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Registration in the Password Manager application

Create a Password Manager account in your Password Manager application

1.Open the Password Manager application on your smartphone or tablet.

2.Tap Create an account.

Note

The Create an account option is available only in the Android application. If you are a new user of an iOS application, you need to create an account via a web extension.

3.Type your email address and tap Continue.

4.Complete the registration based on the instructions below:

I already created a Password store in the ESET HOME portal, and received an invitation email or "Password store was added to your license" email

5.Set and Confirm your Master Password.

6.Review and accept the Privacy Policy and Terms of Use.

7.Help us to improve the program by selecting Allow Customer Experience Improvement Program and analyze errors by selecting Provide diagnostic data for error analysis.

8.Tap Create account.

9.Create and confirm your PIN.

10. To set a biometric authentication, tap Enable, touch a fingerprint sensor or use your Face ID.

11. Save your Recovery Key by tapping the Download Recovery key PDF button.

Warning

Due to the type of data stored in the ESET Password Manager, we strongly recommend storing the Recovery Key in a secure place - an encrypted folder or a vault. Recovery Key enables you to recover your data if you forget your Master Password.

12. Select the I've securely stored my Recovery key box to confirm that you have your Recovery Key saved.

13. After tapping the Finish button, you will be automatically logged in, and you can set up your first account.

Verify your email address

5.The verification mail will be sent to your email address. Tap the Confirm your email address button in the email, and return to the Password Manager application.

Note

If the verification fails, tap Continue to ESET HOME, add the Password store in ESET HOME web portal and return to the Password Manager application.

6.Tap Continue.

7.Set and Confirm your Master Password.

8.Review and accept the Privacy Policy and Terms of Use to continue.

9.Help us to improve the program by selecting Allow Customer Experience Improvement Program and analyze errors by selecting Provide diagnostic data for error analysis.

10.Tap Create account.

11.Create and confirm your PIN.

12.To set a biometric authentication, tap Enable, touch a fingerprint sensor or use your Face ID.

13.Save the Recovery Key by tapping the Download Recovery key PDF button.

Warning

14.Select the I've securely stored my Recovery key box to confirm that you have your Recovery Key saved.

15.After tapping the Finish button, you will be automatically logged in, and you can set up your first account.

I received a "No password store exists for this email" error message

5.Tap Log in to ESET HOME, and you will be redirected to the ESET HOME portal.

6.Log in to the ESET HOME account.

7.In the top-left corner, tap the hamburger menu and open the Password Manager.

8.Tap the Add Password store button.

9.Type your email address and tap Add Password store. The Password store will be added to your license.

10.Return to your Password Manager application, and tap Continue.

11.Set and Confirm your Master Password.

12.Review and accept the Privacy Policy and Terms of Use.

13.Help us to improve the program by selecting Allow Customer Experience Improvement Program and analyze errors by selecting Provide diagnostic data for error analysis.

14.Tap Create account.

15.Create and confirm your PIN.

16.To set a biometric authentication, tap Enable, touch a fingerprint sensor or use your Face ID.

17.Save the Recovery Key by tapping the Download Recovery key PDF button.

Warning

18.Select the I've securely stored my Recovery key box to confirm that you have your Recovery Key saved.

19.After tapping the Finish button, you will be automatically logged in, and you can set up your first account.

I already have an account for ESET Password Manager and use an application for mobile devices

For a successful data transfer from the previous ESET Password Manager version 2 to a more recent version, we recommend installing a browser extension on your computer and logging in with your current credentials. After the data transfer from the previous version is complete, you can log in to the new version of the ESET Password Manager application for Android or Apple iOS and begin using it.

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