ESET MSP Administrator 2 – Table of Contents

User management

View and manage users who have access to your MSP Company and Customers. The logged-in user is also listed, but the only action you can execute is View. Users with Read access do not have access to the User management section.


Note

User with full permissions for the MSP company

The user with full permissions for the MSP company is always listed at the top of the users table and cannot be edited or deleted. This user has the highest level of access rights within ESET MSP Administrator 2. Each MSP company requires one user with full permissions.

User management overview

User actions

According to your access rights, you can execute several actions over a user. Click the three dots Three dots icon next to an existing user to:

•View: View user details.

•Edit: Edit user properties, permissions, and add rights for a customer.

•Duplicate permissions: Create a new user with identical permissions.

•Delete: Delete a user permanently.

•Resend the invitation: Resend an invitation email to a user. User must activate the account before it can be used.

•Create a new user