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Subscription status and removal

Below are the available subscription statuses. In some cases a subscription can be removed from your ESET HOME account. See the Removable column for this info:

Subscription status



Icon-OK Active

The subscription is valid. There might be free subscription units to install ESET protection on more devices.

important Expiring

The subscription is going to expire. Renew your subscription in the ESET store.

warning Expired

ESET products activated with this subscription cannot update after your subscription is expired.

important Overused

More devices are using this subscription than allowed. This subscription cannot be used to activate any other ESET product. Free up subscription seats by deactivating devices you no longer use.

warning Leaked

You may be a victim of a scam when your subscription is leaked.


ESET products activated by a suspended subscription no longer receive updates.

warning Canceled

The subscription is canceled, and all connected products are deactivated.

Waiting for verification

A verification link was sent to the subscription owner's email address. Click the link in the email to verify your subscription ownership.

*To remove the subscription from the Subscriptions main view, click the three dots iconthree_dots_menu for that subscription and select Remove subscription.


Expired subscription

Subscriptions with the status Expired will be automatically removed from your ESET HOME account after 6 or 12 months, depending on your subscription type.