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ESET HOME – Table of Contents

Subscription usage

Subscription usage provides information on your ESET subscription so you can use the free subscription units or efficiently manage the use of existing subscription units. In this section, you can rename, remove or identify devices/servers using your subscription. You can also find information on free seats.

After logging in to your ESET HOME account, click Subscriptions > Open subscription. The screen is divided into three sections:

Overview

General information—The section provides all information about the subscription, including subscription name, subscription status, usage status, subscription model, expiration date, support ID and activation key.

Activated protection—The section provides information about the device/server usage based on your subscription capacity, including security features. The number displays activated out of purchased devices/server devices.

Notifications

All subscription-issued notifications can be found in this section.

Subscription options


Note

Sales operations are displayed based on the type of subscription. Not all sales operations are displayed at all times.

Manage subscription—Manage your plan and related subscription settings.

Renew—To ensure continuous protection, renew the subscription.

Buy a subscription—Displayed only for trial subscriptions.

Increase device limit—Click to protect more devices.

Upgrade subscription—Click to unlock more security features and advanced protection.

Manage payment details—Update your payment methods and billing details.

Enable auto-renewal—Ensure that your ESET subscriptions and products are always up to date, providing continuous protection.

Manage auto-renewal—Review or change auto-renewal settings for this subscription.

Manage protected devices—The list of devices protected by your subscription is displayed. Click the specific device for detailed information.

Add protection—Add protection for new or existing members to allow them to download it to their devices.

Remove subscription—In some cases a subscription can be removed from your ESET HOME account.

Cancel subscription—This option is available for eligible ESET Global eStore subscriptions during the 14-day withdrawal period after purchase. Selecting this option redirects you to the external cancellation form to submit the withdrawal request.

Subscription detail