Release Notes
Version 2.6.44.1 (Hot Fix)
Release date: September 16, 2024
Changelog
•Bug-fixes
oFixed: Faulty columns in reports to ensure accurate data display and consistency.
Version 2.6.44 (Service Release)
Release date: July 29, 2024
Changelog
•New features and improvements
oFixed: Addressed an issue related to user access permissions.
Version 2.6.43 (Service Release)
Release date: April 17, 2024
Changelog
•New features and improvements
oOptimized: Internal tweaks for enhanced functionality, no changes for users.
Version 2.6.42 (Feature Release)
Release date: March 24, 2024
Changelog
•New features and improvements
oAdded: Daily Usage Report was modified to show CompanyID instead of PublicID.
Version 2.6.39 (Feature Release)
Release date: December 6, 2023
Changelog
•New features and improvements
oAdded: Renaming of ESET Products.
Version 2.6.37 (Service release)
Release date: September 6, 2023
Changelog
•New features and improvements
oAdded: MSP can enable/disableESET Connect via ESET MSP Administrator.
Version 2.6.36 (Service release)
Release date: June 19, 2023
Changelog
•New features and improvements
oAdded: MSP is able add new ESET Protect Elite and ESET Protect Complete bundles into EMA2 account
oAdded: New brand visuals are visible on login screen
•Bug-fixes:
oFixed: Renewal for license before expiration date for ESET ENDPOINT ENCRYPTION product is not working
Version 2.6.35 (Service release)
Release date: April 3, 2023
Changelog
•New features and improvements
oAdded: Detailed license usage report of entire hierarchy below MSP
•Bug-fixes:
oFixed: Product cannot be disabled for MSP under specific circumstances
Version 2.6.34.8 (Hot-fix release)
Release date: October 12, 2022
Changelog
•Bug-fixes:
oFixed: Some MSP users report disappearing ESET PROTECT Cloud instances
Version 2.6.34.7 (Hot-fix release)
Release date: October 4, 2022
Changelog
•Bug-fixes:
oFixed: Minor and major fixes
Version 2.6.34.3 (Service release)
Release date: September 13, 2022
Changelog
•New features and improvements
oAdded: ESET Inspect Cloud was integrated with ESET MSP Administrator 2
oAdded: ESET PROTECT Enterprise bundle was added to ESET MSP Administrator 2
oAdded: Terms of Use updates are announced by email to ESET MSP Administrator 2 company administrator instead of the EMA2 Web Console pop-up window
oAdded: Minor improvements
•Bug-fixes:
oFixed: Minor fixes
Version 2.6.33.2 (Hot-fix release)
Release date: July 13, 2022
Changelog
•Bug-fixes
oFixed: Ever-running progress bar used to appear after executing license operation
oFixed: A wrong status of a pricelist might display
oFixed: Upgrade/downgrade email has incorrect wording
oFixed: Activation of ESET Cloud Office Security might fail
oFixed: The expiration date of the license does not change after the Suspend and Unsuspend actions
oFixed: MSP Manager has an issue with accepting Managed MSP requests for Cloud bundles
oFixed: Issue with not displaying activated devices when navigating between licenses
oFixed: Changing the time zone to "User browser local time" does not apply
oFixed: MSP's dashboard tile "Configure and deploy ESET products" contains an empty link
oOther minor fixes
Version 2.6.32.2 (Service release)
Changelog
•New features and improvements
oNew date and time formats were added to Settings
oImproved Price List notifications
oThe new ESET brand identity was implemented to e-mail notifications
oSome products were renamed
oOther minor improvements
oEDITED: Support for ESET Endpoint Encryption was added on April 1, 2022
•Bug-fixes
oMajor and minor bug fixes
Version 2.6.31.1 (Service release)
Changelog
•New features and improvements
oEmail notifications for licenses with status Close to overuse were implemented
oUser-facing error messages were unified
oFrom now, only Active, Not yet active, and Close to expiration pricelists are displayed on the default pricelists screen
oLicense management was improved by subtotals per individual customer
oUpgrade/downgrade form was improved by pre-defined quantities
•Bug-fixes
oThe issue with ordering a lot of licenses at the same time for Managed MSP was fixed
oDistributor without assigned pricelist now correctly does not see products
oProblem with removing the ESET Cloud Office Security/ESET PROTECT instance after deleting the EMA account was fixed
oOther and minor fixes
Version 2.6.30.2 (Service release)
Changelog
•Improvements
oCompanies can be deleted entirely (once they are suspended)
oLicense ordering and creating company journeys were completely redesigned and improved
oUpgrade and downgrade license functionality was added
oUser profile was redesigned, and two new settings were added - Password expiration and Idle session timeout
oDistributors and MSP Managers are able to generate detailed license usage export, including all underlying companies in their hierarchy for a specific month
oFiltering, sorting and export options were added to section Activated devices
oLicense management screen now allows to export and save data in a .CSV file
oUsers are warned before suspending any remaining licenses for ESET Cloud Office Security or ESET PROTECT Cloud
oChanged Terms of Use of EMA2 and associated services (ESET PROTECT Cloud, ESET Cloud Office Security, ESET Dynamic Threat Defense) are announced properly to every impacted user
oSome of the products were renamed
oTooltips were added to the statuses of activated devices
•Bug-fixes
oThe issues with Daily usage graph were fixed
oOccasional issues with wrong consumed units were fixed
oChange of Terms of Use announcement mistakenly appearing for users with the Read access was fixed
oIssue with trial license setting was fixed
oAuto deactivation setting wrongly affecting ESET Secure Authentication On-Prem SDK seats was fixed
oIssue with special characters placing wrongly between quotation marks in Activated devices export was fixed
oIssue with License usage export executed on selected companies was fixed
oOther fixes
Version 2.6.22.4 (Hot-fix release)
Changelog
•Bug-fixes
oUpdated the "Welcome tile" in Dashboard
oCalculation of ESET File Security within tier 26 and up are from the ESET Endpoint Antivirus category (previously it was 25 and up)
oFixed incorrect usage reports for ESET Secure Authentication On-Prem
oFixed wrong wordings in notifications (in case an untrusted MSP executes operations on trial license)
Version 2.6.22.2 (Hot-fix release)
Changelog
•Bug-fixes
oFixed stuck license operations for some PROTECT bundles
oFixed the missing ESET PROTECT Cloud tile displayed in specific hybrid (EBA - EMA 2) account case
Version 2.6.22.1 (Service release)
Changelog
•New features and major changes
oCapability to automatically deactivate devices not connected to EMA 2 for a specified time period
oImproved design and new functionality of the License management screen
oESET Cloud Office Security (ECOS) language alignment between ESET Business Account (EBA) and EMA2
oCapability for all newly created Managed MSPs to use an API by default
oAudit log entry for the suspension of ESET PROTECT Cloud/ECOS
oImprovement to the suspended ESET PROTECT Cloud tile
oEmail notifications with requests of a managed MSP sent to managed MSPs are now sent also to MSP managers
•Bug-fixes
oSome issues with automatic logout were solved
oExpired price lists incorrectly shown in EMA 2 were fixed
oInactive operations over expired trial licenses due to untrusted managed MSPs were fixed
oMissing options of full licenses were added to a contextual menu
oAn issue with some audit logs was fixed
oThe issue of missing activated units was fixed
oNonstandard behavior while selecting a date on a billing report of company detail was fixed
oA broken ECOS language setting was fixed
oVarious unexpected errors were fixed
oThe issue of missing billing data in MSP Manager detail was fixed
oESET Secure Authentication On-Prem (ESA) Software Development Kit (SDK) activation issues were fixed
oESET PROTECT Cloud availability issues were fixed
oVarious other fixes
Version 2.6.15.2 (Hot-fix release)
Changelog
•Bug-fixes
oMissing audit logs of ESET PROTECT Cloud activation and deletion were added
oLow performance of some actions was fixed
oECOS protected users wrongly displayed in Activated devices were fixed
oThe frozen create user button was fixed
oOther fixes
Version 2.6.13 (Service release)
Changelog
•New features and major changes
oNew licenses were added to EMA2*
oESET PROTECT Cloud instance was added to EMA2*
oSeveral minor or invisible improvements
*Note: The release date of new licenses and consequently ESET PROTECT Cloud in EMA2 will differ from region to region.
•Bug-fixes
oNo option to add/change access to ECOS for users after the change of the company's contact e-mail was fixed
oAn issue with missing ECOS tile was fixed
oIncorrect impersonation notification was fixed
oAn issue with wrong multiple license ordering was fixed
oFail of specific licenses migrated from EMA1 was fixed
oInability to convert trial license if the relevant user was deleted was fixed
oOther fixes
Known Issues
•Some system responses might take longer than expected
•After reactivation of ECOS, a temporary system error might appear
•Audit log about unsuspended ECOS might be missed
•An incorrect number of units and subunits might be presented on the license page
•Daily usage graph might display only a limited period of days
•Access rights on the company detail page might be not paged/displayed correctly
•Various errors might appear during displaying daily usage for license
•Reset backup codes operation might end up with an error
•Order multiple licenses is rarely mistakenly allowed
•Access rights tab might be missing for some companies on the Details company page
•Multiple activated devices might appear on ESET Endpoint Security for Mac OS X
•Other known issues
Version 2.5.6.3 (Hotfix)
Changelog
•Bug-fixes
Known Issues
•Some requests might take longer than expected
•Reset backup codes operation might end up with an error
•Multiple activated devices might appear on ESET Endpoint Security for Mac OS X
•Wrong consumed units might be displayed on products (with no impact on billing)
•Other known issues
Version 2.5.6.1 (Hotfix)
Changelog
•Bug-fixes
oLicense usage and pricelist fixes
Known Issues
•Some requests might take longer than expected
•Reset backup codes operation might end up with an error
•Multiple activated devices might appear on ESET Endpoint Security for Mac OS X
•Wrong consumed units might be displayed on some products (with no impact on billing)
•Other known issues
Version 2.5.6
ESET Cloud Office Security (ECOS) was added to ESET MSP Administrator. All eligible MSPs are now allowed to provide ECOS for customers (publicly available from October 29, 2020).
Changelog
•New features and major changes
oNew ECOS license and provisioning functionality for MSPs, MSP Managers, and Managed MSPs
oEntirely new Dashboard and License management screen for MSPs, MSP Managers, and Managed MSPs
oEMA2 Terms of Use were updated
•Bug-fixes
oOperations with expired trial licenses ending in error were fixed
oDuplicity in license usage was fixed
oSeveral minor or invisible improvements
Known Issues
•Daily usage graph might display only a limited period of days
•Some requests might take longer than expected
•Various errors might appear during displaying daily usage for license
•Reset backup codes operation might end up with an error
•Multiple activated devices might appear on ESET Endpoint Security for Mac OS X
•Wrong consumed units might be displayed on some products (with no impact on billing)
•Other known issues
Version 2.4.6.1 (Service Release)
ESET Dynamic Threat Defense (EDTD) was added to ESET MSP Administrator. All eligible MSPs are now allowed to provide EDTD for customers. Contact your local ESET Partner for details. For more information about EDTD, please follow EDTD Online Help.
Changelog
•New features and major changes
oNew product in EMA2 - ESET Dynamic Threat Defense
oSubmit feedback functionality
oPerformance improvements for several operations
oThe use of toast messages in more operations
•Bug-fixes
oCrashed page for setting new password after old one expired was fixed
oLicense usage reports fails were fixed
oApplication error occurring after specific requests was fixed
Known Issues
•ESET Dynamic Threat Defense license might cause issues when synchronized with ESET Security Management Center
•Incorrect consumed units might be displayed on these products (with no impact on billing):
oESET Secure Authentication On-Prem SDK
oESET Security for Microsoft SharePoint Server (per Server)
oESET Dynamic Threat Defense for Mail Security
•Some requests might take longer than expected
•Operations for an expired trial license might finish with error
•Daily usage graph might not display all days
•Various errors might appear during displaying daily usage for license
•An error might appears during reset backup codes
Version 2.4.1.1
Changelog
•New features and major changes
oSecurity improvements
oNew notifications for billing reports
oLicense usage reports and exports now contain also the number of seats
oImproved logout
oPerformance improvements
oOther minor or non-visible improvements
•Bug-fixes
oIssues with auto logout were fixed
oWrong notification wording after changing password was fixed
oAn issue with incorrect MSP account activation when an e-mail is registered in ESET Business Account was fixed
oAn issue with not displaying users when creating MSP company was fixed
oMissing number of licenses in the Companies section was fixed
oAn issue with not suspended licenses was fixed
oOther minor fixes
Known Issues
•Request for license usage reports might end with an error
•Expired pricelist might be not hidden in rare cases
•There might be various issues with ESET Secure Authentication On-Prem
•An error might appear when a user resets backup codes
•Other known issues
Version 2.3.29.1
Changelog
•Fixes:
oWhen creating a new MSP, sometimes not all users are displayed in the Access Rights section.
Version 2.3.29
Changelog
•New features and changes:
oRequest pricelist extension option was added
oA number of audit logs were added
•Fixes:
oAn issue with activating two-factor authentication was fixed
oUnavailable pricelist detail in individual cases was fixed
oIncorrect user name and IP address in specific audit logs were fixed
oOccasional maintenance page appearance was fixed
oUnavailable customer detail was fixed
oWrong information displayed in the User details tab was fixed
oUnavailable user management actions were fixed
oPricelist request email notification wording was fixed
oAn issue with daily usage graph was fixed
oUnavailable list of companies in a specific case was fixed
oAn issue with disappeared buttons was fixed
oOther fixes
Known Issues
•Some requests might take longer than expected
•After an expired password is changed, the system might show application error despite that password was changed successfully
•An error might appear when a user resets backup codes
•Other minor known issues
Version 2.3.22
Changelog
•Fixes:
oThe issue with the unavailability of the EMA 2 portal was fixed.
oInconsistency in license requests was fixed.
oThe issue with displaying and sorting price lists was fixed.
oThe issue with long tags was fixed.
oOther fixes.
Known Issues
•Operations for expired licenses might finish with an error.
•Some requests might take longer than expected.
•After the session timeout, the application might not display a logout page.
•2FA responses may take longer than expected.
•Other minor or rare known issues.
Version: 2.3.20
Changelog
•Added:
oNew function allows eligible users to impersonate lower level users.
oLittle changes were applied to read permission.
oUser access rights management experience was improved.
•Fixes:
oProblem create / update company and order license was fixed.
oIssue with sorting Divisions was fixed.
oOther bugs fixes.
Known Issues
•Audit logs from license requests might not be generated.
•Operations for expired licenses might finish with error.
•Some requests might take longer than expected.
•Available units in ESMC might not synchronize correctly.
•2FA responses may take longer than expected.
•Other minor or rare known issues.
Version: 2.3.15
Changelog
•Added:
oNew EMA 2 API functionality is available through Swagger UI
oAPI access status info over users (user profile and user details) and child companies are added in EMA 2 web portal
oPerformance improvements fortify product and decrease response time
•Fixed:
oIssue with displaying activated units
oRare duplicate records issue in audit logs
oRare issue with the wrong IP address in audit logs
oProblem with sorting companies
oIncorrect password reset e-mail wording
Known Issues
•Operations for expired trial licenses finish with an error.
•In rare cases, EMA 2 displays incorrect status of activated seats.
•Change license quantity synchronization between EMA 2 and ESMC takes longer than expected.
•2FA responses take longer than expected.