ESET PROTECT Hub – Table of Contents

Disable Two-Factor Authentication

You can disable Two-Factor Authentication for your ESET PROTECT Hub account or per company.

Note

When Two-Factor Authentication is disabled, a user's ESET PROTECT Hub portal password will expire after a set time period. The time period for password expiration can be set in Admin settings.

Disable Two-Factor Authentication for your ESET PROTECT Hub account

Note

•You can disable Two-Factor authentication for your profile only if you are a superuser and the Two-Factor Authentication is not enabled per company and required for all users. If Two-Factor Authentication is enabled per company, all users must use it and cannot disable it.

•When Two-Factor Authentication is enabled per company, a superuser and users with write access can disable Two-Factor Authentication for their accounts only after disabling Two-Factor Authentication at the company level.

1.In ESET PROTECT Hub, click the Users username field in the top corner to access your profile. Alternatively, navigate to Users and click your username.

2.Click the Edit button at the bottom.

3.In the Security settings tab, disable the Two-Factor Authentication toggle.

4.Click Save.

5.The Disable Two-Factor Authentication window appears. Type your ESET PROTECT Hub portal password. Click Disable.

6.To confirm the change, type the One-time Password generated by your authentication app. Alternatively, type a backup code if you click Use backup code in the dialog box.

7.Click Confirm.

Disable Two-Factor Authentication per company

Note

Only a superuser and users with write access can disable Two-Factor Authentication per company.

1.Navigate to Admin settings.

2.In the Security section, disable the Require Two-Factor Authentication for all users toggle.

3.Click Apply.

If a superuser enables Two-Factor Authentication per company but later disables it for all users in Admin Settings, new users added to the company account will not be prompted to set up Two-Factor Authentication on their next login.

Two-Factor Authentication will remain active for registered users who have completed the Two-Factor Authentication setup. Users can disable Two-Factor Authentication in their ESET PROTECT Hub profile.