Permissions
To set or change user permissions:
1.Click User management.
2.Select the appropriate user and click View to access user details. You can view the user permissions in the Permissions section.
3.To change permissions, click Edit.
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Options may not be available You cannot Edit the user with full permissions for the MSP company and the logged-in user. |
Access rights
You can assign the following access in Access rights:
•Write: User can manage the MSP Company, all other users and customers.
•Read: User can see details of the MSP Company and all customers. The rights for defined customers are managed in the Access rights to companies table.
•No access: User can manage or view customers defined in the Access rights to companies table. You can add companies and select permissions when creating the user or later in Access rights.
If you select Read access or No access, in Access rights to companies, select from the available companies and choose an Access level (Write or Read).
Access to ESET cloud products
If your company has an active cloud ESET product instance (ESET Cloud Office Security, ESET PROTECT, ESET Inspect), you can set up user access to each cloud console.
Integrations
Enable the Integrations toggle to allow the user to use available public API endpoints via ESET Connect. By enabling Integrations, any data you transmit leaves ESET's secure infrastructure and proceeds to external systems or networks.
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Dedicated API user Create a dedicated API user in your ESET MSP Administrator 2 to separate your regular account from ESET Connect activities. Only user with full permissions for the MSP company can create a dedicated API user with Integrations enabled. You cannot enable Integrations for the user with full permissions for the MSP company. |
