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The ESET Management Agent is an essential part of ESET PROTECT On-Prem. Clients do not communicate with the ESET PROTECT Server directly, rather the Agent facilitates this communication. The Agent collects information from the client and sends it to the ESET PROTECT Server. If the ESET PROTECT Server sends a task for the client - it is sent to the Agent which then sends this task to the client. The ESET Management Agent is using a new, improved communication protocol.

To simplify implementation of the endpoint protection the standalone ESET Management Agent is included in the ESET PROTECT On-Prem suite. It is simple, highly modular and lightweight service covering all communication between ESET PROTECT Server and any ESET product or operating system. Rather than communicate with the ESET PROTECT Server directly, ESET products communicate through the Agent. Client computers that have ESET Management Agent installed and can communicate with the ESET PROTECT Server are referred to as 'managed'. You can install the Agent on any computer regardless of whether or not other ESET software has been installed.

The benefits are:

Easy setup – you can deploy Agent as a part of standard corporate installation.

On-place security management – because the Agent can be configured to store several security scenarios, reaction time to detection is significantly lowered.

Off-line security management – the Agent can respond to an event if it is not connected to the ESET PROTECT Server.


The communication protocol between Agent and ESET PROTECT Server does not support authentication. Any proxy solution used for forwarding Agent communication to ESET PROTECT Server that requires authentication will not work.

If you choose to use a non-default port for the Web Console or Agent, it may require a firewall adjustment. Otherwise, the installation may fail.