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Introduction to ESET PROTECT Cloud

Welcome to ESET PROTECT Cloud. ESET PROTECT Cloud enables you to manage ESET products on workstations and servers in a networked environment with up to 50,000 devices from one central location. Using the ESET PROTECT Cloud Web Console, you can deploy ESET solutions, manage tasks, enforce security policies, monitor system status and quickly respond to problems or threats on remote computers.


See the ESET Glossary for more details about ESET technologies and the types of detections/attacks they protect against.

To start using ESET PROTECT Cloud, see Getting started with ESET PROTECT Cloud.

ESET PROTECT Cloud is made up of the following components:

ESET PROTECT Cloud as a service

ESET PROTECT Cloud Web Console

The Web Console interprets the data stored in the ESET PROTECT Cloud database. It visualizes the vast amounts of data into clear dashboards and reports, enforces policies and carries out tasks on agents and other ESET applications.

Live Installer

A small application consisting of ESET Management Agent and an option to contain business endpoint product in a streamlined and easy-to-use package.

ESET Management Agent is a small application with no graphical user interface that executes the commands of ESET PROTECT Cloud on connected clients. It executes the tasks, collects logs from ESET applications, interprets and forces policies, and performs other valid tasks such as software deployment and general computer monitoring.

It is an easily downloadable, pre-configured package containing an Agent and security product in the form of a streamlined installer that will automatically connect to the proper cloud instance and activate itself with a valid license with minimal interaction required from the user. The installer will identify the right platform and download the proper security product package.

The Agent is a lightweight application that facilitates all communication between the ESET security product on a client computer and ESET PROTECT Cloud.

ESET security products

ESET security products protect client computers and servers from threats.

ESET PROTECT Cloud supports the following ESET security products.

ESET Business Account

A central entry point for business customers or an identity provider to ESET PROTECT Cloud.

Serves as a single-sign-on for business customers to view their licenses, activated services, perform user management, and more.

An ESET business account is required to activate the ESET PROTECT Cloud instance.

See the ESET Business Account Online Help for more information.

ESET MSP Administrator 2

A license management system for ESET MSP partners.

See the ESET MSP Administrator 2 Online Help for more information.

ESET Remote Deployment Tool

A tool that can remotely deploy Live Installer to the network.

It can remotely map the network and sync with AD or support the import of targets on which the product will be deployed.

ESET Bridge (HTTP Proxy)—You can use ESET Bridge with ESET PROTECT Cloud as a Proxy service to:

Download and cache: ESET module updates, installation and update packages pushed by ESET PROTECT Cloud (for example, ESET Endpoint Security MSI installer), ESET security product updates (component and product updates), ESET LiveGuard results.

Forward communication from ESET Management Agents to ESET PROTECT Cloud.

ESET Active Directory Scanner—Synchronize Active Directory computers and users with the ESET PROTECT Cloud Web Console.

ESET Cloud Mobile Device Management (Cloud MDM)—Provides Android and iOS mobile device management and mobile security administration.


The diagram below shows the simplified ESET PROTECT Cloud architecture: