Connect your device to ESET HOME to view and manage all features when you activate a device with a valid ESET subscription. In the ESET HOME management portal or mobile app, you can edit Anti-Theft settings (a feature in ESET Security Ultimate, ESET Small Business Security, ESET Internet Security, ESET Smart Security Premium and ESET Mobile Security), add different subscriptions, download products to your devices, check the product security status or share subscriptions through email.
There are three methods to connect your device:
•I have already installed an ESET product on my device
•Connect your device to ESET HOME by sending a connection request
•Connect your device to ESET HOME using a QR code
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Protect new device
I. Download an ESET product from ESET HOME
If you are unsure which ESET product to use, download the appropriate product directly to your new device from the ESET HOME portal. The downloaded installer provides the most feature-rich ESET product for your subscription.
1.Log in to your ESET HOME account.
2.On the main screen, click Show all devices under the Devices section.
3.Click + Protect device. You can protect your current device or send the protection to your other devices by following the instructions below:
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Operating system availability
You can protect only devices with the Windows, macOS, and Android operating systems.
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 | Protect this device—Download the ESET product installer to the device you are currently using and activate the ESET product. |
4.To download the installer on the current device, click Protect this device and click Continue. If no subscription units are available, remove some devices, purchase a new subscription or increase your existing subscription capacity. ESET HOME does not support the purchase operation on iOS devices.
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When your subscription is expired, click Renew or add a new subscription by clicking Already have a renewed or new subscription?
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5.If you have multiple eligible subscriptions, choose one and click Continue. To protect your Windows Server device, click Click here to download the antivirus protection for Windows server, and follow the on-screen instructions.
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Protect an Android device
If you protect an Android device, you will be redirected to Google Play store to download the latest version of ESET Mobile Security or directly to the ESET Mobile Security application if you already have downloaded it. After ESET Mobile Security activation, your device will be connected to your ESET HOME account automatically.
A free version of ESET Mobile Security is also available for Android devices.
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6.Click Download antivirus protection.
7.Click Got it.
8.Open the downloaded installer and activate the ESET product. |
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In this video, ESET will guide you through sharing the subscription with someone else.
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4.Choose Send a download link via email, and click Continue.
5.Choose the subscription, and click Continue. If you have only one subscription, it will be chosen automatically.
6.Choose an operating system, and click Continue. You will see the ESET product with the operating system you want to protect.
•Windows—Send an installer that guides you through the ESET Windows home product installation.
•macOS—Choose ESET Cyber Security, select a language and send the protection.
•Android—Send the download link to the Android device. The link redirects you to Google Play to download the latest version of ESET Mobile Security or directly to the app if you already have downloaded it.
•Windows Server—Send ESET Safe Server protection for a Windows Server device. This protection is part of your ESET Small Business Security subscription tier.
7.Type an email address you can access on the device you want to protect.
8.Click Send antivirus protection and an email will be sent to the typed address.
9.Download the installer from the received email and activate the ESET product by following the installer's instructions.
10.Click Got it.
11.After successful activation of the ESET product on your Windows, Windows Server or macOS device, connect the device to your ESET HOME account. After ESET Mobile Security activation, your device will automatically connect to your ESET HOME account. |
II. Install your ESET product and connect it to your ESET HOME account
Follow the installation instructions for your ESET product, available according to your purchased subscription:
•ESET NOD32 Antivirus
•ESET Internet Security
•ESET Smart Security Premium
•ESET Mobile Security
•ESET Cyber Security
•ESET Cyber Security Pro
ESET product is already installed on an existing device
Connect any device previously associated with your ESET HOME account (protected by an activated product with an eligible subscription added to your account) to restore the protection. In this case, select the device from the list of previously connected devices and open the ESET product to connect it manually:
•ESET NOD32 Antivirus
•ESET Internet Security
•ESET Smart Security Premium
•ESET Mobile Security
1.Visit the ESET HOME web portal.
2.Log in to your ESET HOME account.
3.On the home screen, open the Devices section.
4.Scroll down to Devices suggested for connection and select the appropriate device.
5.Click Notify the device. ESET HOME will send you a notification to confirm the connection.
6.In the notification window displayed in your ESET security product, click Allow to manage and view your device's security.
Your device is now successfully connected to your ESET HOME account.
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This procedure also applies to the ESET HOME mobile app.
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1.Open the main program window of your ESET home product.
2.In the main menu options, click ESET HOME account > Connect to ESET HOME.
3.Select the Scan QR code option.
4.Log in to the ESET HOME app on your mobile device.
5.Tap the main menu icon  .
6.Tap Scan a QR code.
7.Tap Connect device.
8.In the program window of your ESET home product, set the name of your device and click Continue.
9.Click Done.
Your device is now connected to your ESET HOME account.
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