Upgrade ESET PROTECT On-Prem installed in Failover Cluster on Windows

If you have ESET PROTECT Server installed in a Failover Cluster environment on Windows, follow the steps below to upgrade to the latest ESET PROTECT On-Prem:

1.Stop the ESET PROTECT Server cluster Role in the Cluster Manager. Ensure the service (ESET Security Management Center Server or ESET PROTECT Server) is stopped on all cluster nodes.

2.Get the cluster shared disk online on node1 and upgrade the Server component manually by executing the latest .msi installer as in case of a component installation.

3.After the installation (upgrade) is finished, ensure the ESET PROTECT Server service is stopped.

4.Get the cluster shared disk online on node2 and upgrade the Server component the same way as in step 2.

5.When ESET PROTECT Server is updated on all cluster nodes, start the ESET PROTECT Server Role in the Cluster Manager.

6.Upgrade ESET Management Agent manually by executing the latest .msi installer on all cluster nodes.

7.In ESET PROTECT Web Console check if Agent and Server versions for all nodes report the latest version to which you upgraded to.