Users

The Users page provides an overview of users added to the ESET Threat Intelligence account, including essential user details such as:

•Name—The user's full name

•Email—The user's email address used for account creation

•Role—The user's role within the ESET Threat Intelligence account

•Customer—The customer whose ESET Threat Intelligence account the user belongs to

•Auth. Method—The user's authentication method

•Status—The user's approval status

•Created—The date of the user creation

•Last Login—The date when the user last logged in to the ESET Threat Intelligence Portal

User roles

ESET Threat Intelligence supports two user roles: Customer User and Customer Admin. Each role has specific permissions to ensure appropriate access level:

•Customer User has permissions to use the ESET Threat Intelligence services specified by the license, such as view and download reports, upload sample reports, create YARA rulesets and view YARA matches, access activated feeds, and use the ESET Threat Intelligence API.

•Customer Admin has the same permissions as Customer User. In addition, the Customer Admin can activate feeds, generate TAXII and API credentials, and manage users: approve account requests, edit users' roles, and delete users.

Editing the user's role

Follow the steps below to update the user's role:

1.On the Users page, hover over the user's name and click the three dots icon.

2.Select Edit role.

3.On the Edit User page, open the Role menu.

4.Select the preferred role and click Submit.

Deleting a user

Follow the steps below to delete a user from the ESET Threat Intelligence account:

1.On the Users page, hover over the user's name and click the three dots icon.

2.Select Delete user. The deleted user no longer appears on the Users page.