Configure policies

There are two methods for configuring policy settings:

Use built-in policies

ESET PROTECT On-Prem and ESET PROTECT come with built-in policies. We recommend applying policies for Management Agents, Endpoint products, and Server security products.

1.Open Web Console in your web browser and log in.

2.In the Computers section, click the gear icon next to your MSP group, and select Manage Policies.

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3.In the Policy application order window, click Add policy.

4.Select the following policies:

Policy Product	Policy Name	Description of the policy
ESET Management Agent	Application reporting	ESET Management Agent will report all installed applications (also non-ESET). A list of applications is available in the Software section of computer Details.
ESET Endpoint for Windows	Antivirus -Balanced	The security product will use the recommended balanced settings for most setups. It enables Real-time file system protection, heuristics, and numerous other features.
ESET Endpoint for Windows	Visibility - Invisible mode	The security product on the client machine will have a "disabled" notification, alerts, graphical user interface, and integration to the context menu.
ESET Server/File Security for Microsoft Windows Server (V6+)	Antivirus - maximum security	The security product uses advanced heuristics, LiveGrid, and an Automatic device scan after connection. It enables the detection of potentially unsafe and unwanted applications.
ESET Server/File Security for Microsoft Windows Server (V6+)	Visibility - Silent mode	Suitable for multiuser servers, for example, Terminal Services. Only Admin can run GUI. Notification and alerts are not shown to other users.

5.Click OK > Close in the Policy application order window.

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The selected policies are applied to the MSP group. Each device in the group (and each child group) is subject to those policies.

After you apply the necessary policies, deploy the ESET Management Agent for MSPs.

Manually configure each policy

•Create a Base ESET Management Agent Policy

•Create a Base ESET Security Product for the Windows Clients Policy

•Create a Base ESET Security Product for the Windows Server Policy

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