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Registration in the Password Manager application

Create a Password Manager account in your Password Manager application

1.Open the Password Manager application on your smartphone or tablet.

2.Tap Create an account.

Note

The Create an account option is available only in the Android application. If you are a new user of an iOS application, you need to create an account via a web extension.

3.Type your email address and tap Continue.

4.Complete the registration based on the instructions below:

I already created a Password store in the ESET HOME portal and received an invitation email or "Password store was added to your license" email

5.Set, and confirm your Master Password.

6.Help us improve the program by selecting Participate in the Customer Experience Improvement Program and analyze errors by selecting Provide diagnostic data for error analysis.

7.Review the Privacy Policy and Terms of Use.

8.Tap Create account.

9.Save your Recovery Key by tapping the Download Recovery key button, and tap Finish.

Warning

Due to the type of data stored in the ESET Password Manager, we strongly recommend storing the Recovery Key in a secure place - an encrypted folder or a vault. Recovery Key enables you to recover your data if you forget your Master Password.

10. Tap the Finish setup button to confirm your Recovery Key is saved.

11.Create and confirm your PIN.

12. To set a biometric authentication, tap Enable, touch a fingerprint sensor or use your Face ID.

You will be automatically logged in, and you can set up your first account.

Verify your email address

5.The verification mail is sent to your email address. Tap the Confirm email address button in the email, and return to the Password Manager application.

Note

If the verification fails, tap Continue to ESET HOME, add the Password store in ESET HOME web portal and return to the Password Manager application.

6.Tap Continue.

7.Set, and confirm your Master Password.

8.Help us improve the program by selecting Participate in the Customer Experience Improvement Program and analyze errors by selecting Provide diagnostic data for error analysis.

9.Review the Privacy Policy and Terms of Use.

10.Tap Create account.

11.Save the Recovery Key by tapping the Download Recovery key PDF button, and tap Finish.

Warning

12.Tap the Finish setup button to confirm your Recovery Key is saved.

13.Create and confirm your PIN.

14.To set a biometric authentication, tap Enable, touch a fingerprint sensor or use your Face ID.

You will be automatically logged in, and you can set up your first account.

I received a "No password store exists for this email" error message

5.Tap Log in to the ESET HOME account, and you will be redirected to the ESET HOME portal.

6.In the top-left corner, tap the hamburger menu and open the Password Manager.

7.Tap the Add Password store button.

8.Type your email address and tap Add Password store. The Password store will be added to your license.

9.Return to your Password Manager application, and tap Continue.

10.Set and Confirm your Master Password.

11.Help us improve the program by selecting Participate in the Customer Experience Improvement Program and analyze errors by selecting Provide diagnostic data for error analysis.

12.Review the Privacy Policy and Terms of Use.

13.Tap Create account.

14.Save the Recovery Key by tapping the Download Recovery key PDF button, and tap Finish.

Warning

15.Tap the Finish setup button to confirm your Recovery Key is saved.

16.Create and confirm your PIN.

17.To set a biometric authentication, tap Enable, touch a fingerprint sensor or use your Face ID.

You will be automatically logged in, and you can set up your first account.

I already have an account for ESET Password Manager and use an application for mobile devices

Log in with your current credentials to the latest version of the ESET Password Manager application for Android or Apple iOS and begin using it.

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