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ESET PROTECT Hub – Table of Contents

Deactivate Two-Factor Authentication

You can deactivate Two-Factor Authentication for your ESET PROTECT Hub account or per company.

Note

When Two-Factor Authentication is disabled, a user's ESET PROTECT Hub portal password will expire after a set time period. The time period for password expiration can be set in Admin settings.

Deactivate Two-Factor Authentication for your ESET PROTECT Hub account

1.In ESET PROTECT Hub, click the Users username field in the top corner to access your profile.

2.Click the Edit button at the bottom.

3.In the Security settings tab, disable the Two-Factor Authentication toggle.

4.Click Save.

5.The Disable Two-Factor Authentication window appears. Type your ESET PROTECT Hub portal password. Click Disable.

6.To confirm the change, type the One-time Password generated by your Two-Factor Authentication app. Alternatively, type a backup code if you click Use backup code in the dialog box.

7.Click Confirm.

Alternatively:

1.Navigate to Users.

2.Click a desired username.

3.Click the Edit button at the bottom.

4.In the Security settings tab, disable the Two-Factor Authentication toggle.

5.Click Save.

6.The Disable Two-Factor Authentication window appears. Type your ESET PROTECT Hub portal password. Click Disable.

7.To confirm the change, type the One-time Password generated by your Two-Factor Authentication app. Alternatively, type a backup code if you click Use backup code in the dialog box.

8.Click Confirm.

Deactivate Two-Factor Authentication per company

Note

Only a superuser can disable Two-Factor Authentication per company.

1.Navigate to Admin settings.

2.In the Security section, disable the Require Two-Factor Authentication for all users toggle.

3.Click Apply.

If Two-Factor Authentication is enabled per company but later disabled in Admin Settings, it will remain active for registered users. In that case, users can deactivate Two-Factor Authentication in their ESET PROTECT Hub profile.