Using ESET DEM plugin for ConnectWise Automate

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News

Explore the current world of cybersecurity through the award-winning news, views, and insight from the ESET security community.

Dashboard Detections

View, filter and export a list of detected threats on managed devices. Show detection details collected by the plugn for the managed device, refresh system info or perform on-demand scan on the selected managed device.Configuration

Create policy (configuration container) for each supported ESET security application and assign it to the specific client, location or group of managed devices.

Installers

To deploy ESET endpoint security/encryption application to your managed devices, create deployment package. When created, setup automatic deployment to the managed devices or manage blacklist of endpoints to be excluded from automatic deployments. Remove package when needed.

Subscription Management

Synchronize your MSP subscriptions in ESET MSP Administrator/ESET PROTECT Hub with ESET DEM plugin for ConnectWise Automate or add, edit and remove compatible subscriptions manually.

Audit Log

View, filter and export a list of plugin-related events performed on managed devices.Settings

Adjust available ESET DEM plugin for ConnectWise Automate settings related to the logs cleanup, user interface, monitors and agent settings.

Online Help

In the next window click OK to navigate to the ESET DEM plugin for ConnectWise Automate online help in you default web browser. (Optional) click Always allow to skip this pop-up message next time. The latest Online Help version will automatically open when you have a working internet connection.

For additional help and support click the product navigation icon, where you can access:

•Knowledgebase—contains answers to the most frequently asked questions and recommended solutions for various issues.

•Contact Support—contains a contact form for ESET Technical Support.

Send Feedback

You can submit feedback, make feature requests and send comments about the ESET DEM plugin for ConnectWise Automate to our development team using the email contact rmmintegrationteam@eset.com located in the Send Feedback pop-up window. Click OK to close the pop-up.

Your feedback is greatly appreciated, and we encourage you to provide a contact number and email if you would like to hear from our team.

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