Offline activation files
Offline activation files enable users to activate supported ESET applications in environments with limited or no internet access.
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•Each offline activation file is generated only for one solution, for example, ESET Full Disk Encryption. The selected solution must match your purchased offering tier. Although activation supports lower offering tiers, choosing the correct solution type is essential for proper activation. •Offline activation files are not available for cloud-based solutions that depend on ESET cloud infrastructure for their operation, for example, ESET LiveGuard Advanced. |
Create an offline activation file
1.Navigate to the Subscriptions section. Click the appropriate subscription code in the Subscription code column.
2.Click the Solutions tab to view the list of solutions included in the subscription.
3.Click the three dots 
icon next to the desired solution.
4.Select Create offline activation file.
5.Select the appropriate solution from the Solution drop-down menu. Ensure that the selected solution matches your purchased offering tier.
6.Type the Offline activation file name.
7.In Quantity, set the number of solutions for the asset you want to activate offline.
8.If you select the Allow management with ESET PROTECT check box, you must provide an ESET PROTECT token. To obtain the token, follow the ESET PROTECT On-Prem offline activation Online Help topic.
9.When you obtain the token in ESET PROTECT On-Prem, type it into the ESET PROTECT token field in ESET PROTECT Hub.
10. When you select the check box next to Allow online activation, the ESET application activated by the offline activation file will automatically download updates directly from ESET servers. Your application can receive updates only when the target machine has internet access.
11. Click Create to finish creating a new offline activation file. The number of offline activation files will appear next to the initial solutions count in the Quantity column.
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Subscription unit availability To create an offline activation file, ensure that the required number of subscription units is available and is not allocated to any site. You can verify the availability of subscription units in the Sites tab of subscription details. To make subscription units available for an offline activation file, remove their allocation from the site by reducing the allocated quantity either via subscription details or Sites. |
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You cannot create a new offline activation file if any asset with solutions activated by the selected subscription is online or communicating with ESET backend services. Disconnect all related assets from the internet and wait for ESET PROTECT Hub to update the assets' state. |
Show offline activation files
1.Navigate to the Subscriptions section. Click the appropriate subscription code in the Subscription code column.
2.Click the Solutions tab to view the list of solutions included in the subscription.
3.Click the three dots icon next to the desired solution.
4.Select Show offline activation files.
Download or remove an offline activation file
1.Show the offline activation file as described above.
2.Click the three dots icon next to the desired offline activation file. Select Download or Remove.