Subscription status and removal

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Below are the available subscription statuses. In some cases a subscription can be removed from your ESET HOME account. See the Removable column for this info:

Subscription status	Behavior	Removable*
Active	The subscription is valid. There might be free subscription units to install ESET protection on more devices.	✖
Expiring	The subscription is going to expire. Renew your subscription in the ESET store.	✖
Expired	ESET products activated with this subscription cannot update after your subscription is expired.	✔
Overused	More devices are using this subscription than allowed. This subscription cannot be used to activate any other ESET product. Free up subscription seats by deactivating devices you no longer use.	✖
Leaked	You may be a victim of a scam when your subscription is leaked.	✔
Suspended	ESET products activated by a suspended subscription no longer receive updates.	✖
Canceled	The subscription is canceled, and all connected products are deactivated.	✔
Waiting for verification	A verification link was sent to the subscription owner's email address. Click the link in the email to verify your subscription ownership.	✔
Trial subscription	You can remove the trial subscription if there is at least one other paid subscription under your ESET HOME account.	✔

*To remove the subscription from the Subscriptions main view, click the gear wheel icon for the relevant subscription and select Remove subscription. If the Remove subscription option is not available, please contact ESET Technical Support for assistance.

Expired subscription

Subscriptions with the status Expired will be automatically removed from your ESET HOME account after 6 or 12 months, depending on your subscription type.

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