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ESET PROTECT Hub – Table of Contents

Enable Two-Factor Authentication

You can enable Two-Factor Authentication for your ESET PROTECT Hub account or per company.

Enable Two-Factor Authentication for your ESET PROTECT Hub profile

1.In ESET PROTECT Hub, click the Users username field in the top corner to access your profile.

2.Click the Edit button at the bottom.

3.In the Security settings tab, enable the Two-Factor Authentication toggle.

4.Click Save.

5.The Enable Two-Factor Authentication window appears. Type your ESET PROTECT Hub portal password. Click Enable.

6.Continue with the instructions for the Two-Factor Authentication setup.

You can disable Two-Factor Authentication for your profile at any time.

Alternatively:

1.Navigate to Users.

2.Click a desired username.

3.Click the Edit button at the bottom.

4.In the Security settings tab, enable the Two-Factor Authentication toggle.

5.Click Save.

6.The Enable Two-Factor Authentication window appears. Type your ESET PROTECT Hub portal password. Click Enable.

7.Continue with the instructions for the Two-Factor Authentication setup.

You can disable Two-Factor Authentication for your profile at any time.

Enable Two-Factor Authentication per company


Note

Only a superuser can enable Two-Factor Authentication per company.

1.Navigate to Admin settings.

2.In the Security section enable the Require Two-Factor Authentication for all users toggle.

3.Click Apply.

When you enable Two-Factor Authentication for all users, each user will be prompted to set up Two-Factor Authentication on their next login. If Two-Factor Authentication is enabled per company, all users must use it and cannot deactivate it.


Important

Activation process

If you enable Two-Factor Authentication for all users and log out of ESET PROTECT Hub, you must complete the Two-Factor Authentication activation process on the next login attempt or your user account will be locked out of ESET PROTECT Hub. You cannot cancel the setup process.

You can disable Two-Factor Authentication per company at any time.