Select the tab
ESET PROTECT Hub – Table of Contents

Subscription details

Subscription details provide essential information about subscriptions, their status, associated solutions and available actions.

Subscriptions are categorized as:

Standalone—Independent subscriptions that provide access to a specific solution or service, and are not linked to other subscriptions.

Offering tier—Subscriptions are part of a structured model in which multiple subscriptions are grouped under a parent subscription. A tier Tier icon next to the subscription code indicates an offering tier.

Click the solution's Subscription code in a Subscription code column to view subscription details. Alternatively, click the three dots Menu icon next to the Subscription code. Subscription details provide essential information about subscriptions, their status, associated solutions and available actions. By clicking the Subscription code, you can access the tabs:

Overview

The Overview tab displays the basic subscription details. Click the Actions button at the bottom to:

Show details—Show subscription details.

Show solutions—Show the Solutions tab (in offering tier).

Renew subscription—Extend the validity of an expired subscription.

Increase subscription capacity—Increase the subscription capacity.

Show active units—Display Active units.

Synchronize subscription—Update a subscription with the latest subscription details.

Remove subscription—Delete a subscription from the account.

Solutions

The Solutions tab displays a list of solutions, their Status and their Quantity.

Click the three dots Menu icon next to a solution to:

Show active units—Display active units.

Show offline activation files—Display offline activation files.

Create offline activation file—A window will display where you can create an offline activation file.

Active units

The Active units tab displays a list of active subscription units for this subscription. ESET PROTECT Hub lists active subscription units after you activate solutions for assets using the subscription. You can filter by Unit name, Solution, Active since, Last active, Managed remotely, Offline, and Site. See Active units for more details.

Sites

The Sites tab displays a list of sites associated with the selected subscription. You can allocate subscription to sites by specifying quantities.

1.Click the expand arrow_down_business icon next to the solution, and the site with subscription unit quantity will be displayed.

2.Type the desired subscription unit quantity number. You can allocate the same subscription unit quantity to all of your solutions by clicking the Split equally button or set the quantity to 0 for all sites by clicking the Unallocate all quantity button.

3.Click the Save button at the bottom to save changes.