ESET Direct Endpoint Management plugin for ConnectWise Automate – Table of Contents

Scans

View, filter, and export a list of scans performed on managed devices. See scan details collected by the plugin for the managed device, refresh system information, or perform an on-demand scan on the selected managed device.

Click the Refresh Refresh icon to update the list with the most up-to-date data. (Optional) Select the check box next to Auto refresh for automatic update of the data.

Scans

Scan details

Right-click the row with the desired scan. The following options are available:

Device name

 

Show device details Show Device Details...

Device details collected by the plugin for the managed device.

Device properties Device Properties...

Open ConnectWise Automate Computer Management Screen.

Refresh system info Refresh System Info

Send ConnectWise Automate Refresh System Info command to the managed device.

On-demand scan On-Demand Scan

Configure scan profile and scan targets, and send an on-demand scan task request to the managed device.

Show device details

Overview—Displays all available database information from the plugin for the selected managed device. Click Tasks for the list of available actions.

Detections—Displays list of detections from the last seven days for the selected managed device.

Scans—Displays list of scans from the last seven days performed on the selected managed device.

Events—Displays list of plugin-related events from the last seven days performed on the selected managed device.

Policies—Displays list of assigned policies for the the selected managed device.

On-Demand scan

1.Right-click the row with the desired detection. Select the On-Demand Scan option.

2.In the next window, click the Scan profile drop-down menu to select the desired scan profile.

3.(Optional) If you select Custom profile in step 2, you can type (case-sensitive) custom settings into the Custom Profile text field.

4.Select Scan targets, click check box next to the desired line item.

5.Click OK.

Filter table data

To filter data, click Add Filter and select the applicable value from the drop-down menu.

Various filters allow editing, for example, the Client, Location, Computer Name, etc. Adjust the filters using the appropriate drop-down menu or type the value.

Click the x next to the filter to remove it.

Available filters:

Client

Location

Computer Name

Archived

Date

Filter by severity

Click a Severity icon—Critical Critical, Warning Warning or Info Info. You can combine these icons by enabling or disabling them.

Sort table data

All tables can be filtered and sorted by any column. To easily sort by ascending/descending order, select the applicable column header. For additional filters and sorting options, right-click the column header.

Group table data

In the desired table column, right-click and select Group By This Column. All items will be grouped by the selected column header.

Click the Clear Column Grouping Clear Column Grouping icon to remove any table column grouping.

Archive table data

Select the check box next to the desired row and click Archive to set the event as archived.

To view the archived event, add the filter Archived and select the check box in the filter.

To unarchive an archived event, select the desired row with the archived entry and click Unarchive.

Export table data

To export the filtered table data, click the Export Table Export Table icon, and in the next window, type the File Name. Click Save to create the export file in the .csv format.