Manage MSP licenses with ESET Security Management Center

Users of an MSP Company can add licenses in ESET Security Management Center (ESMC) using their EMA 2 credentials in the ESET Business Account Login section. The EMA 2 credentials are the email address and password of the EMA 2 MSP User that manages the licenses for that company.

ESMC can be used to distribute MSP licenses to the client endpoints. ESMC connects to EMA 2 using the Security Admin account to retrieve license credentials.

The Users you create within your Company will have access to specified MSP Customers to manage licenses. Each EMA 2 User account (email and password) with access rights to a company also creates a Security Admin account to use in ESET Security Management Center to synchronize the licenses.

How to manage EMA 2 licenses with ESMC 7.1

After you Create new MSP Customer, add Users and assign Licenses, you can add the MSP account to ESMC to sync licenses. Since version 7.1, ESMC supports importing whole MSP tree structure form the EMA 2. Read more about the the feature in ESMC 7.1 documentation.

To sync EMA 2 licenses and company tree in ESET Security Management Center 7.1:

1.Open ESMC Web Console in your web browser and log in.

2.Click More > License Management.

3.Click Actions > Add Licenses and select ESET Business Account or ESET MSP Administrator. Type in the email address and password used for the MSP Company.

4.Click Add Licenses.

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The synchronization can take up to a few hours when importing a highly populated account. After the synchronization, you can find your MSP structure imported in the Computers section of the ESMC Web Console.

The licenses in ESMC synchronizes automatically once every 24 hours. You can run the sync manually by clicking Synchronize Licenses (or alternatively by restarting the ESMC Server).