Two-Factor Authentication

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Two-Factor Authentication (2FA) is a security process that requires users to provide two distinct forms of identification to verify their identity.

To sign in to ESET PROTECT Hub, a user logs in with their general access credentials. After a successful authentication, a One-time Password (OTP) is generated to increase security. A One-time Password (OTP) is a temporary, unique code used for authentication. When a user attempts to log in, an OTP is generated and sent to the user's registered device or email. The user must provide the OTP to verify their identity.

When Two-Factor Authentication is enabled, a user's ESET PROTECT Hub portal password will never expire.

To verify identity with Two-Factor Authentication in ESET PROTECT Hub, users must first enable Two-Factor Authentication in ESET PROTECT Hub and then continue with Two-Factor Authentication setup.

If Two-Factor Authentication was enabled for your profile by a superuser, follow the instructions in the Two-Factor Authentication setup.

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