To deploy ESET endpoint security/encryption application to your managed devices, create deployment package. When created, setup automatic deployment to the managed devices or manage blacklist of endpoints to be excluded from automatic deployments. Remove package when needed.
Create package
1.Click the Installers > Create package.
2.In the Package name field, type a user friendly identifier (for example, ESET Endpoint Security (EES) installer).
3.Click the Application drop-down menu and select ESET Endpoint Antivirus/ESET Endpoint Security. Available only when the ESET endpoint security application subscription was previously added to the plugin.
4.Click the Language drop-down menu and select desired package language or keep the default English.
5.Click the Subscription drop-down menu and select applicable endpoint security application subscription from the list of available subscriptions.
6.Click the blue expand  icon next to the Advanced settings.
7.Click the ERMM Disabled Handling drop-down menu and select the applicable value.
•Warn Only (Default)—Produces an alert in the plugin, that notifies you eRMM is disabled.
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eRMM being disabled on any number of manged devices will severely limit your administrative abilities in the ESET DEM plugin for ConnectWise Automate.
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•Uninstall, Reinstall—Automatically uninstall/reinstall software, attempts to enable eRMM in the process and requires a reboot after completion.
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If the deployment package application is set to Uninstall ESET, or ERMM Disabled Handling is set to Uninstall, Reinstall, you must provide the Access setup password if it was set up during deployment on the managed devices targeted by such deployment package.
Click the Set button next to Access setup password. In the next window, type a secure password into the Password and Confirm Password fields, then click OK.
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8.(Optional) to exclude this deployment package based on the managed device operating system type, select the OS exclusion check box next to the desired operating system name.
9.(Optional) to install also ESET management agent click the radio button next to PROTECT (On Prem) or PROTECT (Cloud). Click Browse next to the applicable operating system and in the next window browse for the created ESET management agent file. For more information on creating an agent installer see the ESET PROTECT On-Prem or ESET PROTECT online help.
7.Click Save.
The new ESET endpoint security application deployment package will appear in the Installers view list of deployment packages.
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ESET Endpoint Encryption (EEE) subscription
ESET Endpoint Encryption subscriptions generated in ESET MSP Administrator are not compatible with ESET DEM plugin for ConnectWise Automate.
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1.Click the Installers > Create package.
2.In the Package name field, type a user friendly identifier (for example, ESET Endpoint Encryption (EEE) installer).
3.Click the Application drop-down menu and select ESET Endpoint Encryption. Available only when the ESET endpoint encryption application subscription was previously added to the plugin.
4.Click the Language drop-down menu and select desired package language or keep the default English.
5.Click the Subscription drop-down menu and select applicable endpoint encryption application subscription from the list of available subscriptions.
6.Select the appropriate Incorrect password limit from the drop-down menu or keep the default value Unlimited.
7.(Optional) select Allow user to postpone safe start process check box. If enabled this will allow the user to postpone the reboots necessary for encryption for up to 90 minutes.
8.(Optional) modify the default Encryption start client message in the text box. This message will be displayed to any logged in user after the ESET Endpoint Encryption application is installed, but prior to rebooting.
9.(Optional) select Do not encrypt after installation and safe start check box.
10. Click Save.
The new ESET endpoint encryption application deployment package will appear in the Installers view list of deployment packages.
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1.Click the Installers > Create package.
2.In the Package name field, type a user friendly identifier (for example, ESET uninstaller or ESET Endpoint Encryption uninstaller).
3.Click the Application drop-down menu and select Uninstall ESET or Uninstall ESET Endpoint Encryption . Available only when the ESET security or encryption application subscription was previously added to the plugin.
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If the deployment package application is set to Uninstall ESET or Uninstall ESET Endpoint Encryption you must provide the Access setup password if it was set up during deployment on the managed devices.
Click the blue expand icon next to Advanced settings, then click the Set button next to Access setup password. In the the next window, type a secure password into the Password and Confirm Password fields and click OK.
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4.Click Save. |
Remove package
To remove package, click the desired package name in the Installers view and click the Remove package button. In the next window click Yes to confirm the removal.
Setup automatic deployment
1.To set up automatic deployment click the Setup Automatic Deployment button.
2.Click the blue expand icon next to the Groups, Clients & Locations tree, click the expand 
icon again (if applicable) and click the available drop-down menu arrow down 
icon to select the desired deployment package. (Optional) click the x icon on the end of the row to clear the selected assignment.
3.Click Save.
Automatic deployment is successfully set up. If applicable, deployment will automatically begin the next time the ESET DEM plugin for ConnectWise Automate managed device executes the ConnectWise Automate resend system info command.
Manage blacklist
Follow these steps to manage autodeploy blacklist:
1.Click the blue expand icon next to the Computers, Groups, Clients & Locations tree, click the expand icon again (if applicable) and select the check box next to the desired computers, groups or clients and locations.
2.Click Save.
