Subscription status and removal
Below are the available subscription statuses. In some cases a subscription can be removed from your ESET HOME account. See the Removable column for this info:
Subscription status |
Behavior |
|
---|---|---|
Active |
The subscription is valid. There might be free subscription units to install ESET protection on more devices. |
✖ |
Expiring |
The subscription is going to expire. Renew your subscription in the ESET store. |
✖ |
Expired |
ESET products activated with this subscription cannot update after your subscription is expired. |
✔ |
Overused |
More devices are using this subscription than allowed. This subscription cannot be used to activate any other ESET product. Free up subscription seats by deactivating devices you no longer use. |
✖ |
Leaked |
You may be a victim of a scam when your subscription is leaked. |
✔ |
Suspended |
ESET products activated by a suspended subscription no longer receive updates. |
✖ |
Canceled |
The subscription is canceled, and all connected products are deactivated. |
✔ |
Waiting for verification |
A verification link was sent to the subscription owner's email address. Click the link in the email to verify your subscription ownership. |
✔ |
*To remove the subscription from the Subscriptions main view, click the three dots icon for that subscription and select Remove subscription.
Expired subscription Subscriptions with the status Expired will be automatically removed from your ESET HOME account after 6 or 12 months, depending on your subscription type. |