About help
Installation/Upgrade/Migration
New features in ESET PROTECT On-Prem 11.0
Architecture
Server
Web Console
ESET Bridge (HTTP Proxy)
Agent
Rogue Detection Sensor
Mobile Device Connector
The differences between ESET Bridge (HTTP Proxy), Mirror Tool, and direct connectivity
When to start using ESET Bridge (HTTP Proxy)
When to start using Mirror Tool
System requirements and sizing
Supported Operating Systems
Windows
Linux
macOS
Mobile
Supported Desktop Provisioning Environments
Hardware and infrastructure sizing
Deployment recommendations
Deployment for 10,000 clients
Database
Supported versions of Apache Tomcat and Java
Supported Web browsers, ESET security products and languages
Network
Ports used
Installation process
All-in-one installation on Windows
Install the ESET PROTECT Server
Install ESET PROTECT Mobile Device Connector (Standalone)
Component installation on Windows
Server installation - Windows
Microsoft SQL Server requirements
MySQL Server installation and configuration
Dedicated database user account
Agent installation - Windows
Server-assisted Agent installation
Offline Agent installation
ESET Remote Deployment Tool
Web Console installation - Windows
Install Web Console using the All-in-one installer
Install Web Console manually
RD Sensor installation - Windows
Mirror Tool - Windows
Mobile Device Connector installation - Windows
Mobile Device Connector prerequisites
Mobile Device Connector activation
MDM iOS licensing funcionality
HTTPS certificate requirements
Offline Repository - Windows
Failover Cluster - Windows
Component installation on Linux
Step-by-step ESET PROTECT On-Prem installation on Linux
MySQL installation and configuration
ODBC installation and configuration
Server installation - Linux
Server prerequisites - Linux
Agent installation - Linux
Web Console installation - Linux
Rogue Detection Sensor installation - Linux
Mobile Device Connector installation - Linux
Mobile Device Connector prerequisites - Linux
Mirror Tool - Linux
Offline Repository—Linux
Component installation on macOS
Agent installation - macOS
ISO image
DNS Service Record
Offline installation scenario for ESET PROTECT On-Prem
Upgrade procedures
ESET PROTECT Components Upgrade task
Use the ESET PROTECT On-Prem 11.0 All-in-one installer to upgrade
Database Server Backup/Upgrade
Database Server Backup and Restore
Database Server Upgrade
Upgrade ESET PROTECT On-Prem installed in Failover Cluster on Windows
Upgrade Apache Tomcat
Upgrade Apache Tomcat using the All-in-one installer (Windows)
Upgrade Apache Tomcat manually (Windows)
Upgrade Apache Tomcat and Java (Linux)
Migration and reinstallation procedures
Migration from one server to another
Clean Installation - same IP address
Migrated Database - same/different IP address
ESET PROTECT database migration
Migration process for MS SQL Server
Migration process for MySQL Server
Connect ESET PROTECT Server or MDM to a database
Migration of MDM
Change of ESET PROTECT Server IP address or hostname after migration
Uninstall ESET PROTECT Server and its components
Uninstall ESET Management Agent
Windows - Uninstall ESET PROTECT Server and its components
Linux - Upgrade, reinstall or uninstall ESET PROTECT components
macOS - Uninstall ESET Management Agent and ESET Endpoint product
Decommission the old ESET PROTECT/MDM Server after migration to another server
Troubleshooting
Upgrade ESET PROTECT components in offline environment
Answers to common installation issues
Log files
Diagnostic Tool
Problems after upgrade/migration of ESET PROTECT Server
MSI Logging
ESET PROTECT On-Prem API
FAQ
End User License Agreement
Privacy Policy
Last updated: October 11, 2024