ESET PROTECT On-Prem Connection

Use these steps to add a new ESET PROTECT On-Prem connection. You can also modify or delete existing connections in the ESET PSA plugin.

Add a New Connection

1.Select the Connection Settings > ESET PROTECT Connections.

2.Click the Add New Connection.

3.Select the On-Prem from the PROTECT Connection Type drop-down menu.

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4.Type the PROTECT Connection Name into the required field. Do not use special characters, only letters and numbers for the ESET PROTECT On-Prem server-friendly identifier. Click Continue.

5.In the next window, click Copy to copy the API key to the clipboard.

6.Click the Click Here button to download the installer for the PSA plugin agent.

7.Continue with PSA plugin agent installation on your Windows server.

8.When finished with the PSA plugin agent installation, return to ESET PSA plugin and click Close.

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Modify Connection

Regenerate API Key

1.Select the Connection Settings > ESET PROTECT Connections.

2.Click the On-Prem Server Name.

3.In the next window, click the Regenerate API Key.

Server configuration required

With the new API Key, you need to proceed and reconfigure the PSA plugin agent on your Windows server. Run the ePluginAgentConfig.exe file located in the default PSA plugin agent installation path: C:\Program Files\ESET\ESET PSA Plugin Agent to apply the new API Key and perform a successful Connection Test.

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4.In the next window, confirm your selection and click Regenerate or Cancel to keep the current API Key.

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5.In the next window, click Copy to copy the API key to the clipboard.

6.Click the Click Here button to download the installer for the PSA plugin agent.

7.Continue with PSA plugin agent installation on your Windows server.

8.When finished with the PSA plugin agent installation, return to ESET PSA plugin and click Close.

Download Agent

1.Select the Connection Settings > ESET PROTECT Connections.

2.Click the Server Name.

3.In the next window, click the Download Agent to download the PSA plugin agent.

Delete Connection

Related settings removal

Deleting the ESET PROTECT On-Prem Connection in ESET PSA plugin will also remove other settings related to the ESET PROTECT On-Prem connection (for example, your Ticket Logs). This action cannot be undone.

1.Select the Connection Settings > ESET PROTECT Connections.

2.Click the Server Name.

3.In the next window, click Delete Connection.

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4.In the next window, confirm your selection and click Delete or Cancel to keep the current ESET PROTECT On-Prem connection.

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