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Troubleshooting API

This topic describes common issues that can occur when interacting with the API (also via  Swagger UI)and possible causes and solutions.

Q: I am receiving Code 401, Error: Unauthorized response from the server.

A: This may be due to:

Your access token is expired. Renew it or get a new one. Before any action, log out of your current session by clicking Authorize > Logout.

You have used incorrect log in  credentials.