Using ESET PROTECT Hub

ESET PROTECT Hub is the central gateway for managing ESET business ecosystem by centralized identity, subscription and user management for ESET solutions and users. ESET PROTECT Hub brings together functionality from multiple services and tools in one place, making it easier to manage security across the system.

Key principles of ESET PROTECT Hub:

•Easy navigation—Use a single sign-on to access all ESET solutions and cloud consoles.

•Keep track of security subscriptions—Managing usage, status, and details of subscribed services.

•Control user access—Set permissions for different ESET solutions based on roles.

•Business insights—Resellers can view dashboards, graphs and reports to better understand their business.

ESET PROTECT Hub Web Console standard layout

•When you log in, the Dashboard opens automatically. You can also access it by navigating the Dashboard section or clicking the ESET PROTECT Hub logo.

•The main menu is always on the side. To expand the menu on the side of the screen, click the Expand icon. To collapse the menu click the Collapse icon.

•Click Submit feedback to share ideas or report issues. You can also access this option via Help > Submit feedback.

•The logged-in user is displayed at the top next to the user icon. Click the Log out to sign out.

•Within the log out button, you will see the remaining time before your session expires and you are logged out. You can adjust the idle session timeout in the Admin settings.

•To change user or security settings, click your username in the top corner of the ESET PROTECT Hub Web Console.

•For assistance with ESET PROTECT Hub, click the Help icon at the top. Click Help > Download installer in the top bar to deploy and set up your ESET business solutions on devices not managed by ESET PROTECT.

•At the top, next to the ESET PROTECT Hub logo, you can find navigation menu icon that helps you navigate between ESET PROTECT Hub and your other products based on your license and access rights. Next to the products list are links to other ESET websites—Partner portal, Education portal, Knowledgebase and Technical Support.

•The buttons at the bottom of the page are unique for each section and function and are described in their respective chapters.

Notification center

The notification icon at the top shows notification alerts. Use the search bar to find specific issues. Dismiss individual alerts with X or all alerts with Dismiss all.

The table view

Some sections show data in a table. You can filter and sort the displayed data. Click a row to display the options for units in the row to manage units from individual rows or in bulk.

ESET PROTECT Hub allows adjusting the table view by moving or resizing columns:

•To move a column, hover over the column name, click and drag to the left or right.

•To resize a column, hover over its name, click and drag .

Add filter and filter presets

To add filtering criteria, click Add Filter and select a filter type from the the drop-down menu or type the search string and press Enter. Active filters are highlighted in blue.

These are your saved filters, and you can select a filter set to apply it. Select Include visible columns, sorting and paging to save these parameters to the preset.

Click the Presets icon and Save preset to save and name the preset. When the preset is saved, you cannot edit the filter configuration in the preset. Click the Refresh icon to reset the filter panel and show the default filters.

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