No location available

ESET Anti-Theft may not be able to determine the location of your device for the following reasons:

1.No data was gathered from the device.
Data is gathered only if the device is marked as missing. To mark your device as missing, click My device is missing in the Status tab of the device.

2.The missing device is not connected to the internet.
The device must be connected to the internet for ESET Anti-Theft to determine its location.

3.There is not enough data regarding the location of the device.
Please be patient and allow more time for ESET Anti-Theft to gather enough data to determine the location of the device.

4.No information regarding the location of the device is available.
If the device is missing for a long period of time and the location of the device still can not be determined, you can still try to locate the device by IP address (see below).

IP geolocation of the device

If no information regarding the location of your device is available, you can try locating your device using IP addresses obtained from the device (see the IP Addresses tab) using the following online service: www.who.is

If the device is stolen, with the help of a law enforcement organization, the internet service provider of the detected public IP address might help locate the device using the private IP address behind NAT (not visible from the internet).