ESET Direct Endpoint Management plugin for ConnectWise Automate – Table of Contents

Scans

View, filter and export a list of performed scans on managed devices. Show scan details collected by the plugn for the managed device, refresh system info or perform on-demand scan on the selected managed device.

Click the Refresh Refresh icon to update the list with the most up-to-date data. (Optional) select the check box next to Auto Refresh for automatic update of the data.

Scans

Scan details

Right-click row with desired scan. Following options are available:

Device name

 

Show device details Show Device Details...

Device details collected by the plugin for the managed device.

Device properties Device Properties...

Open ConnectWise Automate Computer Management Screen.

Refresh system info Refresh System Info

Send ConnectWise Automate Refresh System Info command to the managed device.

Search On-Demand Scan

Configure scan profile and scan targets and sent on-demand scan task request to the managed device.

Show device details

Overview—Displays all available database information from the plugin for the selected managed device.

Detections—Displays list of detections from the last 7 days for the selected managed device.

Scans—Displays list of scans from the last 7 days performed on the selected managed device.

Events—Displays list of plugin-related events from the last 7 days performed on the selected managed device.

Policies—Displays list of assigned policies for the the selected managed device.

On-demand scan

1.Right-click row with desired detection. Select option On-Demand Scan.

2.In the next window click Scan profile drop-down to select desired scan profile.

3.(Optional) If you select Custom profile in step 2 you can type (case sensitive) custom settings into the Custom Profile text field.

4.Select Scan targets, click check box next to desired line item.

5.Click OK.

Filter table data

To filter data, click Add Filter and select the applicable value from the drop-down menu.

Various filters allow editing, for example, the Date, Client, Location etc. Adjust the filters using appropriate drop-down menu or type the value.

Click the x next to the filter to remove it.

Available filters:

Client

Location

Computer Name

Archived

Date

Sort table data

All tables can be filtered and sorted by any column. To easily sort by ascending/descending order, select the applicable column header. For additional filters and sorting options, right-click the column header.

Group table data

In the desired table column, right-click and select Group By This Column. All items will be grouped based on the column header selected.

Click the Clear Column Grouping Clear Column Grouping icon to remove any table column grouping.

Archive table data

Select the check box next to desired row and click Archive to set the event as archived.

To view the archived event add the filter Archived and select the check box in the filter.

To unarchive archived event, select the desired row with the archived entry and click Unarchive.

Export table data

To export the filtered table data, click the Export Table Export Table icon and in the next window type the File Name. Click Save to create the export file in .csv file format.