ESET Online Help

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Getting started

By creating the ESET HOME account, you can get an overview and manage your subscriptions and connected device protections. ESET HOME also provides multiple features, such as ESET Parental Control, to protect your children from threats on their smartphones and tablets; ESET Password Manager, to protect and store your passwords and personal data; and ESET Anti-Theft, to locate your laptop or mobile device if ever lost or stolen. ESET Home Security Ultimate users also have the option to use VPN and Identity Protection features. Read ESET HOME features for more information.

After creating your ESET HOME account, add the subscription and protect your devices. On the ESET HOME home screen, click Get started and continue according to your preferences below:

Add a subscription and download protection

1.Select Add a subscription & download protection, and click Continue.

2.Type your activation key and click Add subscription. If you do not have a subscription yet, go back and choose Purchase a subscription or get a free trial by clicking Try protection for free.


To manage your subscriptions, see Subscriptions and subscription management.

3.Now that your subscription is active, you can:

a)Add another subscription using the process in step 2.

b)Protect device—Download the ESET product directly from ESET HOME and connect your device to the ESET HOME account to view and manage all features. You can protect your current/other device or share the protection with your family by following the instructions below:



You can only connect Android and Windows devices to your ESET HOME account.

Protect this device—Download the ESET product installer to the device you are currently on and activate the ESET product.

4.To download the installer on the current device, click Protect this device and click Continue. If you do not have subscription units available, remove some devices, purchase a new subscription or increase your existing subscription capacity.


When your subscription is expired, click Renew or add a new subscription by clicking Already have a renewed or new subscription?

5.Choose a subscription, if you have more than one eligible subscriptions, and click Continue. If you protect an Android device, you will be redirected to Google Play store to download the latest version of ESET Mobile Security or directly to the ESET Mobile Security application if you already have downloaded it. After ESET Mobile Security activation, your device will be connected to your ESET HOME account automatically.


For Android device, also the free version of ESET Mobile Security is available.

6.Click Download protection.

7.Click Got it.

8.Open the downloaded installer and activate the ESET product.

Protect another device

arrow_down_homeGet protection via email—Send the ESET product installer to activate protection on your other devices.
arrow_down_homeShare ESET subscription—Share your subscription with a family member or a friend. Only devices with Windows OS and macOS can be shared.

Buy a subscription

After selecting Buy a subscription, click Continue, and you will be redirected to the ESET eStore, where you can purchase the subscription. Then log in to your ESET HOME account to protect your device.

Try protection for free

1.Select Try protection for free, and click Continue.

2.Select the device's operating system you want to protect, and click Continue.


a)Download protection—The installer will be downloaded to protect your current device.

b)Send email—The protection will be sent to the entered email address.