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ESET PROTECT Hub – Table of Contents

Licenses

The License Licenses section displays all business licenses added to your ESET PROTECT Hub. A tier Tier icon next to the license ID indicates a tier license. Licenses without a tier Tier icon next to their license IDs are standalone licenses. See License details.

Filtering licenses

Use filters at the top of the screen to filter by:

Customer name—Customer's username. Click the customer's username to view customer details.

Subscription—Full solution name.

Status—Select a license status to display only the licenses with a specific status. You can select multiple license statuses. Click the selected status again to remove the license status filter.

Example

The license is valid.

Close to expiration

The license is close to expiration, or action is required for you to continue using it.

Warning

The license is overused or expired, or action is required for you to continue using it.

Close to overuse

The license is approaching overuse.

Suspended

The license is suspended.

Wairing for confirmation

Waiting for the confirmation of a verification link delivered to the email address of the license owner.

 

To add filtering criteria, click Add Filter and select a filter type from the the drop-down menu or type the search string and press Enter. Active filters are highlighted in blue. See Using ESET PROTECT Hub for more details on managing filter presets and adjusting the main table view.

Navigating the main table

Click the expand Expand icon to display all the solutions under a specific license. Select a license or the three dots Menu icon next to the License ID to view context menu options:

Show details—Show license details.

Enlarge license—Click Enlarge license to display the name of your reseller. Only your reseller can enlarge, renew or upgrade your license.

Allocate quantity to sitesAllocate license quantity to the site from the company pool. Manage Site allocation through license details.

Show active units—Display the active units.

Remove licenseRemove the license.

Add or remove a license

To add a new license, click Add License.

To remove a license, click the three dots Menu icon next to the appropriate license and click Remove license. Only customers with Write access can remove a license. Alternatively, select the check box next to the appropriate license and click the Actions button > Remove license.