Anti-Theft FAQ

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This chapter covers frequently asked questions and common problems. Click a topic for instructions to resolve your problem:

•How to add a new device

•What to do in case of a robbery

•No location available

For illustrated instructions to resolve the following issues, visit our online Knowledgebase:

•Activate and set up Anti-Theft in your ESET Windows application

•Optimize your device for Anti-Theft in ESET Windows home applications

•Set up Anti-Theft protection in ESET Mobile Security for Android

•Disable Anti-Theft in ESET Windows home applications

•Open the main program window of ESET Windows applications

Find out more about ESET at the following links:

•ESET Homepage

•ESET Technical Support

•ESET Security Forum

If you cannot find the solution to your problem/question here, you can visit our regularly updated online Knowledgebase.

If necessary, you can contact ESET Technical Support with your questions or problems using the contact form available in the Help and Support panel of your ESET application.

To send a support request from your Android device, follow the instructions in ESET Mobile Security Online Help.

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