password expiration settings from any company will be applied.

•IMPROVED: Enhanced cloud console activation wizard. The language of ESET PROTECT Hub is now pre-selected for new cloud consoles. For ESET Inspect, where only English is available, English is pre-selected.

Bug fixes:

•FIXED: Users can no longer turn off 2FA authentication in their profile settings if the superuser of the company has enforced 2FA for all users.

•FIXED: License usage displayed in the Licenses tab now correctly matches the information shown on the Dashboard in the License tile.

•FIXED: After refreshing the ESET PROTECT Hub, modified user privileges in Hub are now automatically applied.

•FIXED: All users with read/write rights for a specific Site are now visible in the Site page details.

1.10.2

Release date: February 24, 2025

New features and improvements:

•NEW: The Vulnerability Assessment and Patch Management Try & Buy functionality is now available for ESET PROTECT Hub users.

•NEW: The Create Site step is no longer suggested in the Onboarding Panel.

•IMPROVED: The Owner column in the license table now displays the Company name instead of the Customer name.

•IMPROVED: Minor UI enhancements were made to the License and Company tables.

•IMPROVED: Password expiration settings will now adhere to the stricter setting between Admin settings and User profile.

•IMPROVED: Units can now be released in the Active Unit tab within License details.

•IMPROVED: When a license is removed from the License detail tab, users are automatically redirected to the Licenses page.

•IMPROVED: Canceled licenses remain available on the License page but are hidden from the GUI and can be accessed only with the proper filter setting.

Bug fixes:

•FIXED: All reports are now generated correctly.

•FIXED: A single user cannot be a super-user/root for two different companies.

•FIXED: The "Learn more" link in the My Company section now points to the correct section in the Help section.

•FIXED: Duplicate entries no longer appear in the License table.

•FIXED: The Companies table now loads promptly for users with the One-User-Multiple-Companies functionality.

•FIXED: Column rearrangements within a table are now remembered and do not revert to default positions.

•FIXED: Dashboards now refresh with the correct data after switching companies for users with the One-User-Multiple-Companies functionality.

•FIXED: Username and IP information are now added to audit log entries when a new entry is created.

•FIXED: Searching for licenses by license ID or Subscription in the License table tab now returns valid data.

•FIXED: Licenses without information about Reseller are now displayed correctly in the ESET PROTECT Hub.

•FIXED: Users can no longer set Site license units to 0.

•FIXED: Resending verification emails now works if the verification token for inserting a license into the Hub has expired.

•FIXED: Modifying site allocation no longer results in empty license distributions in other sites.

•FIXED: Users with write privileges can now rename Sites.

•FIXED: The "Activate cloud consoles" notification can now be closed.

•FIXED: The "Resolved by" column in the Alerts page now contains the resolver's username.

•FIXED: During self-registration, users attempting to register a new account with an already registered email will receive an email stating that the account already exists in the ESET PROTECT Hub.

•FIXED: Users can now order trial licenses when their company is located in Brazil.

1.9.2

Release date: January 20, 2025

New features and improvements:

•NEW: Additional actions now trigger audit log entries.

Bug fixes:

•FIXED: Fixed several issues with license synchronization.

•FIXED: Users can now deactivate units without any issues.

•FIXED: Notification Center. The Cloud activation window no longer reappears if the user chooses to activate the cloud solution later.

•FIXED: The Active Units tab now accurately displays solution information for all active units.

•FIXED: Visual bugs and incorrect wording fixes during the permanent removal of the ESET PROTECT Hub account.

1.8.2

Release date: December 17, 2024

New features and improvements:

•IMPROVED: We have implemented additional checks to ensure that email addresses used in legacy systems cannot be reused in ESET PROTECT Hub before migration.

•NEW: A popup will appear after a cloud solution-eligible license is inserted into ESET PROTECT Hub, instructing the user to activate the solution.

•NEW: A new German data center is available to deploy ESET cloud solutions.

•IMPROVED: The security summary screen during the user creation process has been removed.

•IMPROVED: Significantly improved performance when adding a new user to a site.

•NEW: Users can now expand all licenses in the Licenses screen via a new Expand button.

•IMPROVED: Filtering over Licenses has been enhanced.

•IMPROVED: Several UI improvements were implemented for the notification center.

•IMPROVED: During the editing process of a company, you cannot rename a company to a name that already exists in ESET PROTECT Hub, thus preventing duplicity.

Bug fixes:

•FIXED: Correct wording is displayed when a user attempts to change a password with a too long string.

•FIXED: Product comparison displays correct features for each product in the Get Solution section.

•FIXED: Rare logout issue for hub users is now resolved.

•FIXED: The ESET File Security product is obsolete and has been replaced by the ESET Server Security product in all ESET PROTECT Hub screens.

•FIXED: The performance of activation and removal of the ESET Secure Authentication Cloud solution has been significantly improved.

•FIXED: Newly created users can see Time zone settings in the My Profile section.

•FIXED: Users can now set a new non-default time for the logout period.

•FIXED: You can now export the Audit logs as a file.

•FIXED: Only the superuser can activate the cloud console; this action is no longer available for any write user within a company.

•FIXED: Warning about overused licenses is now displayed in Alerts.

•FIXED: Write users can modify permissions for other company users.

•FIXED: The "Move unit to site" function is now working.

•FIXED: Users with the Read permissions can now display User access information for a specific Site.

•FIXED: Users can now release units from a site.

•FIXED: ESET PROTECT Essential (2014) is now visible on the License screen of ESET PROTECT Hub.

•FIXED: ESET PROTECT Hub recognizes this change when another license reactivates an endpoint and assigns the endpoint to the proposer's active units.

•FIXED: Online Help links now point to the proper documentation.

1.7.2

Release date: October 30, 2024

New features and improvements:

•NEW: Additional Audit Log entries related to Sites were introduced.

•NEW: Implemented redirection for links directing users to /register and /trialregister from ESET Business Account to Hub to guide users towards the future solution. This change does not affect EMA2 users attempting to create an ESET Business Account account.

•NEW: Cancelled license can be deleted from Hub account (Licenses or My Company).

•NEW: Migrated users from legacy systems will have a welcome video describing the ESET PROTECT Hub's new features and functionalities.

•OPTIMIZED: Updated log-in page for ESET PROTECT Hub.

•OPTIMIZED: When a user changes any setting in Admin settings, the Onboarding panel section will be marked green.

•OPTIMIZED: Export license now generates proper notifications (Success/Error/In Progress).

•OPTIMIZED: New modal component for product comparison, specifically for licenses activating cloud solutions.

•OPTIMIZED: Introducing Several UI improvements.

•OPTIMIZED: In the Product Navigator, ESET PROTECT, ESET Inspect, ESET Secure Authentication, and ESET Cloud Office Security now open in the same browser tab, while all other solutions will open in a new browser tab.

Bug fixes:

•FIXED: Subscription terminology was removed from the Sites and Active units page.

•FIXED: A new user can be created with longer text in the description or email message fields.

•FIXED: Site details show the correct status.

•FIXED: You can save any changes in Admin settings.

•FIXED: Context menu for Active units in Sites is correctly displayed.

•FIXED: The Alert tile on the dashboard redirects to the correct Alerts section, showing only unresolved alerts.

•FIXED: It is now possible to remove a license from a site.

•FIXED: Custom user access permissions can be applied to the site.

•FIXED: Read users cannot add tags to companies.

•FIXED: Read and write users can view active units.

•FIXED: Start free trial is no longer visible during trial license generation.

1.6.3

Release date: October 1, 2024

New features and improvements:

•None

Bug fixes:

•FIXED: Addressed various bug fixes aimed at resolving multiple support-related issues.

1.6.2

Release date: September 25, 2024

New features and improvements:

•OPTIMIZED: Several improvements related to dashboards have been introduced.

•OPTIMIZED: Various improvements for Offline files.

•OPTIMIZED: Several performance-related improvements have been introduced.

Bug fixes:

•FIXED: It is now possible to re-add a deleted license.

•FIXED: A removed user from the ESET Business Account can now be added to the ESET PROTECT Hub.

•FIXED: It is no longer possible to associate the same license in both ESET PROTECT Hub and ESET Business Account.

•FIXED: License verification emails are now properly delivered to the license owner.

•FIXED: Several user permission-related issues have been resolved.

•FIXED: Issues with special characters being incorrectly displayed have been resolved.

•FIXED: During account activation, the time zone is now automatically detected.

1.1.1

Release date: August 15, 2024

•FIXED: The trial license now appears in the ESET PROTECT Hub account after activation.

1.1.0

Release date: August 08, 2024

•FIXED: In rare cases when ESET Inspect Cloud provisioning fails, you can reactivate it. It is displayed correctly.

•FIXED: When you delete your ESET Business Account account, you can now register a new ESET PROTECT Hub account using the same email address. It is still not a recommended course of action.

•FIXED: You can use ESET PROTECT Essential to activate ESET PROTECT Cloud console.

•FIXED: A few other minor bugs

Release date: July 31, 2024

•Initial Release