Permission scenarios

The tables below describe all the possible EMA 2 user access situations with respect to ESET Cloud Office Security (ECOS) implementation. Each situation is described by:

User's access to the parent company

User's access to companies (customers)

User's access to ECOS

All access levels can be set in the User management screen.

Access rights: Write
Access to companies: Not applicable

ESET Cloud Security for Office (ECOS) access

Expected Result

Write

User can Add/Remove Tenant.

User can access ECOS via the Dashboard tile or the direct link.

User can protect/unprotect Users.

User can protect/unprotect Users under Groups.

Read

User cannot Add/Remove Tenant.

User cannot access ECOS via the Dashboard tile or the direct link.

User cannot protect/unprotect Users.

User cannot protect/unprotect Users under Groups.

No Access

User cannot access ECOS via the Dashboard tile or the direct link.


Access rights: Read
Access to companies: None

ESET Cloud Security for Office (ECOS) access

Expected Result

Write

User can Add/Remove Tenant.

User can access ECOS via the Dashboard tile or the direct link.

User can protect/unprotect Users.

User can protect/unprotect Users under Groups.

Read

User cannot Add/Remove Tenant.

User cannot access ECOS via the Dashboard tile or the direct link.

User cannot protect/unprotect Users.

User cannot protect/unprotect Users under Groups.

No Access

User cannot access ECOS via the Dashboard tile, Main menu or the direct link.


Access rights: Read
Access to companies: Write

ESET Cloud Security for Office (ECOS) access

Expected Result

Write

User can Add/Remove Tenant.

User can access ECOS via the Dashboard tile or the direct link.

User can protect/unprotect Users.

User can protect/unprotect Users under Groups.

Read

User cannot Add/Remove Tenant.

User cannot access ECOS via the Dashboard tile or the direct link.

User cannot protect/unprotect Users.

User cannot protect/unprotect Users under Groups.

No Access

User cannot access ECOS via the Dashboard tile, Main menu or the direct link.


Access rights: No Access
Access to companies: Write

ESET Cloud Security for Office (ECOS) access

Expected Result

Write

The user can only see the MSP Customer specified in the Access Rights to Companies permission section.

User can Add/Remove Tenant.

User can access ECOS via the Dashboard tile or the direct link.

User can protect/unprotect Users.

User can protect/unprotect Users under Groups.

Read

The user can only see the MSP Customer specified in the Access Rights to Companies permission section.

User cannot Add/Remove Tenant.

User cannot access ECOS via the Dashboard tile or the direct link.

User cannot protect/unprotect Users.

User cannot protect/unprotect Users under Groups.

No Access

User cannot access ECOS via the Dashboard tile, Main menu or the direct link.


Access rights: No Access
Access to companies: Read

ESET Cloud Security for Office (ECOS) access

Expected Result

Write

The user can only see the MSP Customer specified in the Access Rights to Companies permission section.

User can Add/Remove Tenant.

User can access ECOS via the Dashboard tile or the direct link.

User can protect/unprotect Users.

User can protect/unprotect Users under Groups.

Read

The user can only see the MSP Customer specified in the Access Rights to Companies permission section.

User cannot Add/Remove Tenant.

User cannot access ECOS via the Dashboard tile or the direct link.

User cannot protect/unprotect Users.

User cannot protect/unprotect Users under Groups.

No Access

User cannot access ECOS via the Dashboard tile, Main menu or the direct link.


Access rights: No Access
Access to companies: None

ESET Cloud Security for Office (ECOS) access

Expected Result

No Access

User cannot access ECOS via the Dashboard tile, Main menu or the direct link.